All reviews

Rating Breakdown

  • 5
    66% (1,652 ratings)
  • 4
    3% (65 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (42 ratings)

Reviews with Text

  • 99% (1,745)
Review RSS Feed Review RSS Feed

4 / 5 Share

April 29, 2024

John D was a very helpful support agent

Using app

6 months

Total reviews

1

Average rating

4.0

4 / 5 Share

April 28, 2024

Good communication and quick responses! JHON D

Using app

1 day

Total reviews

1

Average rating

4.0

4 / 5 Share

April 27, 2024

Generally a good all round service with excellent and prompt customer support. My only criticism would be the account validation process of which I didn't receive clear instruction on how to complete other than chatting to a member of customer service. I was also unaware that my account needed validating. It was only when my customers stopped receiving subscription emails that I found out. Other than this, generally an easy to use service.

Using app

24 days

Total reviews

3

Average rating

4.7

4 / 5 Share

April 25, 2024

This is an excellent app and I really loved it with help of John D, an excellent and friendly guy. Thank you.

Using app

1 day

Total reviews

1

Average rating

4.0

4 / 5 Share

April 25, 2024

Melvin helped me a lot!

Store

My Store

Using app

About 14 hours

4 / 5 Share

April 24, 2024

Verification process was simple Princess helped make quick and easy I highly recommend.

Using app

3 days

Total reviews

1

Average rating

4.0

4 / 5 Share

April 22, 2024

My experience with Yotpo has been great. The agent who assisted me, Quin, was a huge help in guiding me through the process!

Using app

About 2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

April 22, 2024

I have enjoyed using the app; timing, templates, automations have all worked great for me in the past. I recently had an issue where my TFN required a verification and it prevented me from sending communications...that was an inconvenience as there are only certain times when support is available so I had to wait for assistance but John was very friendly and helped move the process along and answered all of my questions. Thanks, John!

Using app

About 1 year

Total reviews

2

Average rating

4.5

4 / 5 Share

April 22, 2024

all good ... Specially, Melvin tried everything possible to fix my issue because SMS campaign failed and I needed it fast reaction on Yotpo side thank you

Using app

Over 4 years

Total reviews

1

Average rating

4.0

4 / 5 Share

April 17, 2024

I am new to Yotpo, and PL was a lot of help with assisting me through the verification process. I am hoping the app is as easy to use as the process was. Looking forward to increasing my conversion rates.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

April 16, 2024

Thank you to Joann C. They were very helpful answering all my complicated questions!

Using app

About 1 year

Total reviews

3

Average rating

4.7

4 / 5 Share

April 14, 2024

good service from john d

Using app

Over 1 year

Total reviews

2

Average rating

4.5

4 / 5 Share

April 12, 2024

Regie saved the day with his fast responses and getting me through the process smoothly.

Using app

--

Total reviews

1

Average rating

4.0

4 / 5 Share

April 5, 2024

Regie was extremely helpful and was a good help with the verification process

Using app

--

Total reviews

2

Average rating

4.5

4 / 5 Share

April 5, 2024

Melvin helped me with a questioni had in a friendly and good way. i hope i can talk to him again once im able to go live on my website.

Using app

--

Total reviews

1

Average rating

4.0

4 / 5 Share

April 3, 2024

Quin was very helpful with getting my account verified! Thank you Quin!

Using app

--

Total reviews

1

Average rating

4.0

4 / 5 Share

March 29, 2024

I really appreciate the fast and efficient work. You answered all my questions. Many thanks to you

Using app

--

Total reviews

1

Average rating

4.0

4 / 5 Share

March 12, 2024

I had minor issues navigating this app and Melvin stuck with me through the whole process but patience wasn't his only virtue he was polite and really helpful too

Using app

--

Total reviews

1

Average rating

4.0

4 / 5 Share

March 11, 2024

Chat support was very helpful getting my account set up. John D made it very easy. Look forward to increased success with this app.

Store

D4GShop

Using app

--

Total reviews

1

Average rating

4.0

4 / 5 Share

March 11, 2024

Marnie was extremely helpful, the customer service response time is perfect.

Using app

--

Total reviews

1

Average rating

4.0