All reviews

Rating Breakdown

  • 5
    80% (195 ratings)
  • 4
    11% (26 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (2 ratings)
  • 1
    8% (19 ratings)

Reviews with Text

  • 98% (238)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 19, 2024

We have been using Interakt for few months now. The automation and catalog feature works well, still hoping for more automation features though. Overall serves the purpose!

Using app

9 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 18, 2024

We have just started using Interakt with Shopify integration. We are getting a good support and the apps does have all the required features. Thanks

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 18, 2024

App is working as I want. Just perfect for marketing & catalog setup. Support team is available for setup into my shopify store. Had a great experience. Thank you

Using app

27 days

Total reviews

7

Average rating

4.4

5 / 5 Share

Jan. 16, 2024

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 10, 2024

Interakt works well if you want to send notifications or share catalog with your customers on whatsapp.

Using app

11 months

Total reviews

3

Average rating

5.0

1 / 5 Share

Dec. 27, 2023

If you want to wasted your time and money please install interakt , i paid and still my whatsapp not connected i try to cordinate with one team member ( Chirag ) who told me if you want help from me please change to higher plan , you have to contact via email with basic plan . okay i did it i email them 4 days back and no support till today . wasted 1 month , apps have so many bugs .

Store

Dmaasa

Using app

5 days

Total reviews

3

Average rating

2.3

5 / 5 Share

Dec. 20, 2023

I have installed interakt recently and i love the seamless customer experience.

Store

NGCORP

Using app

15 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2023

Interakt as a whatsapp platform does the job very well. The support has been excellent. I hope we could make the most out of this platform.

Using app

5 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Dec. 15, 2023

All the campaigns are going well. By using Interakt we have better conversions. Thanks Interakt.

Using app

12 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Aug. 13, 2023

very bad service , i switch to plan for automated messages but its not working , and their support system is very bad , i am trying to contact with them from past 5 days but they are only mail me some points which is not working to solve the issue , and also billing is started that means i paying them daily for doing nothing , its a disgusting , if you think , this is a fake review then contact me 8386925871 , i am open to save you from this fraud company

Using app

17 days

Total reviews

5

Average rating

3.4

2 / 5 Share

July 17, 2023

The product and support are both mediocre. They overcharged us significantly during one month, and when we asked them why its apparently because they undercharged us for the previous 6 months. Now for the past 10 days we've been unable to respond to most of our customer messages via the app, and the customer support's response is simply that they've escalated the issue to their tech team. We migrated our WhatsApp API account from Freshchat a while back because we thought Interakt would have a better shopping experience, but even the shopping experience is fairly subpar.

Using app

9 months

Total reviews

6

Average rating

3.5

1 / 5 Share

Aug. 4, 2023

your app is not opening, lagging in some actions. cant even sign in. please provide an update, have complained about it too. completely useless now the basic use case of the app which is abandoned cart and order intimation step by step is not getting fullfilled . NO SUPPORT OR NOTHING FROM THERE SIDE

Using app

7 months

Total reviews

2

Average rating

3.0

1 / 5 Share

May 23, 2023

Its of no use to people selling clothing with different sizes atm. Once the catalog is created half products dont get pulled, all collections are not displayed and moreover, 1 product if it has 4-5 size variations, it will be displayed as 4-5 different products.

Using app

13 days

Total reviews

1

Average rating

1.0

5 / 5 Share

April 28, 2023

a very helpful session for me, The tool is very promising, and looking forward to exploring the platform more.

Store

Pintola

Using app

9 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 27, 2023

Just started using it and will update my review regarding performance and how it works for Indian ecom.

Store

MaheTri

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 11, 2023

The catalog setup was quick and it synced with in minutes. The support is quick and it seems to be a healthy start for us.

Store

Zeoveda

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2023

interakt is good product to connect with Shopify. the automation is really good. is good with price range .

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 10, 2023

Automated campaigns and catalog work very well and serves the purpose well. We are still exploring the platform and we do recommend this platform for new businesses.

Using app

9 months

Total reviews

5

Average rating

5.0

4 / 5 Share

April 8, 2023

Features that this platform provides for the business is really helpful. Catalog and automated messages work absolutely well. I also wanted to take the product reviews from the customers but that option isn't available yet with Interakt

Using app

25 days

Total reviews

10

Average rating

4.1

5 / 5 Share

April 7, 2023

Great service and features from Interakt Team. Thank you Akansh for supporting us and having the patience to solve our issues.

Using app

About 2 hours

Total reviews

2

Average rating

5.0