Send timely order updates to your customers with WhatsApp
Rating
4.2
feedback
74
chart
#320
All reviews
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Nov. 16, 2025
I'm giving it a 4 just because it is so much pain killer, make all the 3rd party useless and saves a lot of money. unfortunately, unable to edit the messages is a really blocker! they must add this feature ASAP, also adding few more events.
Hi there, Thank you for your feedback and for highlighting the value the app brings to your business. We hear you on the need for message editing and additional event support. We even just launched a new and improved message format for order updates, as well as several new events, and we hope that you will try them out! If you have specific event types or customization needs, please let us know, as we’d love to hear more. Best, The WhatsApp Team
Nov. 16, 2025
Nov. 14, 2025
Hi, I’m trying to connect our WhatsApp Business account to our Shopify store, but when I log in through Meta, I get the following message: “This Business Portfolio is subject to restrictions that may affect your ability to create or modify WhatsApp Business Accounts. Your business has been disabled for not complying with WhatsApp Business policies.” We are a verified business on Facebook and Shopify, and we simply need to connect our existing WhatsApp number to Shopify via the official WhatsApp by Meta integration. Could you please help me understand: Why our Business Portfolio was flagged or disabled? How we can reactivate or verify it to proceed with the Shopify connection? Thank you in advance for your help — this integration is essential for our customer support setup. Best regards.
Hello, Thanks for your feedback and for trying the app. We sincerely apologize for the lateness of our response to your support inquiry. We have responded now and are ready to provide further assistance. Best, The WhatsApp Team
Nov. 13, 2025
Good but missing some features, most importantly is to be able to customize messages and use custom message templates
Hi there, Thank you for your feedback and for using our app. We understand how important it is to have customizable messages and templates. We’re actively working on adding more flexibility and customization options based on user feedback like yours, and we have recently launched a new message format specifically for order updates. We hope you give it a try, and please let us know if there are specific features you’d like to see. Best, The WhatsApp Team
Nov. 11, 2025
La instalé pero ahora no me funciona en la mensajeria centralizada del business manager...... no funciona el In Box
Hola, Gracias por compartir tu experiencia. Lamentamos que la mensajería centralizada no esté funcionando como esperabas. Por favor, ponte en contacto con nuestro equipo de soporte para que podamos revisar tu caso y ayudarte a resolver el problema. Tu retroalimentación es muy valiosa para mejorar la aplicación. Saludos, El equipo de WhatsApp
Nov. 8, 2025