Yotpo: Email Marketing & SMS
Drive more revenue with smarter email marketing & SMS
Rating
4.7
feedback
2,397
chart
#3,404
All reviews
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July 8, 2025
I had some issues with the text messages and with the triggered emails and messages. I reached out to their customer support department and PL was awesome in helping me figure things out! If it wasn’t for her I was about to uninstall this app. Thanks so much for all of your help! Keep up the great work! She needs a raise. Thanks again!
July 7, 2025
Customer service is 100/10!! PL was wonderful to work with and the app is amazing!
July 5, 2025
I needed help verifying my Toll-Free Number and the customer service associate "Quinn" was very kind and quick when it came to helping me get verified. All in all she made it a great experience.
July 5, 2025
The app works really well and I am learning more new features every day. I had an issue with importing customers and 'ROCK" jumped right in and solved my problem right away! They were also able to make recommendations. Very grateful for the excellent service.
June 30, 2025
June 28, 2025
I’ve been using SMSBump for abandoned carts, SMS marketing, post-purchase flows, campaigns and honestly, everything else. There is no real rival to this app on the market. It does it all, and it does it flawlessly. What makes it even better is the amazing support team. Today, I was assisted by Rock N, who showed exceptional patience and professionalism. They helped me solve my issue quickly and efficiently. Huge thanks to them! I’ve been in e-commerce for years, and SMSBump is simply essential if you’re serious about growing your store. Reliable, powerful, and packed with features, I couldn’t run my business without it.
June 27, 2025
Rock N helped me out so much with this app. Difficult to understand but he helped me so much. Big up to rock
June 24, 2025
Amazing support. Helped with all my question right away. Thanks to Marnie everything was done right.
June 24, 2025
Ran in to problem with account set up and validation - PL helped patiently to set up and all taken care. Thank you.
June 24, 2025
I was experiencing some issues with sms marketing and PL got it fixed in a timely manner. I am really appreciative!
June 20, 2025
Marine was very helpful and her customer service as a whole was fantastic!!
June 19, 2025
Marnie was great she walked me through my verification process and got me the help I needed! Very polite and quick!
June 19, 2025
I have been having issues with my sms and email flow. PL jumped right in with sms and help me solve the issue. Thank you all for always being there, available and engaged to give us a hand.
June 18, 2025
Rock N helped me resolve a pop up issue very quickly. Their customer service in general is very responsive and helpful