All reviews

Rating Breakdown

  • 5
    66% (1,652 ratings)
  • 4
    3% (65 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (42 ratings)

Reviews with Text

  • 99% (1,745)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 9, 2024

Marnie was very helpful - thanks :)

Store

ROUNCEY

Using app

43 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 8, 2024

i was having trouble verify my account but i spoke to Rock N from the support team and he put my worries to rest. i have tried other sms app but yotpo by far is the easiest for me to understand how to create campaigns and collect subscribers

Store

VOY-ANT

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2024

REGIE GIVED GREAT SERVICE, VERY FAST COMUNICATIVE

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2024

I love this app! Utilizing the SMS messaging has been a really great marketing tool for my retail shop. I love that you can attach pictures and your shop link as well. Customer service was helpful and quick to respond (thank you Joann C). Would highly recommend this app to other Shopify users for their marketing needs!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 7, 2024

Customer service was great! Melvin was very patient and took time to make sure all my questions were answered thoroughly!

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 7, 2024

Melvin did a great job setting up Sang Moon at https://sangmoon.com for using SMS with our Shopify store. It took less than 7 minutes and I was up and running and was verified and live on my store with SMS marketing. I would recommend this app for sure.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

June 7, 2024

Joann C is cool

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 6, 2024

Regie was very helpful with setup.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 6, 2024

I had a wonderful experience installing the app and verifying my account, all thanks to Quin from the support team. She was incredibly friendly, and patient, which made the account verification process a breeze. I am extremely satisfied with the level of support provided, and I would highly recommend Yotpo not only for its great features but also for its outstanding customer service. Kudos to Quin; I'm truly beyond grateful for her exceptional support.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 6, 2024

It was a easy process especially with the help of Quin Shiena G.

Store

EZAMA

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 6, 2024

reggie was very helpful.

Using app

6 months

Total reviews

3

Average rating

4.7

5 / 5 Share

June 6, 2024

john d was good

Store

RL Wand

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

June 6, 2024

Using app

2 days

Total reviews

6

Average rating

3.5

5 / 5 Share

June 6, 2024

The app thus far is amazing! Customer service is great! They were incredibly responsive and helpful with any questions I had, especially Joann C. We just now setup the app and she answered all questions we had. We are looking forward to see whats next!

Using app

44 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 6, 2024

john d was fast at helping me setting up sms

Store

Quorali

Using app

15 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

June 6, 2024

Great service and excellent customer service from Rock N! Thank you for making SMS lists and Marketing easier than ever for my store!

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 6, 2024

Rock N customer agent was amazing!

Using app

36 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

June 5, 2024

I recently integrated the Yotpo SMS campaign app into my Shopify store, BBknights Pins, and I couldn’t be more pleased with the results. The app is user-friendly, highly efficient, and has significantly boosted my customer engagement and sales through targeted SMS marketing campaigns. What truly stands out, however, is the exceptional customer service provided by Yotpo. I had the pleasure of working with Agent Regie C, who was incredibly helpful throughout the entire setup process. Regie C provided clear, step-by-step guidance, promptly answered all my questions, and went above and beyond to ensure everything was running smoothly. Their expertise and dedication made the integration seamless and stress-free. Thanks to Yotpo and Regie C, my SMS marketing is now more effective than ever, and I feel confident in using this powerful tool to connect with my customers. Highly recommended!

Using app

44 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2024

John D thank you appreciate

Using app

9 days

Total reviews

2

Average rating

4.5

5 / 5 Share

June 5, 2024

John D was real helpful, fast and to the point

Using app

33 minutes

Total reviews

1

Average rating

5.0