All reviews

Rating Breakdown

  • 5
    59% (1,647 ratings)
  • 4
    2% (65 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (40 ratings)

Reviews with Text

  • 99% (1,738)
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5 / 5 Share

Oct. 1, 2024

Princess S Pleased and satisfied with the clarity of the information.

Using app

35 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 1, 2024

Princess "PL" did a great job assisting me with understanding how to make my flow work properly!

Store

SKRUED

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2024

John D was very helpful in completing Account Verification so we could get up and running. He's very fast and professional!

Using app

1 day

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 30, 2024

I highly recommend this app. The customer service was awesome. I didn't have to wait at all. "Rock N" the rep who helped me through the process step for step. Easy setup process. Thanks again Rock! This review is from a current shopify owner

Using app

9 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 30, 2024

I've been so frustrated with the verification process, but today I received the absolute BEST help from Agent PL. She was incredibly patient and so helpful! I'm not exaggerating—she made a huge difference. I'm so grateful she was willing to go the extra mile for me

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2024

Fantastic customer service. PL helped me get setup and verified. Made the process fast and easy. Thank you so much.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2024

Great APP and support, i had a super efficient support with Joann to verified the app and check all the compliances and policies. The email block designs and flows are very user-friendly.

Store

Storia

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 30, 2024

Great service, thanks Joann for your help !

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 30, 2024

John D was amazing

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2024

I had a lot of issue figuring out how to be able to have a embedded form to my landing page. John D took his time and went in and explain to me how it work and how to put it after he did it already for me. Really help me a lot and now i have a lot of people on my SMS. Thank John D

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2024

The apps service are cool. they have immediate live chat where there support advisors will come and help you out immediately, Joann was the guy who helped me out and explained me everything and set me up to start running my email campaigns

Using app

2 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 28, 2024

John D was super helpful and super patient with me! I am not tech savvy, and he gave clear instructions and made it easy for me to understand and didn't leave my side.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 28, 2024

Signed up for yotpo marketing. Quin Shiena G helped me sign up and a quick and easy job and was easy to communicate with

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 28, 2024

Fast and accurate help to setup sms marketing! Thanks Jay

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 28, 2024

Melvin provides great customer service!

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2024

Melvin was very helpful to us getting SMS marketing and toll free number verification set up for our Shopify store. Thank you Yotpo and Melvin!

Using app

39 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2024

So far, so good. I have chatted with Princess, Marne and Quin and all of them have been so helpful!! I am new to the app and flows but this seems pretty simple once you get the hang of it. I am a small business and would suggest it to others.

Using app

3 days

Total reviews

11

Average rating

5.0

5 / 5 Share

Sept. 27, 2024

quinn was really good help

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2024

Fast support, and Rock N is on point!

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 26, 2024

Perfect my experience with this app. I would recommending also PL for the customer support.

Using app

3 days

Total reviews

1

Average rating

5.0