Yoast SEO ‑ Store optimization

Thank you for the great feedback! Clear results and a smooth experience are part of what we aim for, and we’re always working to add value to our product. Enjoy using our app, and let us know if you need anything 🙌

Thank you for your kind rating! If you have any questions, feel free to let us know and our team would be happy to help 🙌

Thank you for the kind words! We’re glad our support team addressed your concern in detail and that you enjoy using our app! We will also pass your shout-out to Sid. If you need anything else, do not hesitate to contact us, and we'd be happy to help!

Thank you for your kind rating! Should you have any questions, feel free to contact us, and our team would be happy to help 🙌

Thank you for your kind rating! If you have any questions, feel free to let us know and our team would be happy to help 🙌

Thank you for your kind rating! Should you have any questions, feel free to contact us, and our team would be happy to help 🙌

Thank you for sharing your feedback. We understand that there may have been some confusion around how the app works and how to uninstall it properly, so we’d like to clarify a few important points: No overwriting of data: Our app does not overwrite your existing meta titles, descriptions, or page-level schema stored in your Shopify store. That data remains intact and untouched. How output works: The app does override the output of SEO titles, and meta descriptions but again, it does not overwrite the original data. Initially, we mirror Shopify's SEO title and meta description values, using related snippet variables and following certain best practice templates using those variables. If, for any reason, you wish to change that, you can pick the variables you wish in our content settings, or leave those fields completely blank, and our app will pick up the details already set in Shopify. Uninstallation/revert process: Based on the details you shared here, we understand that you originally deleted the app without completing the two-step process (https://yoast.com/help/remove-yoast-code-from-theme-in-shopify/), which requires first deactivation of the app to remove our code from the theme and then deletion of the app from the Shopify admin. Fortunately, there is no need for time-consuming manual code removal (which we can do for you if requested) in this case, as this can be easily fixed with a simple reinstallation and uninstallation process. Here are the next troubleshooting steps to take: 1. Re-install the Yoast SEO app on your site (we see that you already followed this first step). 2. Instead of "Get a subscription," click on "Remove theme modifications.". Please wait until the process is finished. 3. Click on Go back to Apps and then remove the app again. Once this is done, the Yoast SEO code should be completely removed from your theme files, and the metadata output will be restored to what you had before. But you can always contact us for any clarifications or further assistance if needed. In all cases, we would like to see how we can help further on this matter, so our team will soon reach out via email. Lastly, we'd like to clarify that we have not responded earlier to your review, as systemically, Shopify reviews are visible within two days after being submitted.

Thank you for your kind rating! Should you have any questions, feel free to contact us, and our team would be happy to help 🙌

Thank you for sharing this, and we’re sorry for the trouble you experienced. We'd like to clarify that when our app is properly uninstalled (first deactivation and then uninstallation), it does not cause SEO or indexing issues and restores the relevant settings to their previous state. From our first interaction, we noted that multiple schemas were active (whether those were from another SEO app, custom code, or your theme) in the source code. In such cases, even if our app was deactivated before uninstallation, it’s possible the process was interrupted or could not complete properly due to that app’s code or other external factors, such as theme customizations, request limitations or a network issue. Unfortunately, we can’t know in advance how other apps or external factors may affect the uninstall process, but we’re always happy to assist further when our support team is contacted and provided with store access. Regarding the message from the Shopify support advisor, we’ve raised this directly to Shopify in order to investigate internally, as it may be based on a misunderstanding or incomplete information if the uninstall process was not followed or an interruption occurred. Our team will continue the conversation and provide updates via email, and remains available to help clarify and resolve any remaining concerns.

Thank you so much for your feedback! We're glad we could assist you quickly and that you're satisfied with the solution. If you ever need anything else, feel free to reach out. We're always here to help! 🙂 -------------------------------------------------------------------------- Reply using translation tool: Vielen Dank für Ihr Feedback! Es freut uns sehr, dass wir Ihnen schnell weiterhelfen konnten und Sie mit der Lösung zufrieden sind. Wenn Sie in Zukunft weitere Fragen haben, stehen wir Ihnen jederzeit gerne zur Verfügung! 🙂

Hi there, Thank you for your review! We're glad to hear you're having a great experience with our app and find it easy to use. Helping users navigate SEO with ease is one of our top priorities. If you ever need any support, don’t hesitate to reach out; we’re here to help!

Thank you for your kind rating! We are happy to know that you are satisfied with our app! Should you have any questions in the future, feel free to contact us 🙌

Thank you for your review and the 5 stars! 🌟 We're delighted to hear you're enjoying Yoast SEO and appreciate you taking the time to share your feedback. If you ever have any questions or need assistance, we're always happy to help.

Thank you for your kind rating! Should you have any questions, feel free to contact us, and our team would be happy to help 🙌

Hi there, Thanks for your feedback! We're glad to hear you find the app good and intuitive. We're always working to improve Yoast SEO app, and input like yours is a big help. If you have any specific suggestions, feel free to share, we’d love to hear them! Thanks again!

Hi there, Thank you for your review! We're happy to hear you found the app easy and intuitive, making SEO simpler is exactly what we aim for. Let us know if you ever need support! We're here to help!

Hi there, Thank you so much for your kind words! We’re thrilled to hear that Rafael’s support has been exceptional and that you’re happy with your experience using Yoast. Your recommendation truly means a lot to us. If you ever need anything else, we’re always here to help!

Hi there, Thank you so much for your wonderful feedback about Yoast SEO for Shopify! We are thrilled to hear that you find our team of experts helpful and supportive in your SEO journey. Your recommendation means a lot to us, and we are committed to continuing to provide the best support possible. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

Thank you so much for your kind review! We're thrilled to hear our support team helped you with your request! Feel free to contact us if there's anything else we can assist with 🙂