All reviews

Rating Breakdown

  • 5
    17% (1,417 ratings)
  • 4
    1% (59 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (21 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 12, 2024

Great supporting team! the quality you get out of the app as well as the people from the service team is amazing. I had this amazing person, her name is Joann, she completely helped me out and got right where I need to be!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

Jay was very helpful in getting my toll free number verified so that I could continue the process of getting the account setup. Efficient and easy to understand.

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

Customer support provided by Joann was so useful to solve my doubts about my SMS campaigns. The app have years in the market and are one of the best solution in Shopify to manage and automate the marketing with sms and email.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

Melvin is very helpful. 5-star for him.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2024

John D was very helpful

Using app

Over 2 years

Total reviews

5

Average rating

4.8

5 / 5 Share

Nov. 11, 2024

Get app and even better customer service. Easy to use and has all the flows already all set up. A+

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2024

PL was very helpful in getting my account situated

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2024

Melvin helped get me verified, he was a great help

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2024

John D. was great help with verifying my TFN. Made the process quick and understandable. Amazing work

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2024

John D helped me figure out the issue with my email deliverability right away and he was the only one out of many people I spoke to that helped fix the issue thanks!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2024

This SMS app was really helpful and easy to understand. The agent I worked with was amazing! His name was John D, and he helped me through every step. Definitely recommend this app to anyone who wants SMS marketing.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2024

really good service, Rock helped me verify my account.

Using app

7 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 9, 2024

I am Happy With Yotpo Customer Service. Joann Helped me to Resolve the Technical Issues. He had a Lot of Patience. Thank you Joann and Yotpo

Store

IPTI

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 8, 2024

After testing about all the SMS apps on Shopify, i can say that this one really got it all. Great support comes with it too, thank you Marnie!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2024

Thanks to Joann for his amazing support ! :)

Store

iKidz

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2024

jay did a good job

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2024

Joann and the support they offer is really great. I had to Validate my account and that process was made easy by guiding me through all the steps by Joann. I really appreciate Joann, And the Customer Help this company offers. I am really satisfied with their Customer Support.!

Store

Arise

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 7, 2024

John D was amazing

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2024

John D - amazing and responsive support. Helped me isolate an sms subscription issue back to shopify. Made the process seamless and easy. Best support ever!

Using app

9 months

Total reviews

6

Average rating

4.3

5 / 5 Share

Nov. 7, 2024

Joanna from Yotpo was friendly and replied quickly to my help requests regarding SMS. This app is easy to use, setup, and improve on so I definitely do encourage using Yotpo

Using app

17 days

Total reviews

1

Average rating

5.0