Wholesale Gorilla
A comprehensive suite of B2B solutions for your store.
Rating
4.8
feedback
292
chart
#1,354
All reviews
April 20, 2023
I've tried so many apps to help sell wholesale on my shopify and this is the only app I found that had all the functionality I needed. Support have been very helpful and kindly answered all my questions promptly. Recommend :)
April 6, 2023
We are very happy with their service and got everything we need so far. Skilled and accommodating customer service.
March 14, 2023
We love the versatility of the app - easy to use and an inexpensive way to get B2B go. Also their support is great!
March 14, 2023
Wholesale Gorilla has been excellent for us so far and their customer support has been nothing but terrific. Due to a recent update with shopify, the auto send invoice has not been working for us but that has not been a big deal. I do wish there was more customization allowed but I know they are working hard on it and there is no other app that could do what we need Wholesale Gorilla to do.
March 14, 2023
We wanted to love this app. There were issues with the app that we just couldn't get worked out. Maybe it wouldn't work with our theme? We had to uninstall it.
I'm sorry you weren't able to get things working properly on your store. Our app is designed to work with all Shopify themes, so please let our support team know if there is anything we can do to help. Thanks!
Feb. 28, 2023
Helpful and fairly responsive, does the dev work for us! We previously had a separate Shopify store, and this has saved us time and effort transferring inventory to different warehouses. Our retailers also love it because they don't want to have to go to multiple sites to view what's available. So far, so good with this app!
Feb. 27, 2023
Does just about everything I could ask for, and the service is terriffic! Their email reply to me bounced and Ann went out of her way to email again to make sure I got the reply. Super easy setup, user friendly, and really fast integration. 10/10 would absolutely recommend!
Thank you for your kind review and for being a Wholesale Gorilla customer!
Jan. 23, 2023
Wholesale Gorilla, specifically Clementine, is always so fast to respond with any issues that may come up. Even if it isn't necessarily a Wholesale Gorilla issues, she helps find a solution. I'm very happy with their service! I also appreciate the recent updates to the quick order form!
Jan. 8, 2026
This is what happens when you have a panic attack and do things in a manic state. :( I've been using their app for a while and while it's expensive, you do get a lot of bang for your buck. For the mid tier package, it pretty much covers everything you need for basic B2B. I only wish I could hide certain customers from purchasing certain products. It is available, but I have to pay their top tier price for it and I just can't afford it. As it is, the pricing is still high but it's very clear they are active in updating their UI and streamlining the process to make it as easy as possible. BTW, their customer support is excellent. You poor guys didn't deserve that 1 star update. I was confused about the email until I backtracked to see the damage I caused. I'm so SO sorry about that. Anyway, if you are looking for a good B2B app to help our your wholesale journey, this is a great addition.
Jan. 5, 2023
Updated Review: After seeing my review on their site, their head of customer service contacted me directly from their personal email to make sure I got the answer I needed. Amazing customer service. I believe there was an issue of my emails never reaching their support team, so if you do not get a response within 24 hours, try sending them an email from a different address. Review on 1/4/2023: The app works pretty well. However, there is an issue with tagging customers as "Wholesale" when Shopify wants to default the tag to "wholesale" and apparently the lowercase "w" throws off the app from recognizing the customer as wholesale. I have emailed support 4 separate times in the last 30 days and have yet to hear from them. Lack of support is really making me rethink which app I use.
I'm so sorry you aren't getting the information you need. It looks like we wrote back around 7:30pm EST last night, can you check your spam folder in case the message went there? Someone from our support team will also email you directly in case a spam filter is getting in the way for some reason. We will monitor this and make sure you get the help you need asap.
Dec. 5, 2022
We have used this app for some time, though basic it does the job really well and the support team are excellent, always on hand to answer the questions we have, and replies are full of screen shots to help us out.
Nov. 11, 2022
VERY BAD I ASK OVER AND OVER FOR HELP!!!! ITS LOOK OK WHEN I START BUT NOBODY HELP ME UNTIL TODAY I SEND 4-7 MAILS...... AND ASK FOR CHANGES... THANKS ORIAN
Hi Orian, I'm sorry to hear about your experience. We replied to all of your messages, usually within a few hours, but we haven't heard back from you. Please let us know if we can help in any way. Thanks!
Oct. 21, 2022
Brilliant app. Great customer service! Probably does a lot more than we use it for. Very useful for those who don't want to pay for ShopifyPlus!
Oct. 4, 2022
Team very easy to deal with and responsive to any issue. App works well, can be glitchy if not optimised for the theme, since optimized works very well.
Sept. 30, 2022
We have always been a wholesale B2B only company, however we recently opened to the general public. We needed an app that would allow us to separate our pricing along with other content between retail and wholesale customers. After trying many other apps, we decided to go with Wholesale Gorilla. Not only does that app check all the boxes, but the support team has also been amazing in helping with specific customizations. Clementine has always gone above and beyond and is super fast getting back to us.
Aug. 16, 2022
Wholesale Gorilla has been amazing to work with so far for our back of site wholesale side. I did run into a few issues because I'm not very tech-savy but Clementine was able to help me every step of the way. The how-to videos were helpful at the start to!
Aug. 10, 2022
These guys are amazing! I've been working with Ann at Customer Support and she took care of my needs, their service is fast and efficient. We are happy to be one of their clients.
Aug. 8, 2022
We've been running a Shopify store with a different wholesale app for about 5 years but recently migrated to a modern 2.0 theme with AJAX cart and the wholesale app we were using was no longer compatible. I attempted to install, configure and custom code-around another wholesale app (that says it's the only AJAX compatible wholesale app - it's not) and finally gave up on that. I then moved on to Wholesale Gorilla and wish I had done this much earlier. I had this app 100% configured in about 3 hours including some custom changes to our theme to have it better integrated. There were a couple of quirks that I ran into and emailed support and had a reasonable response in 12 hours. You can tell that the developers are truly coming from a B2B background as this app flows exactly as a Shopify merchant would want it to and it DOES NOT attempt to integrate with the cart which is where other apps fall apart. The fact that it has it's own cart and seamless net checkout with draft order creation is so refreshing and it works perfectly. The Quick Order form is also great right out of the box but I wish it allowed it a bit more configuration control. Thanks Wholesale Gorilla crew!
Thank you for the kind words! We really do come from a B2B background, so hearing that we have helped other merchants truly makes us happy. We have some exciting updates to the Quick Order form in the works, so stay tuned :-)
Aug. 5, 2022
Their staff is always so helpful! Quick and accurate support (love them) Being using them for about 2 years now and not a single issue.
We appreciate your support!
July 15, 2022
I've used this app to create a locked wholesale store with location based wholesale pricing, pack multiples & payment terms and it is working so well! The support team are amazing - prompt and so helpful. I cannot thank them enough for their assistance getting us set up.