Marketing+Support on WhatsApp
Send abandoned cart notifications & campaigns over WhatsApp
Rating
3.7
feedback
1,075
chart
#13,052
All reviews
Rating Breakdown
Review RSS Feed
March 3, 2025
⭐ 1/5 Terrible experience with the Superlemon app! The chat window stopped working, and despite multiple attempts to get support, the issue was never resolved. The support team keeps making empty promises but does nothing to fix the problem. This has severely impacted our business as we are unable to communicate with customers properly. After weeks of frustration, we are uninstalling this app. I know the developers will never respond, but I hope this review reaches their management. Their negligence and lack of accountability are unacceptable. Avoid this app if you don’t want to waste your time and risk losing business!
Jan. 29, 2025
Hola, no entiendo que me cobráis por "soporte" y no he recibido ninguna respuesta por vuestra parte, decepcionante...
Jan. 22, 2025
This is was a bug app. There's one pop-up blinking whenever the user tries to place an order. This was a mess. This app ruining my business
Jan. 16, 2025
I have never bought any kind of subscription plan and now they charge me $20 for nothing because im using the free plan. Why?
Jan. 15, 2025
experience nule rien ne marche
Using app
About 2 months
Total reviews
1
Average rating
1.0
Jan. 13, 2025
Nunca me habían cobrado nada, y de un par de meses para acá, me empiezan a cobrar. Una vez logré contactar con ellos y me dijeron que era por algo que tenía las automatizaciones activadas. Desactivé todo y me volvieron a cobrar, ahora ya en soporte no responden, así que estoy buscando otra app.
Dec. 21, 2024
We have contacted the team for a resolution but no response from them. There tracking link and order detail link is not working at all.
Dec. 20, 2024
I have never bought any kind of subscription plan still they charge me 15$ for nothing.Why?
Dec. 5, 2024
Superlemon is creating 20% discounts on my store by itself. HELP ! Screenshot: https://imgur.com/a/6Pd3iBh I have explored all the settings and cannot understand why it is doing this. I need to stop this ASAP ! Help Please.
Nov. 23, 2024
We contact often the support about the higher price what we don´t understand. And we explain that we only would like to use the whatsapp contact function. The price for the App goes higher an higher for no sellings on our website. Only less contact about whatsapp. ( less than 50 masseges) We deactivate many options but the price is the same. On our messages and we get no response at our ticket and no ones reply. That´s terrible
July 12, 2024
the wrost app i have ever seen , poor customer service , poor user acceess
July 12, 2024