All reviews

Rating Breakdown

  • 5
    66% (1,652 ratings)
  • 4
    3% (65 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (42 ratings)

Reviews with Text

  • 99% (1,745)
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5 / 5 Share

Sept. 20, 2024

Melvin is helpful in explaining what I need to do next

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 19, 2024

great service from PL! amazing

Using app

9 months

Total reviews

6

Average rating

4.5

5 / 5 Share

Sept. 19, 2024

Melvin F was awesome! Super helpful. I really love using this app and also inviting my clients to use the app as well.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2024

Marnie E was very easy to deal with she helped and guided me well during the verification process, customer service is nice and smooth

Using app

40 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2024

I have been so frustrated with the new regulations concerning email domains etc.... today I received the absolute BEST assistance from agent Marnie. She was so patient and helpful! I'm not joking when I say she helped me tremendously get my email set up and working. I am so appreciative that she was willing to go the extra mile with me.

Using app

Over 1 year

Total reviews

2

Average rating

3.5

5 / 5 Share

Sept. 18, 2024

“Estamos extremamente satisfeitos com o suporte oferecido pela Yotpo Email Marketing & SMS. Desde o primeiro contato, a equipe se mostrou muito eficiente e pronta para ajudar em todas as nossas dúvidas e necessidades. problemas técnicos, o atendimento foi ágil e solucionou tudo rapidamente. O conhecimento da equipe, combinado com a simpatia no atendimento, fez toda a diferença em nossa experiência. "

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2024

Melvin was really helpful. He is doing an amazing job and he helped me so fast it's unimaginable. He didn't ask me to say any of this. Anyways make sure to ask for Melvin no matter who ever you are directly. MELVIN BEST!!!!

Store

Acktus

Using app

About 8 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2024

Support agent PL is very reactive

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 17, 2024

Customer service agent "PL" was a huge help in getting Yotpo activated.

Store

Zippi

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 17, 2024

rock u rock!

Store

G O A T

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 17, 2024

Had a quick issue and Rock N helped me solve it.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 17, 2024

Jay was extremely helpful and impeccable customer service! Thank you Jay!!

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 17, 2024

John D provided great help. Thanks

Store

Kinoro

Using app

About 4 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 16, 2024

very helpful.

Store

MIXERA

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2024

great experience John D helped me out and answered all my questions and made this process really smooth and easy .

Store

My Store

Using app

About 1 hour

5 / 5 Share

Sept. 16, 2024

The best app and customer support

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 16, 2024

the best thank you

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2024

Marmie E from support was amazing! They helped resolve my SMS/ Email marketing issue quickly. 5 stars x2 type of service! I'm very thankful!

Using app

About 20 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2024

Easily the best customer service chat I’ve ever encountered. PL was great help with all my questions and the app itself is very organized and professional.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2024

PL helped me a lot with my issues. Very fast support and super friendly. The app itself is a MUST. Thanks

Using app

About 1 hour

Total reviews

2

Average rating

5.0