All reviews

Rating Breakdown

  • 5
    17% (1,424 ratings)
  • 4
    1% (59 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (22 ratings)
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5 / 5 Share

July 13, 2024

Quin was a big help! Thank you so much

Store

Arzei

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 13, 2024

Thank you so much Regie

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 13, 2024

Rock N Support agent was super helpful! Got everything set up within minutes :)

Using app

30 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

July 12, 2024

I have been using this app for a while, all the features are good, especially the customer support very supportive and patient, like Melvin that help me recently.

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 12, 2024

Easy set up process. Melvin was great! Now let's make $$$ together!

Store

MagLix

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 12, 2024

an agent called melvin helped me alot he is the best thanks so much melvin

Store

Evan

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2024

Great APP, with lots of functionality and a straight pricing model. but there is a learning curve. Thanks to Quin (Customer Service) it made my experience great. Super helpful CS Update : Princess just helped me today and she was another Rockstar.

Using app

Over 3 years

Total reviews

7

Average rating

5.0

5 / 5 Share

July 12, 2024

Quin helps me a lot, very fast response. Now i will see if it's worth the price !

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

July 12, 2024

Quin was great at getting me setup!

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

July 12, 2024

Rock N gave amazing customer service

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2024

Melvin was helpful with me and clearly communicated.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2024

Easy set up with Marnie at customer service.

Store

AMBERSO

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

July 11, 2024

I have only had this app a week but I am loving it so far! It takes some time to get everything set up right but easy to do. I ran into a problem verifying the sender email and I could not figure out why it wasn't sending me the email so I could verify it. I contacted customer support through chat and Marnie helped me right away! Took less than 3 minutes to get my problem fixed! That was great! I highly recommend this app!

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 11, 2024

Setting up Yotpo has been a breeze thanks to my helpful support rep, PL. I'm looking forward to getting a lot of use out of the app. There are tons of templates and workflows already built out for you at each stage of the customer journey, so it is going to save a lot of time and brain power. I still have to gain customers to see it in action, but so far, so good!

Using app

About 14 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 11, 2024

John D and his team assisted me in setting up a pop-up on my store which offers a percentage discount to new and existing customers who sign up for email and SMS. I do think the App can increase customer visits and can increase customer sales but I have no experience with the app. I would like to get a more proactive approach from the team to advise me or recommend the best actions I need to take on the free plan or the most cost-effective options available to improve the operation of my website.

Using app

4 months

Total reviews

10

Average rating

4.9

5 / 5 Share

July 10, 2024

Melvin was a massive help to setting up my toll free number. The process was easier than making a sandwich. Definitely couldn't have done it without their great help and great attitude.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 10, 2024

Melvin was very helpful with getting my account verified quickly!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 10, 2024

Melvin was great and quick with being very helpful.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 10, 2024

Quin was a big help! So far the app is pretty user friendly, just has a bit of a learning curve. SMS and email automation will be great for my little shop!

Using app

23 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 10, 2024

Good customer support! Thanks PL for supporting

Store

Anaia

Using app

11 days

Total reviews

1

Average rating

5.0