Yanet: Returns and Exchanges

Aug. 22, 2024

Ich nutze Yanet: Returns and Exchanges in meinem Shop, und ich könnte nicht zufriedener sein. Die App macht das Einreichen und Verwalten von Rückgabe- und Umtauschanfragen unglaublich einfach. Besonders gefällt mir die klare Struktur in den verschiedenen Schritten, die den gesamten Prozess für uns und unsere Kunden transparent und nachvollziehbar macht. Dank Yanet haben wir jetzt endlich ein professionelles Rückgabeportal, das unsere Kunden genauso schätzen wie wir. Absolute Empfehlung!

Aug. 14, 2024

That's app is amazing, customer support so kind and fast for help.

July 24, 2024

Hands down, Yanet's return portal app is the best in the business! Tracy and Alex provided exceptional support every step of the way, making the setup seamless and addressing all my queries promptly. They truly went above and beyond to ensure everything was tailored to my needs. What impressed me most is the app's flexibility. It allows almost every modification imaginable, giving me complete control over the return process. It's even more customizable than some paid apps I've tried before. If you're looking for a reliable and versatile return solution, Yanet is the way to go. Give it some time to explore its full potential—you won't regret it!

July 22, 2024

It is easy to set up and use. I like the flow of it. I give it four stars because I can not seem to remove the return to store option. I do not have a physical store and there is no point for me to have that option on there. Also, I wish there was a way to get a return label configured into the app. I have to create a separate return in Shopify to generate the label. It would also be great if an invoice can be created for them to pay for the difference on an exchange in the return portal. I do not know if I do not have something set up or not to do this. However, it would be wonderful to have these steps.

July 15, 2024

It was a best Return and exchange app, and customer service is also amazing , And it also have free with advanced features

July 9, 2024

It's easy to manage return/exchange process. Amazing APP.

July 8, 2024

best return app have been using them for at least a month and they are awesome .there support team is there for you whenever you need them . 5 star .

June 26, 2024

Their product and customer service are excellent, They even help you with technical support if you need any help in-store. I would strongly recommend to startups and online owners to try this and you will stick to this app :)

June 20, 2024

I was completely impressed with their professionalism and customer service. I have no words to describe this incredible applications. The surprising part is it has all the premium features for free! Thank you so much for serving the community.

June 19, 2024

Esta APP es maravillosa !!, es muy intuitiva y fácil de configurar. Permite al cliente subir una foto del producto, personalizar las razones de la devolución, obteniendo un feedback interesante para nosotros, etc. Además, Tracy de atención al cliente responde muy rápido y son muy amables. Gracias, muy agradecido.

June 18, 2024

It's amazing app, easy to manage return/exchange requests.

June 10, 2024

May 29, 2024

April 12, 2024

Good experience so far.

March 22, 2024

March 13, 2024

heaven for new start ups

Jan. 16, 2024

very usefull and easy to use

Jan. 4, 2024

Its good

Oct. 18, 2023

Works as expected which for a free app is a WOW! Factor. However, for whatever reason, the app doesn't allow multiple items to be 'Returned'. Admin has to select each item individually in an order and create multiple returns (e.g. if 4 line items are present, each will have it's own return) which is very surprising. Would have given it 5 stars if not for this little detail missing. TLDR: Cannot process return in a single ID, if there are more than 1 line items in an order.

Oct. 10, 2023

WOW WOW WOW This is the best app we have installed on our store to date. I was searching for an app to streamline our returns and exchange procedures as this is very time-consuming with customer interaction, we now guide them to use the portal provided by this app and the features and functionality are amazing and can be totally customized to suit your needs. There are options to add images and descriptions for warranty claims and the design and feel is so user friendly for both customer and admin experience. I have to especially thank Tracey from support as she was very patient with my specific requirements and helped guide me through the initial process which is now up and running and will benefit our store a lot. On. As an early bird, this app is currently still free so catch it while you can you won't be disappointed. Xin Cam On