Winback: SMS Marketing
Drive More Revenue with SMS Marketing - Get High ROI...
Rating
3.5
feedback
47
chart
#16,879
All reviews
March 29, 2020
This is a great app, it is super easy to use and I had an instant increase in sales as a result!! I would highly recommend.
So glad to see you getting hundreds of sales through the app! And you're accomplishing this without even using the Abandoned Browser feature. Feel free to try it. A mobile popup gets triggered after 10 seconds of looking at a product. With 2 taps, the shopper can get a discount code texted to them to buy the product they’re browsing. And if they don't buy, your abandoned cart sequence kicks in. You should get another instant boost by turning this on :)
March 24, 2020
At first, I used this app just to target customers who abandoned their checkout, and it worked perfectly. After that Joe contacted me and informed me about the campaign option. I launched two campaigns until now and the results are mind-blowing. I definitely recommend Winback as it helped us a lot in recovering abandoned checkouts and maintaining a great customer relationship with our customers.
Thanks for your review. Happy to see the app is crushing it for you! I crunched some numbers, and looks like it's responsible for 8.5% of your overall sales. That's great! And I think we can get you up to a full 10% lift in sales if you turn on the winback feature as well. This will send a sequence of messages to customers who purchased. And just like abandoned carts, it will stop if the customer comes back to buy again. You can set it to trigger on order date or fulfillment date. Let me know if you want me to turn it on for you?
March 17, 2020
This is the second app I have used from Joe and it doesn't disappoint. The headaches of abandoned carts are in the past!! Super customizable, sends photos of items left behind and everything. This app has been a life saver and I'm so glad I decided to install it. Get to installing y'all!
Thanks for your kind review! I hope you don't mind me sharing that the app has generated 300+ sales for you already from both abandoned cart recoveries and post-purchase winback messages! Would love to see you send a campaign to a segment like customers. You can use one of our prebuilt segments like customers who bought without using a discount code. Happy to walk you through it over a zoom call sometime if you'd like
March 15, 2020
I love this app! Have made quite a few sales from it already and love that you can receive responses from customers and respond to them. Amazing customer service also!
Thank you for your kind review! You have some interesting segments that you can send campaigns to (ex customers who spent between $100 and $500 with you). I put 100 message credits in your account to help you get started with campaigns if you'd like. Or you can just use them towards the automated abandoned cart and winback messages which are both converting very well for you currently! :)
Feb. 18, 2020
Wauuu... this App is a MUST! Awesome and ROI is more then 20x when you are using all provided features!
Thanks so much Gasper. I just checked your account and saw that you're not sending a 2nd or 3rd winback message. These are very effective in driving repeat purchases, and they will only be sent if the customer doesn't come back to buy in 90 days (or however long you set it for) I gave you 100 extra message credits so you can try this out :) I'm positive your ROI will be much higher than 20X if you do!
Jan. 10, 2020
Super easy to use and the customer service is probably the best of any app/plugin that we use on our site!
Thank you Chris, and glad we were able to save you some money. I believe we had a zoom call with you a few months ago. Happy to hop on another one anytime!
Jan. 8, 2020
Been using this app for a few days and my results have been GREAT! App installed and was up and running within a couple minutes. Joe is always super helpful. Customers actually see texts as opposed to emails getting lost in their spam folder.
Thanks Adrienne! Your ROI is so good, I hope you don't mind me sharing that you're getting more than a 100X return on what you're spending on Winback!