All reviews

Rating Breakdown

  • 5
    66% (1,652 ratings)
  • 4
    3% (65 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (42 ratings)

Reviews with Text

  • 99% (1,745)
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5 / 5 Share

June 11, 2025

Brilliant

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2025

THANK YOU MELVIN. Thes best custmer service ever!!!! WOW. I am soooo grateful. He helped me within seconds what I had issues with for days. THANK YOU THANK YOU THANK YOU

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 9, 2025

Pretty good app with a wide mix of tools to gather subscribers in multiple ways across their shopping journey. Jay was fantastic at answering a few questions and getting me up to speed on a few setup questions I had.

Using app

9 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 7, 2025

Princess was really helpful and understood my issue with closed store so she could help me to do the transfert quickly thank you very much

Store

Holy

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

June 5, 2025

PL is the best she helped me figure out everything!!

Using app

25 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2025

Quin helped me resolve my issue quickly and efficiently!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2025

Toujours au top, un suivi et une assistance merveilleuse ! Je recommande fortement et merci encore pour l'aide Melvin !

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 29, 2025

PL helped me setup my browse abandonment quickly. Looking forward to see if it generates additional sales.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 29, 2025

thanks to Melvin for his professionalism, good support and very good app

Store

HaarZen

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 28, 2025

John D was a lot of help! I needed help with something and he was quickly able to answer all of my questions and solve my problem as quick as possible. Customer service was top notch! Never have to worry able any questions I have because someone is always there to help me.

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 28, 2025

I'm only just getting started, but the user interface of the app is clear and easy to navigate. I had a few questions when I first started and Rock N in the customer service team was really helpful. They explained everything clearly and even logged into my Shopify account and helped me add the terms I needed to add on the privacy policy to make sure I was verified correctly. Highly recommend so far!

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 27, 2025

I reached out to Yotpo support and was working with PL. She helped me input the correct terms for the privacy policy and TOS. This was very helpful as I needed to verify my toll free number. Thank you for the help and getting the TFN process started for me!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 26, 2025

Good stuff and my cusotmer service rep PL killed it!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 26, 2025

Princess was very prompt with her responses. She helped get the account verified. Great customer service.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

May 15, 2025

Excellent support and service

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 13, 2025

PL was great and provided me with all the links I needed for verification

Store

Follave

Using app

About 18 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2025

Great customer service from TL.

Store

Zeenova

Using app

About 2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

April 30, 2025

I had never used the chat/support feature before today. John D. was extremely helpful and solved my issue quickly!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2025

PL was awesome and answered my questions quickly. She helped me update my website with ease to get Verified. Love this app!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 21, 2025

The app works really well and I am learning more new features every day. I had an issue with importing customers and 'PL" jumped right in and solved my problem right away! Very grateful for the excellent service.

Using app

Almost 3 years

Total reviews

3

Average rating

5.0