All reviews

Rating Breakdown

  • 5
    66% (1,652 ratings)
  • 4
    3% (65 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (42 ratings)

Reviews with Text

  • 99% (1,745)
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5 / 5 Share

March 19, 2025

I had a few issues with the SMS items, I was able to get help from Melvin and he was amazing and patient with me, showed me how to get everything done for Compliance. Amazing Customer Service! Amazing App.

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2025

I've changed over from Klaviyo and the customer support has been great, John D especially was so helpful. I am finding the platform a bit more confusing than Klaviyo but the support is making it so much easier!

Using app

8 days

Total reviews

5

Average rating

5.0

5 / 5 Share

March 17, 2025

Yotpo Email Marketing & SMS is a powerful tool for e-commerce businesses, offering seamless integration with Shopify and advanced automation features. The platform makes it easy to create engaging email and SMS campaigns, with customizable templates and AI-driven recommendations. Its analytics and segmentation tools help maximize conversions, though pricing can be a bit steep for smaller businesses. Overall, it’s a solid choice for brands looking to enhance customer retention and boost sales. and Melvin was very helpfully for us, thanks

Store

Rubeek

Using app

19 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 17, 2025

I had some problems changing my account. John D helped me very quickly.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2025

Princess was super helpful today getting me all set up to use the email and sms marketing app. Their support team is always quick and precise with helping me get set up.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2025

GREAT

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2025

Joann is very great!

Store

ELKLOOK

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

March 13, 2025

A pretty good app that helps with communicating with customers and announcing sales and such! I had an issue with logging in and accidental charges, and John D. helped me resolve it quickly and they will be refunding me, which I very much appreciate!

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2025

Great experience so far! Quick customer support

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

March 12, 2025

John D was very helpful and knowledgable. Thanks for your help John!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2025

Joanne was great in helping me get my email set up just the way I wanted it. This is a fantastic service!

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 10, 2025

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2025

John D was very helpful and professional! SMS bump is great for marketing and pricing is also amazing!

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2025

Princess S was so patient in helping me set up the SMS feature after being rejected

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2025

I had a complicated issue, and Jay went above and beyond to help me resolve it. His expertise, patience, and clear communication made the entire process smooth. I truly appreciate his dedication and professionalism. If every support experience was like this, tech issues would be a breeze! Thanks again, Jay!

Store

LUMÉA

Using app

About 12 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

March 6, 2025

Melvin helped me out, he was very professional and helpful!

Store

PRO5IDE

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2025

had some issue when joined but Joanne was very good at sorting them all out quickly.

Using app

About 24 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2025

Great app, great support. Rock N helped super fast, and helped fix my issue -- thank you!

Using app

Over 5 years

Total reviews

7

Average rating

5.0

5 / 5 Share

March 4, 2025

Very Helpful staff, quick response

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 3, 2025

Support hat sehr schnell geholfen!

Using app

27 days

Total reviews

1

Average rating

5.0