Yanet Returns & Exchanges

Oct. 24, 2025

Based on the initial setup and customisation process I have been very happy with Yanet: Returns app. As a basic solution. The support team has been very responsive and helpful each step of the way so far. But as I got deep into this I discovered the solution is not suitable for mid-size companies that use a 3PL logistics or warehousing provider as well as Shopify

Oct. 16, 2025

They have a great customer support team. My issue was resolved instantly by Alex

Oct. 15, 2025

I had an issue with the return form, and the Yanet team — especially Alex — was amazing! He responded quickly, was very kind and professional, clearly explained everything, and guided me step by step until everything worked perfectly. You can really tell this company cares about its customers and provides real, human support — not just automated replies. I highly recommend the Yanet app and their services! Thank you, Alex, for your dedication and excellent attitude!

Oct. 13, 2025

Great, they respond quickly, and Tracy assists with various features. THANK YOU

Oct. 7, 2025

Hidden gem of an app that is a must have for all D2C brands in India and worldwide!

Oct. 6, 2025

Instalé el app, ya que necesito proveer el servicio de cambio/devolución. El app indicaba en ciertas partes que si se interesaba tener esa función les escribiera. Yo escribí y me atendió Anita originalmente. Hice varias preguntas y desbloquearon esas funciones para que pueda acceder a utilizarlas. Durante la conversación, continué hablando con Alex. Apenas estoy comenzando a explorar la aplicación para ver como funciona y poder ofrecer este servicio. No conozco todavía como funciona, ya que estoy comenzando a explorarla. Sí puedo decir que responden rápido y me han dado seguimiento para saber si necesito algo más. Luego estaré publicando actualización. Gracias

Oct. 6, 2025

Great app Must try for small and big businesses

Oct. 4, 2025

Fantastic app and even better support. Alex from Yanet was incredibly helpful and got us set up fast. Generous free features and a smooth experience—highly recommend.

Oct. 3, 2025

Tracy bize çok yardımcı oldu ve uygulamayı kurduk. Çok teşekkürler

Oct. 3, 2025

Quick and easy communication

Oct. 3, 2025

Works perfectly, support also very friendly, helped me really well and fast. Thank you!

Oct. 3, 2025

The app really works well

Oct. 2, 2025

I've been a user of the app for 1+ year, very user friendly and helpful extraordinary support from Alex and the team, thank u so much for your efforts

Oct. 1, 2025

Great support from Alex. I recommend yanet for their great customer support team

Sept. 29, 2025

Thanks to Anita and the Yanet team. I appreciated the prompt responses and helpful support, and the app works well too.

Sept. 26, 2025

Quick and easy customer service, Tracy was responsive and was able to help out as needed. The app is great too, a lot of functionality for being free. Definitely worth it!

Sept. 25, 2025

Thanks to Alex and the Yanet team. I appreciated the prompt responses and helpful support, and the app works well too.

Sept. 25, 2025

Sept. 22, 2025

Thank you to Alex for helping me with something. I was satisfied with how fast he was to respond.

Sept. 18, 2025

Great app and great support by Alex and Tracy!