All reviews

Rating Breakdown

  • 5
    17% (1,424 ratings)
  • 4
    1% (59 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (22 ratings)
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5 / 5 Share

June 18, 2024

I recently started using the Yotpo SMS & Email app for my Shopify store and the setup was super easy. A huge thanks to Melvin from their support team who helped me get SMS verified for the US and Canada extremely quickly. I haven't had the app long yet but I can't wait to see how it performsg.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2024

Great customer service, quick reply and very helpful and polite. Thanks to Melvin!

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2024

John D. was extremely helpful and made my user experience much better!!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2024

I had a great experience with the support today! John D was very quick and friendly in assisting me with my issue. Highly recommend their service!

Store

NUOVA

Using app

About 11 hours

Total reviews

3

Average rating

4.7

5 / 5 Share

June 18, 2024

Using app

36 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2024

Had some networking issues and received quick help from PL.

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 17, 2024

Nice support, Thanks you Regie

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2024

Yotpo's customer support is very fast and friendly. I appreciated the help provided by John D. He helped me complete the configuration of the application.

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2024

John D really helped me with my problem that i have been stressing about a lot and even at some point of my stupidity and technical difficulties he kindly edged me to the right direction.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2024

Thanks so much to "PL"

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 16, 2024

Quin attended to me, she was really nice and efficient to work with. Thank you

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 15, 2024

Great customer service and help with SMS marketing. I highly recommend. PL helped me a lot!

Using app

About 4 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

June 15, 2024

While i was verifying my account it was really confusing and was taking a bit long but one of the guys from the support team Joann C was really helpfull and guided me through the process splendidly thank you

Using app

About 24 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 23, 2024

PL really helped me! So very happy with the support they give. Really 'on' to it and very quick help via chat. Happy customer here! Also my revenue is increasing a lot with this app.

Store

DJYM.be

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 15, 2024

Thank You Rock N, service is amazing !!

Using app

37 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2024

Quick and super easy, Regie was quick and helpful

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2024

Melvin is so helpful and answer my questions fast :)

Store

MySmile

Using app

About 2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

June 14, 2024

Rock has been an absolute lifesaver in resolving my issues. Their support team is incredibly responsive and knowledgeable, quickly addressing and fixing any problems I encountered. The solutions provided were effective and well-explained, making the entire process smooth and stress-free. I highly recommend Rock for their outstanding assistance and dedication to customer satisfaction.

Store

Strela

Using app

About 22 hours

Total reviews

2

Average rating

4.5

5 / 5 Share

June 13, 2024

Great support from Regie C. Resolved my issues quickly with good communication. I've just started using Yotpo, and so far it's looking great.

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 13, 2024

Very good App. The support system is amazing. Regie helped me to solve my issue very quickly and it was wonderful to see and feel how they take things in their hand to help us all the way. Thanks Regie.

Using app

About 2 months

Total reviews

2

Average rating

3.0