XERO Order & Inventory Sync

We experienced an issue with Xero's integration with Shopify. Paul of Bold Commerce Support was very patient and persistent in making sure we get to resolve the issue through and through. We are also very satisfied with the speed of response by customer support.

Very basic app that doesn't even allow you to assign channels. No way for me to segment my statements and isolate shopify sales from my other sales channels.

Support on this Free App has been very speedy and efficient. Normally an error in a Tax setting that I did, but they have spotted and advised correction speedily. Works well for me, Bank reconciliation is straightforward enough- just takes a few minutes to associate each days sales with the Bulk payments and the Fees in the Card fee account.

Sadly since BOLD taking over the app, bugs have presented themselves and are not being fixed, rendering the product completely useless... Seems the app is getting worse...

I already wrote a 1 star review but now I am updating it to continue alerting new users what they are getting into. Not only are we having to pay $60 a month now for these services... But the customer service is HORRIBLE and takes over a week to get ANY assistance (I am still waiting). Meanwhile, I am still waiting for someone to resolve the issues with invoices not being transferred into Xero from Shopify. And my financials are at a standstill because of this. I am going to be looking into changing to another provider ASAP because this is just dumb. And I've been with Xero for 5 years!

Have struggled with the Shopify/Xero interface over the last 6 months but things are definitely getting better now Bold has taken over eg refund info is now appearing in the right place. I have had very good support with a recent problem. I can't say that everything is perfect yet, but it is much more workable and heading in the right direction. Melanie - UK

As someone with no previous accounting experience, I have found Xero to be perfect for my new small business needs. The system is very easy to use and the support has been fantastic. Links easily with my Shopify store and there are helpful tutorials if you get stuck.