All reviews

Rating Breakdown

  • 5
    66% (1,652 ratings)
  • 4
    3% (65 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (42 ratings)

Reviews with Text

  • 99% (1,745)
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5 / 5 Share

Aug. 9, 2024

Yotpo Spin the wheel especially has been super helpful with my SMS marketing efforts. I do appreciate their customer support too. Very thorough. Thank you Rock N

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 9, 2024

Quin helped me swift and good with the verification process. Very friendly and gave some additional info so my experience was very nice.

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 9, 2024

good job

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 9, 2024

Hands down the best SMS-marketing app. The support is amazing, Regie has helped me with my account verification. Process was fast and easy with him!

Using app

10 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Aug. 8, 2024

Melvin was very quick and helpful!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2024

I recently received support from Regie, and I couldn't be happier with the experience. Regie was incredibly helpful, friendly, and knowledgeable, addressing all my concerns promptly and efficiently. It's clear that customer satisfaction is a top priority. Highly recommend their support team!

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2024

Love the app, I reached out to customer service via chat and Melvin was very efficient and sorted my challenges

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2024

I had a great and easy process setting up my SMS campaign thanks to Melvin, he made the process smooth and was nice.

Store

Malije

Using app

About 13 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2024

Quin was very helpful with verification and setup issues.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2024

Excellent Customer Service by PL. She helped me fix email and code generation issues for subscribers; it was a long process. She patiently resolved the issue, 10 stars for her.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2024

John has been great to work with, the team is there to help and resolve issue in real time!

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 6, 2024

John was absolutely amazing and super quick with my enquiries.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 6, 2024

this was very simple and easy to use and the customer support was amazing, i had help from "PL". thank you so much and i do recommend this app

Store

Anomoly

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2024

If the free plan of this app is this superb imagine the kind of good successes the paid plan would bring to a diligent business. Yotpo is worth it. They make sure you follow through to add respect for customers' privacy in your private policy and terms and conditions. Their agents like Joann was patient, elaborative, and kind throughout the validating of my business account. I appreciate using Yotpo to thank my customers and keep in touch with them.

Store

YYorrZ

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 5, 2024

Very good service and quick solution for both the virtual assistant and the executives.

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 5, 2024

Had to reach out to customer service and the attention was fast and simple, thanks to John D who took my case. Really smooth.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 5, 2024

Support team of Yotpo is fantastic everything was fast my person from support team was Marie she helped me a lot, and I am incredibly grateful for it. Her willingness and empathy were evident from the start. Her advice and support encouraged me and truly helped me resolve a difficult situation. Marie is a reliable and kind person whom I highly recommend to anyone in need of assistance. Thank you, Marie!

Store

Qleanix

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 4, 2024

John D was extremely helpful with assisting me with my problem I was having!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 4, 2024

I really like this app, their support team specially PL was exceptional. she was really helpful today.

Store

Cozmojo

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 4, 2024

Customer support is so cooperative and helpful. Joann C one of the agent from yotpo has resolved my issue immediately.

Using app

7 months

Total reviews

8

Average rating

4.9