All reviews

Rating Breakdown

  • 5
    59% (1,647 ratings)
  • 4
    2% (65 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (40 ratings)

Reviews with Text

  • 99% (1,738)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 28, 2025

I’ve been using SMSBump for abandoned carts, SMS marketing, post-purchase flows, campaigns and honestly, everything else. There is no real rival to this app on the market. It does it all, and it does it flawlessly. What makes it even better is the amazing support team. Today, I was assisted by Rock N, who showed exceptional patience and professionalism. They helped me solve my issue quickly and efficiently. Huge thanks to them! I’ve been in e-commerce for years, and SMSBump is simply essential if you’re serious about growing your store. Reliable, powerful, and packed with features, I couldn’t run my business without it.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2025

Rock N helped me out so much with this app. Difficult to understand but he helped me so much. Big up to rock

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 26, 2025

Shoutout Pl really helped me with all my troubles

Store

BRICC

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 25, 2025

All good, thank you Rock!

Store

QWX2

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

June 24, 2025

Amazing support. Helped with all my question right away. Thanks to Marnie everything was done right.

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 24, 2025

Thanks Marnie

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2025

Ran in to problem with account set up and validation - PL helped patiently to set up and all taken care. Thank you.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2025

I was experiencing some issues with sms marketing and PL got it fixed in a timely manner. I am really appreciative!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 23, 2025

PL was very helpful and quick to respond!

Store

CRANKED

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2025

Marine was very helpful and her customer service as a whole was fantastic!!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 19, 2025

Marnie was great she walked me through my verification process and got me the help I needed! Very polite and quick!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2025

Marnie #1 support

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2025

Rock N helped me resolve a pop up issue very quickly. Their customer service in general is very responsive and helpful

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2025

PL was very helpful and very responsive!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2025

Big thanks to PL from the Yotpo tech support team - super helpful and efficient! They helped me setup a few things that I wasn't able to do. Really appreciate the support and level of care!

Using app

Almost 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

June 11, 2025

Brilliant

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2025

THANK YOU MELVIN. Thes best custmer service ever!!!! WOW. I am soooo grateful. He helped me within seconds what I had issues with for days. THANK YOU THANK YOU THANK YOU

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 9, 2025

Pretty good app with a wide mix of tools to gather subscribers in multiple ways across their shopping journey. Jay was fantastic at answering a few questions and getting me up to speed on a few setup questions I had.

Using app

9 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 7, 2025

Princess was really helpful and understood my issue with closed store so she could help me to do the transfert quickly thank you very much

Store

Holy

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

June 5, 2025

PL is the best she helped me figure out everything!!

Using app

25 minutes

Total reviews

1

Average rating

5.0