All reviews

Rating Breakdown

  • 5
    59% (1,647 ratings)
  • 4
    2% (65 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (40 ratings)

Reviews with Text

  • 99% (1,738)
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5 / 5 Share

June 12, 2024

I received the fastest and the most accurate service from Marnie.

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 11, 2024

Reggie was amazing helping out!

Using app

23 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2024

great customer service , john d was great!

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2024

John D helped me to verify. Great customer service

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

June 11, 2024

John D was super helpful and efficient!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2024

Very helpful especially PL, she was quick and helped to get my account online and verified.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2024

melvin

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2024

Thanks for your help John D and Rock.

Using app

Almost 4 years

Total reviews

6

Average rating

5.0

5 / 5 Share

June 10, 2024

John D was super helpful with getting us verified and his communication was on point. Thank you!

Using app

21 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 10, 2024

The customer service by John D. was very quick and easy.

Using app

1 day

Total reviews

5

Average rating

5.0

5 / 5 Share

June 10, 2024

I'm really liking Yotpo and really like that the prices are based on usage rather than number of customers (number of customers pricing going up with time even if your revenue stays the same because your customer count grows every month even when leveled out). The email template editor seems a bit buggy but I got though it all. I had some wonderful help from Princess and JoAnn! Very knowledgeable and made sure my issues were dealt with. With features like flow, Yotpo has a learning curve, but not too bad. Its VERY customizable.

Using app

Almost 8 years

Total reviews

12

Average rating

4.3

5 / 5 Share

June 9, 2024

"PL" helped me alot, they were patient , kind and ambitious as to solving my problem. They made my experience amazing

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 9, 2024

John D was extremely quick and helpful. He provided a workaround solution and submitted a ticket for a long-term fix as well.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 9, 2024

John D. was very helpful thank you for your amazing service!!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 9, 2024

John D was helpful, solved my issue. Thank you!

Using app

About 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

June 9, 2024

Marnie was very helpful - thanks :)

Store

ROUNCEY

Using app

43 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 8, 2024

i was having trouble verify my account but i spoke to Rock N from the support team and he put my worries to rest. i have tried other sms app but yotpo by far is the easiest for me to understand how to create campaigns and collect subscribers

Store

VOY-ANT

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2024

REGIE GIVED GREAT SERVICE, VERY FAST COMUNICATIVE

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2024

I love this app! Utilizing the SMS messaging has been a really great marketing tool for my retail shop. I love that you can attach pictures and your shop link as well. Customer service was helpful and quick to respond (thank you Joann C). Would highly recommend this app to other Shopify users for their marketing needs!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 7, 2024

Customer service was great! Melvin was very patient and took time to make sure all my questions were answered thoroughly!

Using app

5 days

Total reviews

2

Average rating

5.0