All reviews

Rating Breakdown

  • 5
    59% (1,647 ratings)
  • 4
    2% (65 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (40 ratings)

Reviews with Text

  • 99% (1,738)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 10, 2024

This SMS app was really helpful and easy to understand. The agent I worked with was amazing! His name was John D, and he helped me through every step. Definitely recommend this app to anyone who wants SMS marketing.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2024

really good service, Rock helped me verify my account.

Using app

7 days

Total reviews

6

Average rating

4.5

5 / 5 Share

Nov. 9, 2024

I am Happy With Yotpo Customer Service. Joann Helped me to Resolve the Technical Issues. He had a Lot of Patience. Thank you Joann and Yotpo

Store

IPTI

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 8, 2024

After testing about all the SMS apps on Shopify, i can say that this one really got it all. Great support comes with it too, thank you Marnie!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2024

Thanks to Joann for his amazing support ! :)

Store

iKidz

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2024

jay did a good job

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2024

Joann and the support they offer is really great. I had to Validate my account and that process was made easy by guiding me through all the steps by Joann. I really appreciate Joann, And the Customer Help this company offers. I am really satisfied with their Customer Support.!

Store

Arise

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 7, 2024

John D was amazing

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2024

John D - amazing and responsive support. Helped me isolate an sms subscription issue back to shopify. Made the process seamless and easy. Best support ever!

Using app

9 months

Total reviews

8

Average rating

4.5

5 / 5 Share

Nov. 7, 2024

Joanna from Yotpo was friendly and replied quickly to my help requests regarding SMS. This app is easy to use, setup, and improve on so I definitely do encourage using Yotpo

Using app

17 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 7, 2024

Quin Shiena G is super helpful, the live chat is really great option for some assistance.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2024

Fantastic application, so far the exoerience is really great the application is very easy on the eye, love it !

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 6, 2024

Yotpo's support team provided me with outstanding service today. John D. went above and beyond, helping me import my contact list. He was responsive and friendly with hands-on assistance. It's always a relief to have that kind of support when switching to a new SMS provider. Thank you!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2024

John D it's the boss !

Store

WE DUNK

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2024

Setup was easy and support was very helpful

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2024

PL was very helpful, very quick and easy process compared to other platforms which was surprising when I seen how easy and fast it was, Thank you!

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2024

John D was amazing with his customer service and was able to verify my account with ease. Highly recommend.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2024

John D was exceptionally helpful and very quick to respond!

Using app

19 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2024

I had an issue that I needed help with, and Melvin from Yotpo Email Marketing & SMS provided exceptional support. He quickly identified the problem and patiently walked me through the steps to resolve it. His professionalism, knowledge, and willingness to assist made the entire experience smooth and stress-free. Thanks to Melvin, my issue was solved quickly, and I couldn’t be more pleased with the level of service I received. Highly recommend Yotpo Email Marketing & SMS, especially with great support like Melvin’s!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2024

Jay helped me verify everything super quickly! 10/10 support.

Using app

About 2 months

Total reviews

1

Average rating

5.0