Wholesale Gorilla for Shopify

Wholesale Gorilla

A comprehensive suite of B2B solutions for your store.
Rating
4.8
Feedback
305
Reviews
Chart
#1,584
Shopify

All reviews

5 / 5 Share
Aug. 16, 2023

I absolutely love this app. Its flexibility makes it fantastic to cater to your business needs. Everything I was trying to accomplish on my wholesale page was possible with Wholesale Gorilla. The support team and customer service is impeccable and they really strive to help you. I feel it is at the core of their business model. I have spoken to Clementine multiple times and she's not annoyed with me yet :) I am not very savvy with Shopify... I felt the set up was very easy and when I got stuck, help was very easy/quick to get. I think I waited 30 seconds or less each time. Thanks for all the help and support. I highly recommend this app! Melissa

Store Using app Total reviews Average rating
MechaChocolate 2 months 3 5.0
Developer Reply

Thanks for the feedback, Melissa! We're glad you're finding our app helpful and easy to use. Our support team is always happy to help, and we're excited to bring you even more great features soon.

5 / 5 Share
March 13, 2025

The app is simple to use and their customer service is amazing. The app has allowed us to quickly and easily support our wholesale clients to the tune of over $750K.

Store Using app Total reviews Average rating
swedethings-cad About 6 years 2 4.5
4 / 5 Share
Aug. 1, 2023

Easy to use, wholesale customers love it. Would be great to be able to see the wholesale sales separate to the online sales for reporting and KPIs.

Store Using app Total reviews Average rating
Be. Bangles About 2 years 2 4.5
5 / 5 Share
July 31, 2023

This is the best B2B app I have found by far. They have a great process of setting it up on your theme template and the rest I was able to set up with ease. The only thing I have to do is set up tier pricing and it will be everything we wanted Customer service is amazing and will do whatever they can to help you out.

Store Using app Total reviews Average rating
Canadian Workwear Inc. 3 days 7 4.7
Developer Reply

Thank you! We're always working to improve and have some exciting new features on our roadmap that we'll be releasing soon. Thank you for being a Wholesale Gorilla customer!

4 / 5 Share
March 6, 2024

Ken Brummage of Gorilla Wholesale offered me amazong support and helped me understadning fully how the app works. I would defintely recommend a Calendy chat with Ken in your free trial if you are thinking of taking a Wholesale App, he takes a common sense approach to working things through and understands what would work best for me.

Store Using app Total reviews Average rating
frankysbowtique.com 3 months 6 3.3
Developer Reply

We're sorry you did not have a positive experience with the app. The communication delays are being addressed as we're rolling out chat support in the coming week as well as onboarding-specific support to assist new users on the app. We hope you will consider Wholesale Gorilla in the future. We're committed to providing our users with a positive experience, and we're confident that you'll be happy with the app once the communication delays are resolved.

5 / 5 Share
July 10, 2023

amazing customer service. Great app as well. My customers can easily sign up and be classified as wholesale customers. Very easy to use interface

Store Using app Total reviews Average rating
JNI Wholesale Makeup & Cosmetics Distributors 8 months
Developer Reply

Thanks! We're glad to hear that you're finding our app easy to use. We're particularly pleased that you've chosen to subscribe to our Pro plan, as this will give you access to even more features and benefits.

5 / 5 Share
June 28, 2023

The wholesale gorilla app works great for our webshop with wholesale and retail customers. It makes it very easy to set different wholesale conditions, while using the same inventory and product information. Besides the support team is great and is also willing to implement small custom preferences. We are a fan!

Store Using app Total reviews Average rating
Yuki Kidswear Almost 2 years 1 5.0
Developer Reply

Thank you for your review, especially for mentioning how easy our app is to use. We're glad you're enjoying it! We continue to add new features and functionality, and we're excited to share them with our customers in the near future. In the meantime, please let us know if we can help further.

5 / 5 Share
June 20, 2023

This app is perfect for our wholesale needs. Ann is also a great customer support and very responsive.

Store Using app Total reviews Average rating
Candyland About 1 year 1 5.0
Developer Reply

Thank you for the 5-star review! We are glad to hear that you are enjoying the app and are excited to see it help your business grow. We look forward to continuing to work with you to help you achieve your business goals.

5 / 5 Share
June 20, 2023

I've been using this app for almost a year and couldn't be happier. It was easy to set up, it works well for me and my customers, and customer support is always helpful and quick to respond.

