XERO SYNC by BOLD

April 12, 2018

Great App, makes balancing a lot easier with xero

April 10, 2018

NEVER AGAIN! This software does not do what they say it will do. You can not use it to write Purchase Orders and track inventory because it doesn’t work with Shopify. They refuse to help you until you have connected your bank account to the software and become a paying memeber. Then once you do that they tell you it shouldn’t be used to track the inventory. You can only use Shopify OR Xero which means you could oversell in Shopify if you choose Xero to track your inventory. This makes handling a large inventory impossible. ADDITIONALLY we tried to cancel this subscription for at least 3 months. They told us we needed to do X. We did. Then we would get billed again next month. They told us we needed to do Y. We did. We still got billed. So now they conned well over $100 from us for software we never used. DO NOT USE XERO!!!

April 6, 2018

Struggling with this app & the data it sends to Xero. All orders are sent as a whole order which works well BUT if a customer has split a payment, Xero does not identify this, so when reconciling your bank feed, it is a headache. Likewise with payments off lay-by's, there is no line item that comes across for every time a customer makes a payment, so when you cannot reconcile that days takings, you need to scroll through the orders for where & how much the payment was, and split each payment on the invoice against each date so you can reconcile.

April 1, 2018

I choose to use Xero because it was meant to work with Shopify, but what I found was that it did not load all of the sales and it was meant to continue to refresh and upload any sales every night at midnight, however it did not do this either. I did not find it easy to work with and for all the hype that I had heard about it, there was no support and only short little uninforming videos that didn't show you anything of use for beginners. If felt like 80% of the videos out there just told you how great the program was, well for me it was the biggest waste of $300 that as a small business I won't ever get back again. There was more than this that I found wrong with working with this program, but I have better things to do than continue this rating, like finding the time to catch up on the last 6 months of accounting.

March 30, 2018

Great app! Eliminates a spreadsheet for me - thanks. It would be nice if there was a bit more of a log of all the entries created in Xero (especially for new users; I had to hunt around a bit to find out what the app had done. It did do everything just fine). My spreadsheet did calculate the PayPal fees too (but it was not always correct!). Shopify fees too don't come across automatically. Turning on the email notification means I had to build an email rule to ignore the 'successes' (especially if no sales), but I couldn't find a way to only get notification of failures, which would be nice. This app certainly saves time..

March 28, 2018

Great extension, works seamlessly and creates nice clean entries into Xero. Thanks for making life easier!

March 18, 2018

Worked just fine during our Xero trial, so we upgraded to a paid account. I will update once we get more orders.

March 17, 2018

Very Useless app. Orders are exported as paid, and there is no way to reconcile actual bank deposits than constantly removing & redo the fake payments created when exporting data. Merchant fees are exported as a spend money and even if the account chosen should be GST on purchase, it is exported as BAS excluded. They tell you payments can be reconciled against a clearing account, but they can only create a duplicate of receive money transaction instead of a spend money transaction that will balance the clearing account to 0.

March 13, 2018

This is the kind of app I was looking for my online shopify store furniturestop.co.uk. This app proved to be very useful especially for simplifying the process of accounting.

Jan. 31, 2019

App does its job most of the time, but is buggy, disconnects randomly, makes your accounting cumbersome, and keeps introducing new limitations. The latest price plan change is a joke, as functionality does not justify paying that much money - we will be looking for a better offering.

March 5, 2018

I've been looking for a Xero integration app for a long time. There was almost a lot to like about this one but it's not quite there. They don't tell you how the integration works and what fields are used. I also don't like that your only options are to call every customer Shopify (no customer details are transferred), or it creates a new customer every upload even if they are in the system. I don't like how it creates a new inventory line if the SKU isn't linked; there should be more options around how and what information is integrated. Nice try, but more work needed to be a functioning app.

Feb. 19, 2018

Only 2 things needed to make this the perfect app ever. Please allow me to split payment options because at the moment if I have 10 orders paid with in cash and 10 paid with card, they all all just be marked paid to a bank. I would rather have that split into 2 different payment ways (just like PayPal and Bank are split) Other thing is, the automatic API setting with xero is so broke - my orders just disappear and don't sync properly. Which will be problematic when a company has lots of orders

Feb. 19, 2018

Works as described. Quick easy integration with Xero. Has not played up since I installed it two months ago. All good so far!

Feb. 9, 2018

I have been waiting for an app for Xero that works. When I first had my site built, the reviews were so bad and I wasn't going to risk it. I have been patiently waiting for this app to be taken over by a good developer and was pleased when it was Bold as they are so good. It is seamless and gives us some hours back.Customer service is fast and helpful. Definitely get this app if you use Xero.

Feb. 7, 2018

Distinction has to be made between this integration which is being managed and developed by BoldCommerce, and the platform Xero.com I posted a bad review originally because support from Xero.com was non-existant, and I need a solid accounting backend asap. However, Paul from BoldCommerce immediately got in touch with me, and gave me a call to help me with the integration - he was super friendly and helpful and he and the team from BoldCommerce deserve praise. For this reason, I give this integration/app 5 stars. I hope Xero.com support will pick up their act to not disappoint the team from Bold...

Jan. 25, 2018

At first I thought this was no good...kept deleting the app because I was worried. I think many of my issues were more operator error. Once I persevered and continued to test, the app works fine for me. The only thing I would suggest is make sure your item codes and skus are identical in Xero and Shopify if your tracking skus. Also, i wish there was a better way to allocate cash rather than manually allocating. Maybe there is, but I have not figured it out yet.

Jan. 15, 2018

Pretty simple setup, does what it says, nice integration for the basics. Great app. Thanks guys!

Jan. 11, 2018

so far, so good. thanks for the great free app!

Jan. 5, 2018

I would happily recommend the Bold app as it provides an excellent integration between Shopify and Xero. The Support offered by Paul at Bold has also bee excellent, all my questions answered straight away.

Dec. 18, 2017

I would recommend this app as the app developer Bold Commerce is always on hand to help with any queries. I have been in touch with Paul @ Bold since we started using Shopify and he has helped walk us through each of the issues we've encountered. Most of the issues have been solved and any that haven't we have been told will be investigated during a planned update during Q1 of 2018