Yanet Returns & Exchanges
Automate returns & exchanges, manage refund and return labels
Rating
4.9
feedback
289
chart
#78
All reviews
Jan. 8, 2026
Have been using Yanet Returns for about 4 months now and it makes our life so much easier to track returns/exchanges. App is easy to us and their chat help desk (esp Alex) is always attentive and happy to assist with any requests we have.
Jan. 8, 2026
The customer service (Alex) responded very quickly, I’ve never experienced this before with Shopify apps. He was very clear and helped me well with my question. This app is definitely recommended!
Jan. 7, 2026
I was struggling with flow to understand. I got clear and satisfied response from live support where Alex explained in details. Thank you s much for the help.
Dec. 30, 2025
Great customer service from Alex! They were very helpful, polite, and quick to respond to all my questions. Everything was handled smoothly and professionally, making the whole experience stress-free. Really appreciate the support — highly recommended!
Dec. 30, 2025
Olá, eu estou aqui de volta é pelo mega atendimento do Sr. Alex, super competente. Bom, eu baixei o aplicatico e no início achei díficil a configuração. E prontamente e com muita rapidez o Alex me ajudou com todas as configurações. Um aplicativo completo, e de super fácil manuseio depois que você pega as instruções e orientações do Alex. Mais uma vez muito satisfeito com os aplicativos da Yanet, e com o atendimento mega profissional do Alex. Obrigado meu amigo!
Dec. 21, 2025
Awesome App. Exactly what I was looking for and it's free. Great support from Alex from DEV team. Thank you.
Dec. 14, 2025
So responsive and helpful! Connected with one of team member, Alex and he's very helpful and humble.
March 19, 2026
Una app increible! La verdad la recomiendo, tienen muy buen soporte al cliente. Es ampliamente moldeable a uno. Gracias por existir Yanet
Dec. 9, 2025
The app is easy to set up, and Liam provides excellent customer support and service!
Nov. 25, 2025
makes the returns and exchange process really easy, very good customer support as well
Nov. 24, 2025
Excellent service and very helpful customer support team, thanks for Tracy
Nov. 21, 2025
My experience with Yanet was smooth and quick. Tracy assisted me and she was extremely helpful and patient. Really appreciate her support!
Nov. 20, 2025
i just need refund for my costumers, and no complex shipping things, nice interface, easy to set up, and what we all love the most, good service, thanks Alex for the help on the set up
Nov. 20, 2025
Alex is great! every little issue i have he's able to assist right away and in no time! really appreciate the support, super happy with my experience with YANET over all