Yanet Returns & Exchanges
Automate returns & exchanges, manage refund and return labels
Rating
4.9
feedback
270
chart
#41
All reviews
Review RSS Feed
Dec. 5, 2024
Dec. 2, 2024
Great app, The support team deserves a shoutout too—they are so helpful and responsive. I had a request and they got back to me super quickly with clear instructions.
Nov. 27, 2024
Eine wirklich gute App und ein toller Support . Das einzige was noch fehlt ist eine komplette Übersetzung für Kunden aus Deutschland . Teilweise kann man dass ganze selber übersetzen , der support konnte mir da gut helfen. Preis / Leistung ist top Ich hoffe , dass die App gut an Kunden gewinnt , aber die aktuellen Bestandskunden wenn die App mal kostenpflichtig wird wirklich einen guten Preisnachlass bekommen. Mit freundlichen Grüßen
Store
Mein Shop
Using app
24 days
Nov. 27, 2024
Simple and easy to setup app. The support team has been very prompt in getting things done. Couldn't ask for more.
Nov. 26, 2024
Great app to integrate with your store to manage return and exchange easily.
Oct. 25, 2024
Great help by alex, this app is actually a lifesaver! And lastly it is pretty important to have such apps that actually helps its users!
Sept. 26, 2024
associate went above and beyond to assist me as a beginner from start to finish! Outstanding customer service. 10/10 would recommend.
Sept. 20, 2024
I am so glad that i found this app and Alex to help me seamlessly set it up. Kudos to the team for making the app as easy.
Sept. 9, 2024
Their customer service is top notch, and also the product is up to the mark, I really recommend businesses to use this.
Aug. 22, 2024
Ich nutze Yanet: Returns and Exchanges in meinem Shop, und ich könnte nicht zufriedener sein. Die App macht das Einreichen und Verwalten von Rückgabe- und Umtauschanfragen unglaublich einfach. Besonders gefällt mir die klare Struktur in den verschiedenen Schritten, die den gesamten Prozess für uns und unsere Kunden transparent und nachvollziehbar macht. Dank Yanet haben wir jetzt endlich ein professionelles Rückgabeportal, das unsere Kunden genauso schätzen wie wir. Absolute Empfehlung!
July 24, 2024
Hands down, Yanet's return portal app is the best in the business! Tracy and Alex provided exceptional support every step of the way, making the setup seamless and addressing all my queries promptly. They truly went above and beyond to ensure everything was tailored to my needs. What impressed me most is the app's flexibility. It allows almost every modification imaginable, giving me complete control over the return process. It's even more customizable than some paid apps I've tried before. If you're looking for a reliable and versatile return solution, Yanet is the way to go. Give it some time to explore its full potential—you won't regret it!
July 22, 2024
It is easy to set up and use. I like the flow of it. I give it four stars because I can not seem to remove the return to store option. I do not have a physical store and there is no point for me to have that option on there. Also, I wish there was a way to get a return label configured into the app. I have to create a separate return in Shopify to generate the label. It would also be great if an invoice can be created for them to pay for the difference on an exchange in the return portal. I do not know if I do not have something set up or not to do this. However, it would be wonderful to have these steps.
June 20, 2024
I was completely impressed with their professionalism and customer service. I have no words to describe this incredible applications. The surprising part is it has all the premium features for free! Thank you so much for serving the community.