All reviews

Rating Breakdown

  • 5
    17% (1,422 ratings)
  • 4
    1% (59 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (22 ratings)
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5 / 5 Share

Aug. 22, 2024

This app is a game-changer. Its robust marketing features allowed me to replace multiple apps with just one. Quin was incredibly helpful in guiding me to the documentation for the app set-up.

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 22, 2024

Hello im writing a review about the person who helped me, the name was Quin and they completely saved me from hell. I was struggling so hard to get rid of my sms pop up for days and countless hours and she hlped me in seconds. Definitely deserves a raise.

Store

YEZO

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2024

Needed some quick assistance for the relaunch of my website. Marnie was very helpful and knew exactly how to fix my issue.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2024

Quin was very helpful! I appreciate them helping me get my account verified to launch my small business.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2024

I have going back-and-forth between a few other SMS + email apps. Since Yotpo has been so easy to set up and also focuses on the customer interactions and reviews, as a small business I believe this is the best solution. Quin has been helping me through the process to get verified for SMS and it was easy clear and fast.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 22, 2024

I've been using the Yotpo SMS app and I'm really impressed with its effectiveness. It's easy to use and has greatly improved our customer communication. Special thanks to Jay for his outstanding customer service—quick, professional, and extremely helpful. Highly recommend Yotpo SMS!

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2024

Jay was a perfect support. 10/10

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 21, 2024

I needed help with trying to change my discount amount on my pop-up. PL helped me in minutes with addressing this and I am happy it wasn't as complicated as I thought.

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 21, 2024

Quin helped me so good and the service was perfect and fast!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2024

Thanks PL for solving my problems

Store

IDRAS

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2024

Highly recommend this app...it does everything you need and support is amazing. Jay was a tremendous help with some very minor questions.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2024

Had a great experience with support they are understanding and patient. customer support agent: Melvin

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2024

Great app and John D. was of great help to solve my issue!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2024

Melvin F. was very helpful and efficient with resolving my issue. He provided clear information and walked me through the process.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2024

melvin was great in helping me setup.

Using app

About 1 hour

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 19, 2024

Had a good experience with Melvin.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2024

Great experience! thanks John

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 19, 2024

Thanks to the tech support for the quick help. Special thanks to Marnie! Without Marnie's help I wouldn't have managed

Using app

4 days

Total reviews

8

Average rating

4.5

5 / 5 Share

Aug. 18, 2024

Great assistance and effective chat John D was amazing in helping me

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 18, 2024

The customer service is absolutely off the charts! I was assisted by PL. She was very friendly right from the get go, answered all my questions with speed and ease, and went the extra mile to make sure everything was done right. I would definitely recommend this app to any and everyone. 5 stars for me! :]

Using app

1 day

Total reviews

2

Average rating

5.0