Marketing+Support on WhatsApp
Send abandoned cart notifications & campaigns over WhatsApp
Rating
3.4
feedback
349
chart
#2,318
All reviews
Review RSS Feed
Feb. 23, 2026
DEjo de funcionar, rato de configurarlo y no funciona
Hola José, Gracias por tu mensaje 🙏 Si ya hiciste el upgrade, vamos a revisar lo siguiente: ¿Podrías confirmar si la app está activada en tu tema? Ve a Shopify Admin → Tienda online → Temas → Personalizar → App embeds Busca nuestra app y asegúate de que esté activada (ON) y guarda los cambios. Después de activarla, actualiza tu tienda (mejor en modo incógnito). Si sigue sin funcionar, por favor envíanos: El nombre de tu tienda Una captura de pantalla del problema Qué es exactamente lo que no está funcionando
Jan. 28, 2026
I don't need the App right now..but there is no option to uninstall or contact the helpdesk?
Hi, You can visit “Apps Settings” in your Shopify Admin and find Marketing+Support on WhatsApp to uninstall. If you email us at [email protected] I can share more visual instructions. Apologies that it’s not obvious. We’ll fix it. Thank you.
Nov. 26, 2025
Malísima instalan popups que no se pueden modificar y en la configuracion son ocultos y el servicio de ayuda no funciona
June 22, 2025
1/5 Terrible experience with the Superlemon app! The chat window stopped working, and despite multiple attempts to get support, the issue was never resolved. The support team keeps making empty promises but does nothing to fix the problem. This has severely impacted our business as we are unable to communicate with customers properly. After weeks of frustration, we are uninstalling this app. I know the developers will never respond, but I hope this review reaches their management. Their negligence and lack of accountability are unacceptable. Avoid this app if you don’t want to waste your time and risk losing business!
Jan. 29, 2025
Hola, no entiendo que me cobráis por "soporte" y no he recibido ninguna respuesta por vuestra parte, decepcionante...
Jan. 16, 2025
I have never bought any kind of subscription plan and now they charge me $20 for nothing because im using the free plan. Why?
Jan. 15, 2025
experience nule rien ne marche
Using app
About 2 months
Total reviews
1
Average rating
1.0
Jan. 13, 2025
Nunca me habían cobrado nada, y de un par de meses para acá, me empiezan a cobrar. Una vez logré contactar con ellos y me dijeron que era por algo que tenía las automatizaciones activadas. Desactivé todo y me volvieron a cobrar, ahora ya en soporte no responden, así que estoy buscando otra app.
Dec. 21, 2024
We have contacted the team for a resolution but no response from them. There tracking link and order detail link is not working at all.
Dec. 5, 2024
Superlemon is creating 20% discounts on my store by itself. HELP ! Screenshot: https://imgur.com/a/6Pd3iBh I have explored all the settings and cannot understand why it is doing this. I need to stop this ASAP ! Help Please.
Nov. 23, 2024
We contact often the support about the higher price what we don´t understand. And we explain that we only would like to use the whatsapp contact function. The price for the App goes higher an higher for no sellings on our website. Only less contact about whatsapp. ( less than 50 masseges) We deactivate many options but the price is the same. On our messages and we get no response at our ticket and no ones reply. That´s terrible