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AMAZING, THIS JUST ELIMINATED ALL THESE COSTLY MARKET AVAILABLE MENTORS, JUST REDUCES MY WHOLE PRESSURE.AND IT DOESNT REQUIRE ANY SEPERATE NUMBER, IT USED OUR BUSINESS WHATSAPP NUMBER TO SEND ORDER UPDATES, AND WE ALSO ABLE TO USE IT FOR MANUAL CHATS WITH CUSTOMERS. THANK YOU META
Hello there, Thank you very much for trying our app and for your kind feedback. Please let us know if you run into any issues ("Get Support" in the app) so we can assist. We've also just launched message customization. You can now edit message templates (right in the app) to match your brand. Thanks again! The WhatsApp Business Team
muy mala para configurar te cobra antes de empezar a usarla y si no te funciona pierdes
SUPER FUNCIONAL me encantó pero tienen un GRAN PROBLEMA. La información que escribe en los mensajes automáticos, no es exacta con la situación actual de los pedidos. Me gustaria poder personalizar. Por ejemplo, cuando un pedido se marca "preparado", la notificación que el cliente recibe es "pedido enviado". Pero eso noe s verdad; al menos en mi tienda.
Hola, Gracias por probar nuestra app y por tus comentarios detallados. Por favor, envía una solicitud de soporte ("Obtener soporte" en la app) para que podamos conocer más sobre tus necesidades de sincronización de mensajes. También te alegrará saber que acabamos de lanzar la personalización de mensajes. Ahora puedes editar las plantillas de mensajes para que coincidan con tu marca. Atentamente, El Equipo de WhatsApp Business
its really cool that all my custumers get an automated whatsapp text. Now i can very easily reach them if there is anything i need to inform them about their order
Have been trying to set this app for my webshop for the past few months, but all tries including contact with the customer support has failed to give me the end result.
Hi there, We're sorry you've had trouble with setup. We've recently revamped our Customer Support system and encourage you to reach back out. You can do so by clicking the drop-down menu in the top-right corner of the Shopify Admin and selecting "Get support." Best Regards, The WhatsApp Team
We're a small business. Prior to installing I was able to use broadcasts for my business. After installing I can no longer access broadcasts or even find a paid way to send out marketing comms at scale from Whatsapp. I'm likely to just remove this Whatsapp integration. It does automate customer order updates, so that's nice, but it's not helping me grow my business.
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