Yotpo: Email Marketing & SMS
Drive more revenue with smarter email marketing & SMS
Rating
4.7
feedback
2,398
chart
#3,341
All reviews
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Nov. 17, 2024
very good communication and gave me a step by step tutorial for the problem I had. thanks to PL.
Nov. 15, 2024
I had the pleasure of working with Rock N' and I must say, the service was outstanding! From start to finish, Rock N' was incredibly helpful, attentive, and made sure all my questions were answered promptly. Their professionalism and dedication to ensuring I had the best experience truly stood out. Highly recommend their services—truly top-notch! Thank you so much, Rock N'!
Nov. 15, 2024
Rock N is the agent who helped me to solve all my doubts and he cleared my problems without any hesitations
Nov. 14, 2024
Had a little tech issue (an unrelated app blocking a registration). Marnie was awesome and we got it solved quickly.
Using app
About 1 month
Total reviews
3
Average rating
5.0
Nov. 13, 2024
Live chat helped me resolve my issue very quickly and easily. Thanks, Marvin!
Nov. 13, 2024
Quin was very helpful with answering all the questions I had about my verification process! Highly recommend for SMS marketing needs.
Nov. 12, 2024
Great supporting team! the quality you get out of the app as well as the people from the service team is amazing. I had this amazing person, her name is Joann, she completely helped me out and got right where I need to be!
Nov. 12, 2024
Jay was very helpful in getting my toll free number verified so that I could continue the process of getting the account setup. Efficient and easy to understand.
Nov. 12, 2024
Customer support provided by Joann was so useful to solve my doubts about my SMS campaigns. The app have years in the market and are one of the best solution in Shopify to manage and automate the marketing with sms and email.
Nov. 12, 2024
Impostazioni limitate, non ha un ottima personalizzazione del design email nella versione "mobile", non si può inserire nessun comando in modo orizzontale, ma risulterà verticale in una sola e orribile colonna, l'email non si adatterà ad ogni mobile differente. Abbiamo creato un design pdf con link, ecc.. per avere la funzionana citata sopra. Non ha funzionato anche questo, non viene accettato il formato pdf. Abbiamo disinstallato l'app
Thank you for your feedback. We understand your concerns about the email design customisation for mobile versions of emails, and we’re sorry for any frustration this has caused. Your input provides insight for areas of improvement, and we’re actively working to enhance our features as we’re constantly exploring ways to better meet our users` needs. We appreciate you sharing your experience and are committed to making our platform more flexible and user-friendly. Please don’t hesitate to reach out if you’d like to discuss further or explore potential solutions with our team
Nov. 11, 2024
Get app and even better customer service. Easy to use and has all the flows already all set up. A+