Interakt ‑ Sell on WhatsApp

Jan. 10, 2024

Interakt works well if you want to send notifications or share catalog with your customers on whatsapp.

Dec. 27, 2023

If you want to wasted your time and money please install interakt , i paid and still my whatsapp not connected i try to cordinate with one team member ( Chirag ) who told me if you want help from me please change to higher plan , you have to contact via email with basic plan . okay i did it i email them 4 days back and no support till today . wasted 1 month , apps have so many bugs .

Dec. 20, 2023

I have installed interakt recently and i love the seamless customer experience.

Dec. 19, 2023

Interakt îs very helpful with our WhatsApp communications. It is easy to use and the support also is far improved from earlier. It is helping us connect better with our customers and helping in customer retention and repeat purchases

Dec. 15, 2023

Interakt as a whatsapp platform does the job very well. The support has been excellent. I hope we could make the most out of this platform.

Dec. 15, 2023

shopify interakts both the application works well and gets integrated easily.

Dec. 15, 2023

All the campaigns are going well. By using Interakt we have better conversions. Thanks Interakt.

Dec. 13, 2023

Good interakt application to send ongoing notification to the users.

Dec. 12, 2023

Good sales channel for d2c brands..

Sept. 14, 2023

It is such a horrible app, the primary purpose I took this app is to abandon cart, and since Aug 20, the abandoned cart didn't work, I sent multiple emails and no response, after 10 days they came back saying, it is because of the one-click check I have installed on my website and they asked 4 days time to resolve the same, and the 4th day the CS analyst Vivek dodged the calls and emails, and the sales person Rahul did not have any person to escalate inside apart from Vivek I have been asking to cancel and refund if they cannot rectify this for last 10 days and nobody has responded, it such poor service and poor app According to the person Rahul, as per the policy, no refund can be done and we need to use the app whether it works or not Such a terrible service and a useless app. I have lost my patience, very unprofessional people, never gets back to the client, it is always, we need to remind them that we have raised an issue and they dint get back to us, they will remember only when we remind.

Aug. 19, 2023

Every new software have bugs and Interakt have tons of it and it's okay to have them but if someone is reporting it they tend to ignore it and give us silly reasons that this is how the things work. I just had a simple issue where 2 out of 10 users in abandoned cart doesn't get synced with Interakt's dashboard and they took 15 business days and a dozen of follow up email to inform me that how abandoned cart event works. It's just similar to that when your internet doesn't work and when you contact ISP they ask you to reboot your router. It's just funny and silly that some people know this and have tried everything but it's issue with your software and have some bugs in backend but denial is never an option. I hope you listen up to people and their queries because that's the only option that can help make Interakt bugs free.

Aug. 13, 2023

very bad service , i switch to plan for automated messages but its not working , and their support system is very bad , i am trying to contact with them from past 5 days but they are only mail me some points which is not working to solve the issue , and also billing is started that means i paying them daily for doing nothing , its a disgusting , if you think , this is a fake review then contact me 8386925871 , i am open to save you from this fraud company

July 17, 2023

The product and support are both mediocre. They overcharged us significantly during one month, and when we asked them why its apparently because they undercharged us for the previous 6 months. Now for the past 10 days we've been unable to respond to most of our customer messages via the app, and the customer support's response is simply that they've escalated the issue to their tech team. We migrated our WhatsApp API account from Freshchat a while back because we thought Interakt would have a better shopping experience, but even the shopping experience is fairly subpar.

Aug. 4, 2023

your app is not opening, lagging in some actions. cant even sign in. please provide an update, have complained about it too. completely useless now the basic use case of the app which is abandoned cart and order intimation step by step is not getting fullfilled . NO SUPPORT OR NOTHING FROM THERE SIDE

May 27, 2023

I hardly write a bad review, but this app really deserves it. 1. The app has lesser functionality than WhatsApp itself. The original WhatsApp allows better business communication than this app. 2. Something as simple as reaching out to a customer is the biggest issue ever because I have to make templates of "Hi" so that I can reach out to my OWN customer. 3. I will get locked out of the app any time it chooses. 4. Messages will not load. 5. NO clear way of deleting an account.

May 23, 2023

Its of no use to people selling clothing with different sizes atm. Once the catalog is created half products dont get pulled, all collections are not displayed and moreover, 1 product if it has 4-5 size variations, it will be displayed as 4-5 different products.

April 28, 2023

a very helpful session for me, The tool is very promising, and looking forward to exploring the platform more.

April 27, 2023

Just started using it and will update my review regarding performance and how it works for Indian ecom.

April 17, 2023

We just started using interakt app and connection with shopify store was seamless. Looking forward to using the app more and exploring the platform. Thank you

April 12, 2023

Order Notifications and Sales Chanel setup was quick... the draw back is variant feature which will help businesses. Whatsapp should work on that..