Store Using app Total reviews Average rating
Lily Hill 12 months 8 4.8
Developer Reply

Thank you for the feedback! We are thrilled that Wholesale Gorilla has been a valuable part of your business. We value your continued patronage and look forward to helping you continue to grow your business. Please do not hesitate to contact us if you have any questions or need assistance.

5 / 5 Share
June 16, 2023

Excellent support. We have been using for a few years and have only had a couple of issues and they were both resolved quickly. The best wholesale solution I could find. Lots of options to fit multiple needs we have.

Store Using app Total reviews Average rating
Crafted Bath & Body Over 2 years 2 5.0
Developer Reply

We're so happy to hear that you are enjoying Wholesale Gorilla, and really appreciate you taking the time to share this review with us and the community! We are pleased to hear that our support team was of help, and are committed to assisting further if ever needed. Wishing you all the best, The Wholesale Gorilla Support Team

1 / 5 Share
June 12, 2023

I am extremely disappointed with Wholesale Gorilla as they made changes to the incorrect (and live) theme version of my website at approximately 3am on a Saturday of a long weekend. Wholesale Gorilla were advised of the theme name that needed to be updated however went outside their permission and scope. Even when advising them that they had updated the incorrect theme they failed to address this.

Store Using app Total reviews Average rating
Milkbar Breastpumps Over 2 years 10 1.9
Developer Reply

We apologize for the confusion with your theme update request.  We have addressed the issue and have made changes to make sure this doesn't happen again. Thank you for your patience and understanding. We appreciate your being a customer since 2021. Please do not hesitate to contact us if you have any further questions or concerns.

5 / 5 Share
June 1, 2023

Super great, clear, fast tech support. Great app and support. Gorilla people have never been less than wonderful.

Store Using app Total reviews Average rating
Wallowa Valley Cleaning Products About 2 months 1 5.0
5 / 5 Share
May 19, 2023

Friendly and helpful support. They just carried out 2 new installations for us and a tune up of one of our existing installs we have had running sucessfully for the past couple of years. All updates ready by the time I arrived next morning. Would definitely recommend them.

Store Using app Total reviews Average rating
Martin Audio Almost 2 years 1 5.0
5 / 5 Share
May 18, 2023

Go above and beyond to fix any issues. Great app that we don't have to look at often it just works in the background exactly as needed

Store Using app Total reviews Average rating
Just Shear Over 2 years 7 5.0
1 / 5 Share
May 4, 2023

This does not work the way it claims. Then when I uninstalled the app it will not allow me to delete all these extra unneeded pages that the app created. This is not a good practice.

Store Using app Total reviews Average rating
GooseWaddle® Wholesale 24 minutes 1 1.0
Developer Reply

I'm sorry for any confusion around the uninstall process. Our support team reached out to see if you need any help removing these pages. Please let us know if we can help in any way.

5 / 5 Share
April 20, 2023

I've tried so many apps to help sell wholesale on my shopify and this is the only app I found that had all the functionality I needed. Support have been very helpful and kindly answered all my questions promptly. Recommend :)

Store Using app Total reviews Average rating
Wholesale Sister Paper Co. Over 1 year 1 5.0
5 / 5 Share
April 6, 2023

We are very happy with their service and got everything we need so far. Skilled and accommodating customer service.

Store Using app Total reviews Average rating
NSP Nutrition Over 3 years 3 4.7
5 / 5 Share
March 14, 2023

We love the versatility of the app - easy to use and an inexpensive way to get B2B go. Also their support is great!

Store Using app Total reviews Average rating
Life of Colour About 2 years 10 5.0
5 / 5 Share
March 14, 2023

Wholesale Gorilla has been excellent for us so far and their customer support has been nothing but terrific. Due to a recent update with shopify, the auto send invoice has not been working for us but that has not been a big deal. I do wish there was more customization allowed but I know they are working hard on it and there is no other app that could do what we need Wholesale Gorilla to do.

Store Using app Total reviews Average rating
Define 7 months 10 4.9
1 / 5 Share
March 14, 2023

We wanted to love this app. There were issues with the app that we just couldn't get worked out. Maybe it wouldn't work with our theme? We had to uninstall it.

Store Using app Total reviews Average rating
Willow Hill Soap Company 2 months 1 1.0
Developer Reply

I'm sorry you weren't able to get things working properly on your store. Our app is designed to work with all Shopify themes, so please let our support team know if there is anything we can do to help. Thanks!

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