Wholesale Gorilla
A comprehensive suite of B2B solutions for your store.
Rating
4.8
feedback
292
chart
#1,354
All reviews
Review RSS Feed
Sept. 5, 2023
This app has been a game changer for us. It enables us to sell Direct to Consumer, Direct to Retailers, Direct to Distributors etc... all with one web-site and this simple and intuitive pricing app. We love it.
Thanks for the feedback! We're glad our app is your one-stop shop for wholesale needs. More cool features coming soon!
Sept. 4, 2023
Absolut not the best solution is you wish a professionel and smooth running BTB set-up for your Shopify platform. It's far to expensive compered to the quality of the app and the service received when problem occurs.
Aug. 31, 2023
Recommended by a developer. Working well... simple... love it! Seems to do everything we need and probably more
Welcome to Wholesale Gorilla and thank you for your kind review! We're just a chat away if you need any help with anything.
Aug. 25, 2023
This apps works as advertised and has truly excellent customer support. Two different representatives helped me on separate occasions promptly & successfully.
Thanks for the feedback! We're glad you found our support helpful. Happy to help further as needed.
Aug. 22, 2023
We love this app! Super easy to onboard new wholesale accounts and the customer support is always excellent! Highly recommend using this app for your wholesale needs!
Thank you for your review! We're always happy to help, and we now offer chat support too!
Aug. 16, 2023
I absolutely love this app. Its flexibility makes it fantastic to cater to your business needs. Everything I was trying to accomplish on my wholesale page was possible with Wholesale Gorilla. The support team and customer service is impeccable and they really strive to help you. I feel it is at the core of their business model. I have spoken to Clementine multiple times and she's not annoyed with me yet :) I am not very savvy with Shopify... I felt the set up was very easy and when I got stuck, help was very easy/quick to get. I think I waited 30 seconds or less each time. Thanks for all the help and support. I highly recommend this app! Melissa
Thanks for the feedback, Melissa! We're glad you're finding our app helpful and easy to use. Our support team is always happy to help, and we're excited to bring you even more great features soon.
March 13, 2025
The app is simple to use and their customer service is amazing. The app has allowed us to quickly and easily support our wholesale clients to the tune of over $750K.
Aug. 1, 2023
Easy to use, wholesale customers love it. Would be great to be able to see the wholesale sales separate to the online sales for reporting and KPIs.
July 31, 2023
This is the best B2B app I have found by far. They have a great process of setting it up on your theme template and the rest I was able to set up with ease. The only thing I have to do is set up tier pricing and it will be everything we wanted Customer service is amazing and will do whatever they can to help you out.
Thank you! We're always working to improve and have some exciting new features on our roadmap that we'll be releasing soon. Thank you for being a Wholesale Gorilla customer!
March 6, 2024
Ken Brummage of Gorilla Wholesale offered me amazong support and helped me understadning fully how the app works. I would defintely recommend a Calendy chat with Ken in your free trial if you are thinking of taking a Wholesale App, he takes a common sense approach to working things through and understands what would work best for me.
We're sorry you did not have a positive experience with the app. The communication delays are being addressed as we're rolling out chat support in the coming week as well as onboarding-specific support to assist new users on the app. We hope you will consider Wholesale Gorilla in the future. We're committed to providing our users with a positive experience, and we're confident that you'll be happy with the app once the communication delays are resolved.
July 10, 2023
amazing customer service. Great app as well. My customers can easily sign up and be classified as wholesale customers. Very easy to use interface
Store
JNI Wholesale Makeup & Cosmetics Distributors
Using app
8 months
Thanks! We're glad to hear that you're finding our app easy to use. We're particularly pleased that you've chosen to subscribe to our Pro plan, as this will give you access to even more features and benefits.
June 28, 2023
The wholesale gorilla app works great for our webshop with wholesale and retail customers. It makes it very easy to set different wholesale conditions, while using the same inventory and product information. Besides the support team is great and is also willing to implement small custom preferences. We are a fan!
Thank you for your review, especially for mentioning how easy our app is to use. We're glad you're enjoying it! We continue to add new features and functionality, and we're excited to share them with our customers in the near future. In the meantime, please let us know if we can help further.
June 20, 2023
This app is perfect for our wholesale needs. Ann is also a great customer support and very responsive.
Thank you for the 5-star review! We are glad to hear that you are enjoying the app and are excited to see it help your business grow. We look forward to continuing to work with you to help you achieve your business goals.
June 20, 2023
I've been using this app for almost a year and couldn't be happier. It was easy to set up, it works well for me and my customers, and customer support is always helpful and quick to respond.
Thank you for the feedback! We are thrilled that Wholesale Gorilla has been a valuable part of your business. We value your continued patronage and look forward to helping you continue to grow your business. Please do not hesitate to contact us if you have any questions or need assistance.
June 16, 2023
Excellent support. We have been using for a few years and have only had a couple of issues and they were both resolved quickly. The best wholesale solution I could find. Lots of options to fit multiple needs we have.
We're so happy to hear that you are enjoying Wholesale Gorilla, and really appreciate you taking the time to share this review with us and the community! We are pleased to hear that our support team was of help, and are committed to assisting further if ever needed. Wishing you all the best, The Wholesale Gorilla Support Team
June 12, 2023
I am extremely disappointed with Wholesale Gorilla as they made changes to the incorrect (and live) theme version of my website at approximately 3am on a Saturday of a long weekend. Wholesale Gorilla were advised of the theme name that needed to be updated however went outside their permission and scope. Even when advising them that they had updated the incorrect theme they failed to address this.
We apologize for the confusion with your theme update request. We have addressed the issue and have made changes to make sure this doesn't happen again. Thank you for your patience and understanding. We appreciate your being a customer since 2021. Please do not hesitate to contact us if you have any further questions or concerns.
June 1, 2023
Super great, clear, fast tech support. Great app and support. Gorilla people have never been less than wonderful.
May 19, 2023
Friendly and helpful support. They just carried out 2 new installations for us and a tune up of one of our existing installs we have had running sucessfully for the past couple of years. All updates ready by the time I arrived next morning. Would definitely recommend them.
May 18, 2023
Go above and beyond to fix any issues. Great app that we don't have to look at often it just works in the background exactly as needed
May 4, 2023
This does not work the way it claims. Then when I uninstalled the app it will not allow me to delete all these extra unneeded pages that the app created. This is not a good practice.
I'm sorry for any confusion around the uninstall process. Our support team reached out to see if you need any help removing these pages. Please let us know if we can help in any way.