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Good. But very limited
UPDATE: We've launched message customization! You can now edit message templates (right in the app) to match your brand. We're working hard to improve the app and we appreciate your feedback. Hi there, thanks for the feedback. We’re glad it’s working, and we hear you that the functionality feels limited. If you can share what you need most via “Get Support”, it will help us prioritize improvements. Best, The WhatsApp Team
To be honest, the app is really good, but there are many bugs, and they happen frequently. I've only been using it for a week, and when a customer places an order, it's supposed to be sent automatically, right? Well, it's not. Instead, it sends the wrong template. I really don't see why it would be so difficult for the developers to fix this; they're clearly neglecting it. Besides that, it often sends mass messages that Meta detects as intrusive. I would really appreciate some support from you. Thank you very much, and I hope you improve.
Hi there, thank you for the detailed feedback, and we’re sorry for the experience. Sending the wrong template and unexpected behavior is not acceptable. Please contact us via "Get support" so we can investigate. Best, The WhatsApp Team
We need to edit the templates.. Please add this important option... Or allow syncing with templates in business manager!
UPDATE: We've launched message customization! You can now edit message templates (right in the app) to match your brand. We're working hard to improve the app and we appreciate your feedback. Hi there, thanks for your feedback. We understand how important it is to edit templates and/or sync with templates managed in Business Manager. We’re sharing this request with the team as we work on improving template flexibility. Best, The WhatsApp Team
The message content should be fully customisable. It offers insufficient messaging features. An application with potential but unable to utilise it.
Hello, Looks great but i just signed up but its telling me my trial has expired when its just today i signed up. So basically i have not used my 1000 free messages. Can this be resolved?
22-Nov-25 : Give easy customise message facility 26-Nov-25 : Suddenly integration with Shopify stopped sending message via whatsapp. Business is already verified on meta.
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