All reviews

Rating Breakdown

  • 5
    17% (1,417 ratings)
  • 4
    1% (59 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (21 ratings)
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5 / 5 Share

Nov. 7, 2024

Quin Shiena G is super helpful, the live chat is really great option for some assistance.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2024

Fantastic application, so far the exoerience is really great the application is very easy on the eye, love it !

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 6, 2024

Yotpo's support team provided me with outstanding service today. John D. went above and beyond, helping me import my contact list. He was responsive and friendly with hands-on assistance. It's always a relief to have that kind of support when switching to a new SMS provider. Thank you!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2024

John D it's the boss !

Store

WE DUNK

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2024

Setup was easy and support was very helpful

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2024

PL was very helpful, very quick and easy process compared to other platforms which was surprising when I seen how easy and fast it was, Thank you!

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2024

John D was amazing with his customer service and was able to verify my account with ease. Highly recommend.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2024

John D was exceptionally helpful and very quick to respond!

Using app

19 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2024

I had an issue that I needed help with, and Melvin from Yotpo Email Marketing & SMS provided exceptional support. He quickly identified the problem and patiently walked me through the steps to resolve it. His professionalism, knowledge, and willingness to assist made the entire experience smooth and stress-free. Thanks to Melvin, my issue was solved quickly, and I couldn’t be more pleased with the level of service I received. Highly recommend Yotpo Email Marketing & SMS, especially with great support like Melvin’s!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2024

Jay helped me verify everything super quickly! 10/10 support.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2024

I talked with Melvin and he helped me resolve my problem in less than 10 minutes. I also didn't basically wait, as soon as I opened my ticket he answered me within a minute. Extremely satisfied!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2024

Found this app very practical and easy to use. John D helped me verify my account. good job

Store

solekoi

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 4, 2024

Rock N was quick and a great help

Using app

30 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2024

Rock N was really helpful helping me with validating my toll free numbers to send to messages to United States, Canada, and Puerto Rico.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2024

John D was very helpful and answered my question! Super quick

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2024

Le support est très réactif. Je recommande !

Store

Lyaur

Using app

42 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2024

Great customer service, my issue was resolved promptly by Joann

Store

Strive

Using app

About 23 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 2, 2024

Fantastic App & Stellar Support! Yotpo's Email & SMS Marketing app has been a game-changer for my Shopify store. The app is incredibly user-friendly, with powerful features that make it easy to engage customers and drive sales through email and SMS. I love the flexibility and customization options—it’s everything I need to keep my brand’s messaging consistent and impactful. The real highlight, though, has been the outstanding support from Joann! She went above and beyond to help me get set up, answered all my questions with patience, and provided valuable insights to maximize the app's features. Joann made the whole process seamless and genuinely cared about my store's success. Thank you, Joann, and the Yotpo team for an amazing experience. Highly recommended!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2024

Joann helped me very well, very good guy and patiente. Very fasta responding

Using app

30 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2024

Great team and service, helped me immediately

Store

Ollytea

Using app

6 days

Total reviews

4

Average rating

5.0