All reviews

Rating Breakdown

  • 5
    59% (1,647 ratings)
  • 4
    2% (65 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (40 ratings)

Reviews with Text

  • 99% (1,738)
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5 / 5 Share

April 9, 2025

We have only just downloaded the app today, but we were getting a bit confused here and there so we reached out for tech support, and Quin was an immense help. They were attentive, quick to respond, understanding of our many questions, and was overall a delight. Really hlped us get things started and we cannot wait to move forward using this app.

Using app

About 4 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

April 6, 2025

I love this app! John D helped me with my issuse perfectly. Thanks again!

Using app

23 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 6, 2025

I had such an amazing experience thanks to Princess S ! She was super knowledgeable, friendly, and went the extra mile to make sure I had everything I needed. Her support made the whole process smooth and stress-free. It's rare to come across someone so dedicated and professional. Huge thank you to Princess —your help truly made a difference!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2025

The customer service has been great. I ran into some issues with getting my verification of my number. Customer service jumped on and walked me through the issue and got it resolved. Love this app. It has been great for my business.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2025

Melvin gave me really good assistance. Thanks!

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 1, 2025

PL was so sweet and nice to work with she helped me through and through with perfectly explained steps that solved my issue is a jif! Never had a easier support process thank you Princess for peaching my day!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2025

Great Customer Service and Great App. They will make sure that the app is working correctly on your website and everything is set up properly. It is a five star app!

Using app

21 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 28, 2025

Melvin was great! Thanks for all of your help!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2025

Visited with a couple of reps, and got no where BUT then Rock N helped me!!! Really knocked it out of the park and made it simple. Walked me through step by step instead of just sending me to a tutorial!

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2025

My experience with Yopto Email Marketing & SMS has been really good, I am new to all of this and did not know where to start. I needed help and went on the chat assistance. The person helping me was PL and was really helpful, I appreciate the help I got and would give PL a 10/10 and 5 stars. Thank you PL.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2025

Rock was awesome! Helped me with my DNS validation.

Using app

1 day

Total reviews

6

Average rating

5.0

5 / 5 Share

March 24, 2025

very fast help and effective solution

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 24, 2025

Jay was very helpful in fixing the flow trigger issues I had in our account. His swift responsiveness and good customer service communication while handling the issue were top-notch. I look forward to always meeting him whenever I face any issue in the future.

Using app

About 2 months

Total reviews

5

Average rating

3.4

5 / 5 Share

March 20, 2025

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2025

Princess/PL was so helpful helping setup the TFN Verification. She went above and beyond and was willing to answer any and all of my questions. People like her make me want to stay a customer forever!

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2025

I had a few issues with the SMS items, I was able to get help from Melvin and he was amazing and patient with me, showed me how to get everything done for Compliance. Amazing Customer Service! Amazing App.

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2025

I've changed over from Klaviyo and the customer support has been great, John D especially was so helpful. I am finding the platform a bit more confusing than Klaviyo but the support is making it so much easier!

Using app

8 days

Total reviews

5

Average rating

5.0

5 / 5 Share

March 17, 2025

Yotpo Email Marketing & SMS is a powerful tool for e-commerce businesses, offering seamless integration with Shopify and advanced automation features. The platform makes it easy to create engaging email and SMS campaigns, with customizable templates and AI-driven recommendations. Its analytics and segmentation tools help maximize conversions, though pricing can be a bit steep for smaller businesses. Overall, it’s a solid choice for brands looking to enhance customer retention and boost sales. and Melvin was very helpfully for us, thanks

Store

Rubeek

Using app

19 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 17, 2025

I had some problems changing my account. John D helped me very quickly.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2025

Princess was super helpful today getting me all set up to use the email and sms marketing app. Their support team is always quick and precise with helping me get set up.

Using app

3 days

Total reviews

1

Average rating

5.0