Wizybot ‑ AI Chatbot
Customer Support AI for ecommerce
Rating
4.9
feedback
92
chart
#1,125
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May 16, 2024
Instalamos la aplicación en nuestra Tienda y nos encantó el flujo que tiene, es muy fácil de usar, se puede personalizar sin problemas y sobre todo tenemos un servicio al cliente muy personal que está al pendiente de las respuestas y / o implementaciones que necesitamos, empecé con el plan básico pero al mes lo subimos porque definitivamente lo vale y necesitábamos cubrir más respuestas, nos ha disminuido el trabajo de servicio que tenemos en Whatsapp.
May 15, 2024
Wizybot has revolutionized customer service for Bikehouse, providing round-the-clock attention to clients every day in a seamless and market-conscious manner within the bicycle industry. Its implementation has generated highly positive feedback from users visiting the virtual store, ensuring a smooth and satisfying experience. Additionally, Wizybot has facilitated continuous learning for both the company and its customers, fostering an environment of ongoing improvement and innovation.
May 10, 2024
Excelente aplicacion, de bot no tiene nada, responde tan natural que lo calificaria como un humano inteligente y con criterio, tan util es que nosotros mismos aveces lo utilizamos para saber si vendemos cierto tipo de productos ya que nuestro catalogo es demasiado grande y perdemos la pista de todos los productos.
May 10, 2024
As the website for Colombia's first and leading international marathon, we needed something FAST, both to deploy and manage, and that's what we got with Wizybot! We got it up and "running" ;) in a few minutes with their wonderful and thoughtful assistance and it's been 3 months where we have boosted our peace of mind -and also of our runners-. We were able to reply to a high volume of requests due to the closing of the registration period and that alone was a game changer for us. We had tried other apps but not a single one felt as polished and flawless as Wizybot. It's complete game changer. And a wonderful team.
May 10, 2024
It has been a smooth experience and so far the support team has been proactive and fast at helping us shape our AI chatbot. Kudos to the team at Wizybot for crafting a well designed app! Highly recommended if you want a virtual team of service representatives tailored for your brand.
May 10, 2024
One of Wizybot's standout features is its ability to understand and respond to customer inquiries quickly and accurately. Thanks to its advanced artificial intelligence, Wizybot can handle a wide range of questions and requests, from product inquiries to shipping issues, providing personalized and relevant responses in real-time. In addition to its customer interaction capabilities, Wizybot offers powerful analytics and recommendation tools. Using machine learning algorithms, Wizybot analyzes customer behavior and suggests strategies to increase sales, such as personalized offers and product recommendations based on each user's purchase history.
April 20, 2024
Es el chat que necesitas, cayeron como del cielo, me cubrio una vacante, las respuestas parecen humanas, muy interactivo, de facil aprendizaje. El equipo de soporte es muy eficiente. TOTALMENTE RECOMENDABLE.
April 17, 2024
La posibilidad de personalizar su comunicación, su fácil configuración en una plataforma amigable y la autonomía con la que cuenta logra ser una excelente solución a una atención más rápida y 24/7. Muy buena aplicación, estamos satisfechos con su desempeño y resultados
April 12, 2024
Your chat box currently lacks both a close and minimize option. The only way for our customers to close it is by reloading the website or leaving, which defeats its purpose. This becomes particularly problematic on mobile devices, where it takes up the entire screen, preventing customers from shopping on our website, especially if they can't close your chat app widget. While I appreciate the concept, it's evident that it's not yet ready for deployment on any site if users can't easily close the chat box to continue shopping. I'm uninstalling your app due to this inconvenience. Please notify us when you've fixed this issue, and we'll reconsider using your app again.
We are trying our best to make the best product as possible and unfortunately something happened specifically on your site. We really appreciate your feedback because it help us to keep improving. Is it possible that you can show us how it looked on your site. That way we can address the issue right away. We compromise ourselves to fix this issue as soon as possible. We also reached out to you directly through email.
April 11, 2024
Wizibot has transformed our customer support game! This Shopify app, fuelled by ChatGPT, is an absolute game-changer. The automation of chats and customer communication is seamless and incredibly efficient. The support from the Wizibot team is top-notch, showcasing world-class professionalism and friendliness. Our communication with customers has reached new heights of excellence, thanks to Wizibot. We couldn't be happier with the app and the exceptional support we've received. Without hesitation, we highly recommend Wizibot to anyone looking to elevate their customer support experience.
April 3, 2024
Wizybot it's the perfect solution for customer service, addressing all inquiries, notifying customers about their orders, and comprehending product information seamlessly. Moreover, it operates 24/7, promptly responding to any customer concerns. The Wizibot team is always attentive to any queries one might have.
March 21, 2024
De las mejores aplicaciones que hemos utilizado. Desde que la implementamos nuestro servicio al cliente es mucho mejor, nos da la oportunidad de atender a nuestros clientes las 24 horas del día y si el cliente necesita algo la app nos avisa. El chat aprende de manera muy rápida y es muy sencillo darle instrucciones y que actúe como más beneficie a tu tienda. Súper recomendada! Además el plan gratis te permite ver resultados antes de suscribirte!
March 13, 2024
We recently added Wizybot to our Shopify store and it has been a game changer. It responses quickly and efficiently. It offers suggestions to upsell and has increased sales. It is truly an answered prayer. Their customer support team responded very quickly. They are truly amazing. I highly recommend using Wizybot to enhance customer support and satisfaction!
March 9, 2024
Super fácil de instalar, en 45 minutos ya estaba atendiendo nuestros clientes, el soporte es muy buen de parte del equipo de Wizybot, nuestros clientes no se dan cuenta que los atiende un BOT con IA, super recomendada!
March 7, 2024
This tool is really amazing! It's like having a smart friend for my online store. It listens to what customers ask and suggests great things, which makes shopping on my site even better. It's a big helper.
March 6, 2024
It is an app more than amazing. REALLY: in few seconds (basically no need to provide instruction/ no need to update information because it is able to get information from all the text in the website) the app is able to work correctly and with effectiveness. It is fun to see some customer try to flirt with the AI in the chat Five star because it is not possible to provide 1000 stars
March 6, 2024
Wizibot is a remarkable chat AI that offers an exceptional conversational experience. With its ability to understand context and respond naturally, Wizibot simplifies online interactions. Its user-friendly interface and efficient technical support make it an indispensable virtual companion for all your online conversations
March 6, 2024
I love the app, it has helped us a lot with our customer support and also i getting sales for our store, i recomend everyone to start using it, you wont regret it, this app pays itself.
March 4, 2024
Excelente aplicación, responde a tiempo y muy claro, aprende facilmente muy recomendado