All reviews

Rating Breakdown

  • 5
    17% (1,420 ratings)
  • 4
    1% (59 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (22 ratings)
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5 / 5 Share

Sept. 30, 2024

Great service, thanks Joann for your help !

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 30, 2024

John D was amazing

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2024

I had a lot of issue figuring out how to be able to have a embedded form to my landing page. John D took his time and went in and explain to me how it work and how to put it after he did it already for me. Really help me a lot and now i have a lot of people on my SMS. Thank John D

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2024

The apps service are cool. they have immediate live chat where there support advisors will come and help you out immediately, Joann was the guy who helped me out and explained me everything and set me up to start running my email campaigns

Using app

2 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 28, 2024

John D was super helpful and super patient with me! I am not tech savvy, and he gave clear instructions and made it easy for me to understand and didn't leave my side.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 28, 2024

Signed up for yotpo marketing. Quin Shiena G helped me sign up and a quick and easy job and was easy to communicate with

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 28, 2024

Fast and accurate help to setup sms marketing! Thanks Jay

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 28, 2024

Melvin provides great customer service!

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2024

Melvin was very helpful to us getting SMS marketing and toll free number verification set up for our Shopify store. Thank you Yotpo and Melvin!

Using app

39 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2024

So far, so good. I have chatted with Princess, Marne and Quin and all of them have been so helpful!! I am new to the app and flows but this seems pretty simple once you get the hang of it. I am a small business and would suggest it to others.

Using app

3 days

Total reviews

10

Average rating

5.0

5 / 5 Share

Sept. 27, 2024

quinn was really good help

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2024

Fast support, and Rock N is on point!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 26, 2024

Perfect my experience with this app. I would recommending also PL for the customer support.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2024

Great customer service from Marnie today. The App and service in general seem solid and reputable.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2024

Just worked with Joann at Yotpo support and got the most curtest and knowledgeable help ever, just great.

Using app

9 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 25, 2024

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 24, 2024

Marnie, was superb, very responsive and respectful. She was a great help and the problem was solved within minutes. THANK YOU very much Marnie

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 24, 2024

Princess S was super helpful, thank you!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2024

rock was very helpful!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2024

I immediately got connected to a support agent named Joann, she was very helpful and nice

Store

My Store

Using app

10 days