Marketing+Support on WhatsApp
Send abandoned cart notifications & campaigns over WhatsApp
Rating
3.8
feedback
1,061
chart
#3,064
All reviews
Rating Breakdown
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Feb. 26, 2023
Péssimo faz cobrança sem autorizar, o minimo é 500$ de cobrança, tá maluco!!!!!!!!!! nao recomendo
Sinceras desculpas pelo inconveniente causado. Entraremos em contato com você sobre o problema e resolveremos o mais rápido possível. Nós realmente apreciamos sua paciência.
Feb. 23, 2023
I always used this, but they changed the interface, now people gotta plug their phone number and they asked you to update to free but they can charge $500. I dont get it, it was a great app, i recommended it to all my students
Feb. 22, 2023
Hace unos cobros exagerados sin haber habilitado ningún servicio adicional, deberían informarle al cliente el porque de los cobros adicionales
Sinceras disculpas por las molestias ocasionadas. Nos pondremos en contacto con usted sobre el problema y lo resolveremos lo antes posible. Realmente apreciamos su paciencia.
Feb. 22, 2023
Customer support is poor, no one is replying to the emails being sent for support. Unsatisfied with the service
Sincere apologies for the inconvenience caused. We will contact you about the issue and resolve it as soon as possible. We really appreciate your patience.
Feb. 19, 2023
excelente aplicación. Tiene muchas funciones interesante, ayudar a realizar varias actividades de manera automática
Feb. 18, 2023
The app that was "free" has been updated and started charging unauthorized amounts. The terms are not clear, much less the descriptions to find out where the charges are being made. One day the app was good, I don't recommend it anymore. Just follow the latest comments to see a lot of complaints.
Feb. 18, 2023
This app is automatically creating new changes to my store. Completely useless app. I want to remove all the unncessary features asap!
Feb. 16, 2023
pop up forzati che complicano solamente le cose. Ti forzano a dover impostare una cosa andando magari anche contro la natura del tuo store semplicemente per disabilitare un opzione
Feb. 15, 2023
muy buena herramienta
¡Gracias por compartir sus comentarios con nosotros! Nos complace haber hecho que su experiencia con nosotros sea excelente y estaremos más que felices de ayudarlo.
Feb. 14, 2023
Muy buena herramienta para acceder a los clientes de forma individual, acelera las compras y los pagos
¡Gracias por compartir sus comentarios con nosotros! Nos complace haber hecho que su experiencia con nosotros sea excelente y estaremos más que felices de ayudarlo.
Feb. 2, 2023
me encanto gracias por existir recien estoy comenzando pero me encanta la app gracias gracias att gapeft
¡Gracias por compartir sus comentarios con nosotros! Nos complace haber hecho que su experiencia con nosotros sea excelente y estaremos más que felices de ayudarlo.
Feb. 1, 2023
no sirve para nada, desde que lo actualizaron, ya no sale el chat, se queda en una pantalla para colocar el número, y ahora q actualizan dice q es gratis pero q autorizamos un cargo de hasta 500usd, es muy confuso
Sinceras disculpas por las molestias ocasionadas. Nos pondremos en contacto con usted sobre el problema y lo resolveremos lo antes posible. Realmente apreciamos su paciencia.
Jan. 31, 2023
It doesn't allow to disable some widgets or you must get an extra verification step to control your own account, this verification was not completed by superlemon in over a month. Every update took a lot of time and their response time is very long. We had to switch to a different app as we never recieved any answer from them.
Sincere apologies for the inconvenience caused. We will contact you about the issue and resolve it as soon as possible. We really appreciate your patience.
Jan. 30, 2023
The function of the app is good. But its bad that after a update options are automatically turned on and some boxes and optins showed up without me knowing about that. That was really a conversion killer for our store. If that happens again i will switch to another app.
Sincere apologies for the inconvenience caused. We will contact you about the issue and resolve it as soon as possible. We really appreciate your patience.
Jan. 30, 2023
This app sends 20% discount codes to customers without consent. Creates codes in Shopify without consent. I didnt set it up. I merely "upgraded" to an upgraded FREE plan. [Update] Their reply is they do not have permission to create discounts. My customer received 20% discount via whatsapp. It must be a phantom admin who granted the discount.
Sincere apologies for the inconvenience. Please note that we do not have the permission to create discounts on behalf of any shop. However if you have any concerns regarding the product we are happy to arrange a call for you.
Jan. 27, 2023
]La aplicacion era lo mejor que habia en shopify, hasta que ya desabilitaron la opcion de mensaje directo a whatsapp.
Sinceras disculpas por las molestias. Tenga en cuenta que no tenemos permiso para crear descuentos en nombre de ninguna tienda. Sin embargo, si tiene alguna inquietud con respecto al producto, estaremos encantados de programar una llamada para usted.
Jan. 25, 2023
Checkout FREEZE: Your app is causing checkout freeze and leading to a very significant loss in sales Urgent ACTION: Inform all your app users immediately and urgently about the checkout freezes your app is causing and leading to their massive sales loss. Some of them might even not be aware NOTE: PLEASE do not release any updates without testing. This seems to be a highly irresponsible act on your side. It is detrimental to the sales of a lot of hardworking store owners on Shopify.
Sincere apologies for the inconvenience caused. We will contact you about the issue and resolve it as soon as possible. We really appreciate your patience.
Jan. 24, 2023
BUYER BEAWARE***** They hid their fee in the minimized text you could be charged up to $5000 a month. I made a mistake of installing it by lookin at their reviews I now know they are fake. They wouldn't even get back to me to set up the app even I signed on their monthly subscription plan then I noticed they are charging me one by one for the app it not even set up yet. Stay AWAY AT ALL COST
Sincere apologies for the inconvenience caused. We will contact you about the issue and resolve it as soon as possible. We really appreciate your patience.
Jan. 24, 2023
Abondoned Cart Not Working, Pls Help ASAP, Order Confirmation Sms Going but Customers Not Recieving Whatapp Msg for Abondoned Carts
Sincere apologies for the inconvenience caused. We will contact you about the issue and resolve it as soon as possible. We really appreciate your patience.