All reviews

Rating Breakdown

  • 5
    17% (1,424 ratings)
  • 4
    1% (59 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (22 ratings)
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5 / 5 Share

June 21, 2024

So far so good. The campaign interface is easy to navigate and customer service is great. Getting validated for SMS messaging took close to no time, and both Melvin and Joann was wonderful in helping me.

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 21, 2024

MELVIN IS AMAZING, very responsive, very quick, loved him overall. and the app itself is so easy to digest everything is set out accordingly

Store

Seiju

Using app

About 23 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 21, 2024

Melvin was smooth with the help

Store

RizzLab

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2024

Melvin F was very helpful with my issue, and resolved it in no time! Thank you!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2024

Rock N très réactif !! il m'as beaucoup aidé et est très rapide !! merci encore !

Using app

About 5 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 21, 2024

Loving it so far. Easy to use. Great support... thanks Regie.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2024

I've not used this app long, because my shop is brand new. But everything has been really easy to setup so far. I was able to set up SMS, I'm just waiting for the TFN validation (toll free number), which is supposed to take about 7 days. That's the number that SMS messages are delivered by. In the meantime I was able to import my email marketing list from MailChimp with ease, and have my first email scheduled. When I had a question about something that I couldn't find in documentation, live chat rep Quin was really helpful. It was really a live person on the other end, not AI or someone just using copy/paste replies. SO refreshing! I was drawn to Yotpo because there's not a monthly service fee, I like that I can send 10k emails free every month, and after that I pay for only what services I use. I think this will be a great fit for my small business.

Using app

About 8 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2024

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2024

SAV réactif Melvin à été à l'écoute et m'a aider comme il a pu.

Store

Pelvix

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2024

Using SMS Bump has been a fantastic experience. Their support team assisted me impeccably during the account verification process, promptly answering all my questions and resolving every issue with great professionalism. Thanks to them, I was able to complete the verification in record time, allowing me to make the most of all the app's features. I highly recommend SMS Bump to anyone looking for an efficient messaging service and exceptional customer support. A big thanks is for Marnie E.

Using app

About 3 hours

Total reviews

9

Average rating

5.0

5 / 5 Share

June 19, 2024

Quin is a great CSR. Quick and answers the questions.

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 19, 2024

Great service.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2024

Amazing customer support, super friendly and were able to point me in the right direction. literally solved my problem in two minutes. Thank you Princess S. definitely will come come to you for future endeavors :)

Store

Aligns

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 19, 2024

Joann C was very helpful assisting me with the start up steps. TXS!

Using app

40 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

June 19, 2024

John D works super good and helped me setup my marketing, because of him I will start using Yotpo SMS

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2024

Cette application est super simple à utiliser. Je remercie John D. de m'avoir aidé pour mes questions et je recommande l'application :D Merci également à Melvin de m'avoir aidé :D

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2024

Quin was very helpful. Every step was explained and the process was very smooth!!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2024

Quin was the GOAT very fast and reliable!!!

Using app

About 18 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2024

thank you melvin F for assisting me

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2024

Fantastic SMS tool with exceptional support! Melvin F went above and beyond to resolve all our issues, providing clear, step-by-step assistance that made everything so much easier.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0