Yanet Returns & Exchanges
Automate returns & exchanges, manage refund and return labels
Rating
4.9
feedback
295
chart
#47
All reviews
Review RSS Feed
March 5, 2026
Yanet Returns & Exchanges has been a reliable solution for managing customer returns and exchanges. The feature set is robust, the setup is straightforward, and it significantly improves the customer experience while keeping the back office organized. Support has been excellent—Liam has been particularly responsive and solution-oriented. Highly recommended.
Feb. 26, 2026
I needed help with removing the "powdered by" on my return page and it was such a seamless process. It was done efficiently and effectively.
Feb. 18, 2026
The application is very good and easy to use. The support team is responsive, helpful, and professional. Overall, a great experience.
Feb. 16, 2026
Todo perfecto, una pequena duda en la configuración quedó resuelta al momento. Gracias! (atendido por Liam)
Feb. 11, 2026
Jan. 29, 2026
Alex the men is helping me a lot with a adding a specific function to the app, really helpful!
Jan. 22, 2026
The app is excellent, as it helps both new and well established businesses manage their returns and replacements efficiently. The support team is very helpful special thanks to Alex for their kind and attentive service.
Jan. 21, 2026
A great app to manage returns easily. Alex helped me setting up this. Happy to have this app.
Jan. 15, 2026
The customer service (Alex) responded very quickly to my issue. He was very helpful and helped me out very fast with my query.
Jan. 8, 2026
Have been using Yanet Returns for about 4 months now and it makes our life so much easier to track returns/exchanges. App is easy to us and their chat help desk (esp Alex) is always attentive and happy to assist with any requests we have.
Jan. 8, 2026
The customer service (Alex) responded very quickly, I’ve never experienced this before with Shopify apps. He was very clear and helped me well with my question. This app is definitely recommended!
Jan. 7, 2026
I was struggling with flow to understand. I got clear and satisfied response from live support where Alex explained in details. Thank you s much for the help.