Winback: SMS Marketing

Thank you so much for your review! There are plenty of other good SMS apps out there as you've seen. I think what really sets us apart is our abandoned browser feature which no one else has. Capturing abandoned browsers (people who never added-to-cart) make up 38% of the sales that SMS has made for you! As a thank-you for posting a review, I'm happy to give you a custom phone number for your abandoned browser messages. Let me know what area code you'd like and I'll try to procure it :)

So glad to see you getting hundreds of sales through the app! And you're accomplishing this without even using the Abandoned Browser feature. Feel free to try it. A mobile popup gets triggered after 10 seconds of looking at a product. With 2 taps, the shopper can get a discount code texted to them to buy the product they’re browsing. And if they don't buy, your abandoned cart sequence kicks in. You should get another instant boost by turning this on :)

Thanks for your review. Happy to see the app is crushing it for you! I crunched some numbers, and looks like it's responsible for 8.5% of your overall sales. That's great! And I think we can get you up to a full 10% lift in sales if you turn on the winback feature as well. This will send a sequence of messages to customers who purchased. And just like abandoned carts, it will stop if the customer comes back to buy again. You can set it to trigger on order date or fulfillment date. Let me know if you want me to turn it on for you?

Thanks for your kind review! I hope you don't mind me sharing that the app has generated 300+ sales for you already from both abandoned cart recoveries and post-purchase winback messages! Would love to see you send a campaign to a segment like customers. You can use one of our prebuilt segments like customers who bought without using a discount code. Happy to walk you through it over a zoom call sometime if you'd like

Thank you for your kind review! You have some interesting segments that you can send campaigns to (ex customers who spent between $100 and $500 with you). I put 100 message credits in your account to help you get started with campaigns if you'd like. Or you can just use them towards the automated abandoned cart and winback messages which are both converting very well for you currently! :)

Thanks so much Gasper. I just checked your account and saw that you're not sending a 2nd or 3rd winback message. These are very effective in driving repeat purchases, and they will only be sent if the customer doesn't come back to buy in 90 days (or however long you set it for) I gave you 100 extra message credits so you can try this out :) I'm positive your ROI will be much higher than 20X if you do!

Thank you Chris, and glad we were able to save you some money. I believe we had a zoom call with you a few months ago. Happy to hop on another one anytime!

Thanks Adrienne! Your ROI is so good, I hope you don't mind me sharing that you're getting more than a 100X return on what you're spending on Winback!