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We're a small business. Prior to installing I was able to use broadcasts for my business. After installing I can no longer access broadcasts or even find a paid way to send out marketing comms at scale from Whatsapp. I'm likely to just remove this Whatsapp integration. It does automate customer order updates, so that's nice, but it's not helping me grow my business.
this app is sending utility messages visible to customers only but blank on our end
Hello there, Thanks for the feedback & for trying our app. We've identified and resolved the issue. Inbox is working again. Best, The WhatsApp Team
This app is absolutely silly with how it handles verification and trying to assume things on your behalf. Honestly their isn't enough space or time to go through how bad the experience is. It took six months to finish verifying and approved and it still doesn't work and can't verify the number on this app. Edit: This is a must use app for us unfortunately which is why we tolerate it, if there was any alternative we would use it.
Hi there, Thank you for sharing this, and we're sorry the verification experience has been so frustrating. Please reach out via the "Get Support" link in the app with your WhatsApp Business Account and phone number details so we can look into the verification issue. Best, The WhatsApp Team
I just need to change the messages to my preference
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