Winback: SMS Marketing

Thank you so much for your review! There are plenty of other good SMS apps out there as you've seen. I think what really sets us apart is our abandoned browser feature which no one else has. Capturing abandoned browsers (people who never added-to-cart) make up 38% of the sales that SMS has made for you! As a thank-you for posting a review, I'm happy to give you a custom phone number for your abandoned browser messages. Let me know what area code you'd like and I'll try to procure it :)

Thank you Steve. I'm glad we can provide quick time-to-value for you during the free trial, and I can tell SMS is going to be huge for your already successful business!

Thanks for your kind review!

Thanks for your review. I looked at your stats and looks like the app increased your sales by 25% over the past 30 days! I like how you're using every one of our features (abandoned carts, abandoned browsers, winback, campaigns), and that each of them is making sales! From one small business owner to another, thank you. I'm glad we can partner to make a positive impact on each other's businesses during these uncertain times :)

So glad to see you getting hundreds of sales through the app! And you're accomplishing this without even using the Abandoned Browser feature. Feel free to try it. A mobile popup gets triggered after 10 seconds of looking at a product. With 2 taps, the shopper can get a discount code texted to them to buy the product they’re browsing. And if they don't buy, your abandoned cart sequence kicks in. You should get another instant boost by turning this on :)

Thanks for your kind review! I hope you don't mind me sharing that the app has generated 300+ sales for you already from both abandoned cart recoveries and post-purchase winback messages! Would love to see you send a campaign to a segment like customers. You can use one of our prebuilt segments like customers who bought without using a discount code. Happy to walk you through it over a zoom call sometime if you'd like

Thank you for your kind review! You have some interesting segments that you can send campaigns to (ex customers who spent between $100 and $500 with you). I put 100 message credits in your account to help you get started with campaigns if you'd like. Or you can just use them towards the automated abandoned cart and winback messages which are both converting very well for you currently! :)

Thanks for your review! shopgabriel.com is getting a 50X ROI from the app from just those 2 features you mentioned. Happy to hop on a zoom call if you ever have any questions or feedback. I noticed you haven't turned the mobile popup up to recover browser abandonment, so I just added 100 SMS credits for you to get started with that :)

We really appreciate your review because of the fact that you came back to us after using SMSBump (which is a great product too). We pride ourselves on our support and being quick to implement feedback. But also on the fact that we make our tools super-easy to use. Thanks for all your feedback in helping us to improve our post-purchase flow. Other merchants are seeing extraordinary results with this as well!

Thanks for your review. The app made 5.7% more sales for you last month, and just through abandoned cart messages! Hope you'll give our winback feature a try some time to follow up with any of your customers who purchased. You can easily set up a 3-message winback sequence just like you did with abandoned carts.

Thank you Kamran. I'm glad SMS is producing sales for you immediately. Happy to get on a zoom call when you're ready to send out campaigns :)

Thank you so much Danette :) We really pride ourselves on building simple tools that generate revenue behind the scenes. Happy to see SMS doing so well for you. Feel free to get in touch if you want to start sending out campaigns. You have a lot of subscribers and I'm very confident SMS campaigns will make lots of sales for you! Happy to give you some free credits too when you start :)

Thanks Freddy! Happy we can deliver for you :) Let me know if you want to try sending a campaign out to your subscribers. Happy to walk you through it and even give you some free credits to get started!

Thank you Chris, and glad we were able to save you some money. I believe we had a zoom call with you a few months ago. Happy to hop on another one anytime!

Thanks Adrienne! Your ROI is so good, I hope you don't mind me sharing that you're getting more than a 100X return on what you're spending on Winback!

Thanks for your review Remco. We actually do have the ability to pre-buy credits in bulk. I'll get in touch with you about that. I didn't realize that is something you're interested in. Yes for certain EU countries, the SMS rates are expensive. This is because European carriers charge significantly higher rates per SMS/MMS than US or Canada. The good news is that you can filter out which countries to send to so that you can watch your costs :)

Thank you for your review Sulani. Glad to see the app soundly beat the 'guarantee' we discussed during your free trial :) Yes SMS is more expensive than email. But the ROI is greater. Just looking at the revenue generated vs what you're paying, looks like an 82X ROI just for abandoned cart messages! Happy to get you started on campaigns too if you'd like. Feel free to reach out if you'd like to hop on a zoom call to set up a segment together

Hi Toby Britton, Thank you for finding this payment flaw (I mean it). We implemented usage-based billing for the campaigns now. The reason I removed you is because you were sending tens of thousands of of messages without paying for the app. We had no choice. Now that the payment loophole you exploited is closed, you're welcome to reinstall the app and pay $0.03/message to send your campaigns I emailed you at [email protected]. Hope you'll respond...

Great to see the sales coming in on autopilot for you! We took a look at the messages you're sending out and recommending keeping them short. Since your shoppers are in BE, texts can get very expensive.