SL: WhatsApp Chat + Marketing

Great app. Increased conversion rate. Easy to use and configure. Thanks a lots. Looking forward to capture visiting customer details.

Llevó 1 año utilizando esta app. No hay ninguna igual, con tantas funciones y que funcione tan bien. Excelente. Aunque el precio podrían ajustarlo un poco.

Very rarely i do this. installed this app and subscribed for ultimate plan. From day 1 the whats app icon was not showing properly on the website after landing on any page, every-time when new page is browsed one has to refresh page to make the icon visible . We escalated this issue with video recording, it took good 14 days to fix this issue with multiple follow ups, and the issue got resolved creating major issue on our website i.e our "add to cart" and "checkout" button stopped working. It took 2 days for us to identify that when there was NO sale happening and some buyers complained. 2) We then escalated this new issue to them, and we are sitting and waiting for them to fix this, and our live website has currently non-working "add to cart" and "checkout" button. Will wait till today for any positive outcome, if not shall uninstall the app for good.

This app isnt right for my store so had to delete but seems to work well if you need Watsapp, Live Chat or Messenger. I had an issue with deleting and someone contacted me straightaway when I sent an email and added a review.

very good ,I'm using the free version, and so far so good,But sometimes don't show ICONS, wonder why

Acabo de instalar está aplicación en mi tienda online y me parece genial, estoy encantado. ¡¡Mil Gracias!!

Was using the free version just for the widget, but recently some clients came to us saying they have been receiving unsolicited whatsapp messages in english (our store is in portuguese). Turns out this app launched new features and turned them on by default, which also means they charged us $64,32 and sent over 800 whatsapp messages to our clients in a foreign language. VERY upset with this. I want my money back. This was the most problematic thing that happened, but once they did an update which behaved badly with other apps and broke our site. And another time I was testing our sales funnel and discovered they had inserted an optin checkbox for whatsapp messages on product pages. The features are interesting and they have been developing a lot of new features. Would be great, but the transparency on what is actually being published to our store (and charged) is very bad.

What happened? You can´t send direct whatsapps to the abandoned carts anymore. That was the best of the app, to bad it doesn´t have that function anymore.

As a small business, I find Superlemon whatsapp plugin as helping hand in my business. It minimizes the expenses I have with my paid ads, and I'm able to have these quality customers when they click the whatsapp button to initiate chat. Awesome

Someone wrote a 5 star review that we did not write. The email was not in our user or collab system. Leading to believe this app had auto pushed reviews from itself

Worst , send couple of mail for assistance. No response . Subscription is on and app is not working.

Using this app for the past 2 years and loving it. using the free version and it is great. Best App.

La aplicación funcionaba perfecto hasta que lanzaron la versión beta. La usaba para recuperar carritos enviando mensajes manuales, pero la version beta ya no tiene esta opcion. Me comunico al email de soporte [email protected] y mis emails rebotan, dice que la direccion no existe.

MAL EXPERIENCIA CON VERSION BETA.. YA CAMBIE DE APLICACION, YA NO SE PUEDE MANDAR MENSAJES MANUALES EN CRM

Super easy and excellent, just starting my business, I were looking for such an app, found it through youtube by Megs Hollis.

ha cambiado la aplicacion y no puedo enviar carritos abandonados porque no puedo crear ni plantillas de envio. un completo desastre

Bad decision in the last update, the Manual Orders CRM was a so good feature and you change it, I understand what you want to achieve but could be with a smoothly transition. Hope you can fix it or improve it soon, at this time I will uninstalling, maybe later I will use you again. Good luck.

The app was working well until their recent update. Now I cannot even send abandoned cart messages. Support team is not helpful.

The app used to be good, after the last update it is completely bad, I do not recommend! I want a refund for the last two months!

Customer support is PATHETIC. They recently changed their UI and they have removed many good functionalities which were available earlier. When we reached out to customer support to help us figure things out so that we can continue BAU, no one has responded from there team even after repeated follow ups. I WON'T RECOMMEND THIS APP TO ANYONE.