All reviews

Rating Breakdown

  • 5
    17% (1,416 ratings)
  • 4
    1% (59 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (21 ratings)
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4 / 5 Share

June 4, 2024

Joanna C was such a good help great app to use to push products and get sales up

Using app

3 days

Total reviews

3

Average rating

4.7

4 / 5 Share

June 1, 2024

Joann C was very fast and efficient, and most importantly, resolved my concern.

Using app

About 1 hour

Total reviews

1

Average rating

4.0

4 / 5 Share

June 1, 2024

joann is great helped a lot

Using app

About 1 month

Total reviews

1

Average rating

4.0

4 / 5 Share

May 30, 2024

John D was very helpful!

Using app

Over 4 years

Total reviews

1

Average rating

4.0

4 / 5 Share

May 29, 2024

Its a good app, I have heard lots of great things about it and i tried it out for myself and they delivered, customer support was really good too "John D" was very friendly and quick

Store

Cachet

Using app

2 days

Total reviews

1

Average rating

4.0

4 / 5 Share

May 28, 2024

only gave it a 4 star because I havent put it to use yet, however, thanks to Regie the setup and verificaton was super easy and quick!

Using app

20 minutes

Total reviews

3

Average rating

4.7

4 / 5 Share

May 26, 2024

PL was super helpful in getting my site authenticated and was quite responsive. Would recommend.

Using app

Over 3 years

Total reviews

5

Average rating

4.8

4 / 5 Share

May 22, 2024

"Rock", thank you so much for helping with my verification. Great Support system.

Using app

About 2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

May 21, 2024

I had to validate my account, and I was fortunate to have the assistance of Regie C, who was very helpful and efficient. In just a few minutes, my account was verified. I would like to express my gratitude to Regie C for their assistance.

Using app

About 4 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

May 19, 2024

PL's helped me so many times over the years, best support agent in the game. loved SMSBUMP but since adding all the new features, its super buggy. I'd choose Klaviyo for email and this for SMS

Store

esenuu

Using app

27 minutes

Total reviews

1

Average rating

4.0

4 / 5 Share

May 11, 2024

great experience with PL

Using app

8 months

Total reviews

1

Average rating

4.0

4 / 5 Share

May 10, 2024

A bit skeptical because we haven't used this app in a while yet prices keep fluctuating. There was a s lightly issue before where they overcharged us for something. We have moved to another strong competitor

Using app

5 months

Total reviews

6

Average rating

2.5

4 / 5 Share

May 3, 2024

Staff are super helpful, especially Melvin. The platform is good, but the dashboard is super complicated and not user friendly, plus the form builders don't work well in Chrome on the desktop due to a bug, so it's impossible to access any options further down the screen. Switching over to Edge solved the issue.

Using app

9 days

Total reviews

1

Average rating

4.0

4 / 5 Share

May 2, 2024

very fast and efficient help, great costumer service.

Using app

16 days

Total reviews

1

Average rating

4.0

4 / 5 Share

April 29, 2024

John D was a very helpful support agent

Using app

6 months

Total reviews

1

Average rating

4.0

4 / 5 Share

April 28, 2024

Good communication and quick responses! JHON D

Using app

1 day

Total reviews

1

Average rating

4.0

4 / 5 Share

April 27, 2024

Generally a good all round service with excellent and prompt customer support. My only criticism would be the account validation process of which I didn't receive clear instruction on how to complete other than chatting to a member of customer service. I was also unaware that my account needed validating. It was only when my customers stopped receiving subscription emails that I found out. Other than this, generally an easy to use service.

Using app

24 days

Total reviews

3

Average rating

4.7

4 / 5 Share

April 25, 2024

This is an excellent app and I really loved it with help of John D, an excellent and friendly guy. Thank you.

Using app

1 day

Total reviews

1

Average rating

4.0

4 / 5 Share

April 25, 2024

Melvin helped me a lot!

Store

My Store

Using app

About 14 hours

4 / 5 Share

April 24, 2024

Verification process was simple Princess helped make quick and easy I highly recommend.

Using app

3 days

Total reviews

1

Average rating

4.0