All reviews

Rating Breakdown

  • 5
    17% (1,424 ratings)
  • 4
    1% (59 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (22 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 7, 2024

Quin was very helpful with verification and setup issues.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2024

Excellent Customer Service by PL. She helped me fix email and code generation issues for subscribers; it was a long process. She patiently resolved the issue, 10 stars for her.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2024

John has been great to work with, the team is there to help and resolve issue in real time!

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 6, 2024

John was absolutely amazing and super quick with my enquiries.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 6, 2024

this was very simple and easy to use and the customer support was amazing, i had help from "PL". thank you so much and i do recommend this app

Store

Anomoly

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2024

If the free plan of this app is this superb imagine the kind of good successes the paid plan would bring to a diligent business. Yotpo is worth it. They make sure you follow through to add respect for customers' privacy in your private policy and terms and conditions. Their agents like Joann was patient, elaborative, and kind throughout the validating of my business account. I appreciate using Yotpo to thank my customers and keep in touch with them.

Store

YYorrZ

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 5, 2024

Very good service and quick solution for both the virtual assistant and the executives.

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 5, 2024

Had to reach out to customer service and the attention was fast and simple, thanks to John D who took my case. Really smooth.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 5, 2024

Support team of Yotpo is fantastic everything was fast my person from support team was Marie she helped me a lot, and I am incredibly grateful for it. Her willingness and empathy were evident from the start. Her advice and support encouraged me and truly helped me resolve a difficult situation. Marie is a reliable and kind person whom I highly recommend to anyone in need of assistance. Thank you, Marie!

Store

Qleanix

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 4, 2024

John D was extremely helpful with assisting me with my problem I was having!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 4, 2024

I really like this app, their support team specially PL was exceptional. she was really helpful today.

Store

Cozmojo

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 4, 2024

Customer support is so cooperative and helpful. Joann C one of the agent from yotpo has resolved my issue immediately.

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 3, 2024

I had an exceptional experience with this email marketing company. John D. went above and beyond to help me resolve an issue I was facing. His expertise and dedication were evident throughout our interaction. John patiently listened to my concerns, provided clear and concise solutions, and ensured everything was resolved promptly. Thanks to his support, my campaign is now running smoothly, and I couldn't be happier with the service. I highly recommend this company, especially for the outstanding assistance provided by John D.!

Using app

6 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 3, 2024

La atención de John D. fue excelente y siempre estuvo pendiente.

Using app

36 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 2, 2024

Best SMS app ever. Thanks to Regie for verification, now I can increase my store revenue! Recommended

Using app

About 1 year

Total reviews

16

Average rating

5.0

5 / 5 Share

Aug. 2, 2024

Thank you so much Melvin for the incredible help in setting up my SMS! I highly recommend Yotpo for SMS!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2024

Very prompt customer service that can solve all issues.

Store

D.E

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2024

Yotpo Email Marketing & SMS is a fantastic app for email campaigns. The standout aspect is their exceptional customer support. Special thanks to Marnie E. for her amazing assistance! Highly recommended.

Using app

About 4 hours

Total reviews

14

Average rating

4.7

5 / 5 Share

Aug. 1, 2024

Quin was such a great help!!

Using app

36 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2024

I needed to get a snippet code for tracking abandoned browse. Joann was informative and patient in communicating various options and made some improvement suggestions. Overall a very efficient, fast and pleasant experience in obtaining the information I needed. Many thanks Joann!

Store

Noobru

Using app

Over 3 years

Total reviews

1

Average rating

5.0