All reviews
Review RSS feed
there error with out reference number and I don't what's the problem
Hello there, Thanks for trying our app. We're sorry you're running into an issue. Can you please contact support ("Get Support" in the app) so we can triage and provide assistance? Best, The WhatsApp Business Team
The “Use the product image from each order” feature is not working correctly. When this option is enabled, the actual product image from the Shopify order is not displayed in the WhatsApp message. Instead, it only shows a generic placeholder image. This is an important feature for our workflow, since customers should be able to immediately identify the product associated with their order. Please investigate and fix this issue. The option is available and can be enabled, but it currently does not work as expected.
Hello there, Thank you for trying our app and for your feedback. We are sorry this is happening and will investigate promptly. Can you please contact support ("Get Support" in the app) so we can triage & provide direct support? A note on what you're seeing: when we are unable to retrieve the product image, we fallback to a generic image to make sure that your message is sent and the sale opportunity is preserved. We will look into why the product image could not be retireved. Best, The WhatsApp Business Team
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.