Wholesale Gorilla

Oct. 17, 2023

Our two stores have been with WSG for a few years now, and our experience has been excellent. The system works very well, and anytime there is an issue, the WSG team jumps on it and takes care of it. Great app, and great people behind it!

Oct. 4, 2023

Great, The team is always fast and helpful

Oct. 19, 2023

I've been using this app for a few years now and enjoy it. It's got the functionality I need for a good price. There have been the occasional hiccups, but their customer service team is responsive.

Sept. 27, 2023

I love this app. Tore my hair out researching wholesale options for a couple years, waffled back and forth with Faire, finally found Wholesale Gorilla and haven't looked back. Was there a learning curve? Yes. Were there some glitches and customization needed and support tickets sent? Yes. And the team is amazing, they are responsive and clear and helpful and what's best, human. They are lovely and personable and never annoyed by my nervous time sensitive small-biz-owner-distracted queries. Bottom line, the app works exactly as I need and gives me total control over growing the wholesale side of my business. And it's part of my shopify site so there's one single inventory to manage which is huge. Are you debating? Go for it. Even if you don't figure it out all at once, the team will be there to help.

Sept. 26, 2023

Easily and perfectly does exactly what I need it to do for our Dealer Accounts! Easy to operate with little knowledge of Shopify. When I needed help after a theme update, I chatted with Clementine on the Live Chat option and my coding was manually updated by the team at Wholesale Gorilla within an hour! Very impressed with the customer service and app.

Sept. 20, 2023

Wholesale Gorilla is a perfect app! We need to keep wholesale products separate from retail and control who has access, and WG does just that. It integrates with Shopify flawlessly and we can use the Collection feature to organize products for wholesale ordering. We currently have orders set as drafts, meaning we get to review and approve or edit orders before fulfilling them or collecting money. The wholesale customer order form is clean and simple, and provides space to add custom messages (which comes in handy when we have seasonal increases in orders and longer wait times). We have been using WG for a few years now and the very rare hiccup (likely caused by Shopify's random updates to code) gets fixed right away by a real person on the team.

Sept. 20, 2023

Support has been great as we get this set up! Seems seamless & easy to use. Wondering what took me so long vs setting up individual codes for every new WS signup!

Sept. 15, 2023

Very happy so far. Support team very helpful.

Oct. 16, 2023

I had previously given this app a 1-star rating as I had so many problems with the setup. I have upgraded to a 3-star as after some time I did eventually get some assistance and was able to resolve most of the issues, but it was still a difficult and costly app to use. I have since transferred to B2B ordering and would highly recommend checking out this alternative, it is cheaper, easier to set up, help desk is very responsive and fast, was a completely different experience to using this app and my wholesale orders are just rolling in its great.

Sept. 6, 2023

Facile d'utilisation et complète, l'application Wholesale Gorilla est exactement ce que je recherchais pour le volet vente en gros de ma boutique. De plus la qualité ainsi que la rapidité de l'équipe de soutien pour répondre aux questions est excellente. Je recommande fortement.

Sept. 5, 2023

This app has been a game changer for us. It enables us to sell Direct to Consumer, Direct to Retailers, Direct to Distributors etc... all with one web-site and this simple and intuitive pricing app. We love it.

Sept. 4, 2023

Absolut not the best solution is you wish a professionel and smooth running BTB set-up for your Shopify platform. It's far to expensive compered to the quality of the app and the service received when problem occurs.

Aug. 31, 2023

Recommended by a developer. Working well... simple... love it! Seems to do everything we need and probably more

Aug. 25, 2023

This apps works as advertised and has truly excellent customer support. Two different representatives helped me on separate occasions promptly & successfully.

Aug. 22, 2023

We love this app! Super easy to onboard new wholesale accounts and the customer support is always excellent! Highly recommend using this app for your wholesale needs!

Aug. 16, 2023

I absolutely love this app. Its flexibility makes it fantastic to cater to your business needs. Everything I was trying to accomplish on my wholesale page was possible with Wholesale Gorilla. The support team and customer service is impeccable and they really strive to help you. I feel it is at the core of their business model. I have spoken to Clementine multiple times and she's not annoyed with me yet :) I am not very savvy with Shopify... I felt the set up was very easy and when I got stuck, help was very easy/quick to get. I think I waited 30 seconds or less each time. Thanks for all the help and support. I highly recommend this app! Melissa

Aug. 8, 2023

The app has not only worked perfectly the whole time we have used it but their customer service has been exceptional. Whenever we have needed anything they get back within 24hrs and fix things right away. Excellent bang for your money.

Aug. 1, 2023

Easy to use, wholesale customers love it. Would be great to be able to see the wholesale sales separate to the online sales for reporting and KPIs.

July 31, 2023

This is the best B2B app I have found by far. They have a great process of setting it up on your theme template and the rest I was able to set up with ease. The only thing I have to do is set up tier pricing and it will be everything we wanted Customer service is amazing and will do whatever they can to help you out.

July 28, 2023

This app is very thorough and feature-rich, even at the entry price. I've found the help desk to be fast and with personalised replies. You can tell that they are actually reading your questions and circumstances and carefully crafting a response and suggestions to suit your exact situation. I've been using it for about a year and a half and recommend it for small businesses growing their B2B offerings.