All reviews

Rating Breakdown

  • 5
    17% (1,417 ratings)
  • 4
    1% (59 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (21 ratings)
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5 / 5 Share

Nov. 2, 2024

Marnie Was such an awesome help I’ve been struggling with this for weeks and we fixed it in 20 minutes

Using app

38 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2024

Really helpful support team!

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2024

Jay from Yotpo's customer service team is exceptional! Their professionalism, quick responses, and deep understanding of our needs made our experience seamless and truly pleasant. Thank you for going above and beyond, Jay!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2024

Rock was very nice and helpful

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2024

customer service is great, i spoke with john D and he answered all my questions quick and easy

Store

FUTURA

Using app

9 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 30, 2024

Marnie and all support staff is super helpful, the live chat option is very convenient when needing some assistance. Yotpo marketing app is very user friendly and informative, and the pricing is great for small businesses. Definitely recommend this app for all start up stores!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2024

John. D was very helpful and quick when verifying my request.

Store

My Store

Using app

About 19 hours

5 / 5 Share

Oct. 29, 2024

Jay was super helpful and super patient with me! and he gave clear instructions and made it easy for me to understand and didn't leave my side thanks Jay

Using app

About 1 hour

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 29, 2024

Princess was so helpful and made the process quick, easy, and simple. Im all verified and ready to go. Thank you Princess.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2024

John D was super helpful in resolving my issue with the DMARC. I was able to send him screenshots and he told me exactly what needed to be changed instead of me having to contact my provider directly. Thankyou.

Using app

2 months

Total reviews

7

Average rating

4.4

5 / 5 Share

Oct. 29, 2024

I'm new to this app, but have already had really great experience with customer support. Specifically with Marnie and Rock. Both were very helpful and quick to find my solutions.

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 28, 2024

'Jay' was great and quick to help fix my bug! Thanks

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 28, 2024

I recently had the pleasure of working with PL from Yotpo, and I can confidently say that my experience has been outstanding. PL demonstrated an exceptional understanding of email marketing and SMS strategies, providing tailored solutions that significantly enhanced our outreach efforts. From the beginning, PL was attentive and responsive, ensuring that all my questions were answered promptly. Their insights into customer segmentation and personalized messaging helped us craft campaigns that resonated with our audience, resulting in increased engagement and conversion rates. What impressed me the most was PL’s commitment to our success. They provided clear guidance on best practices and offered innovative ideas that set us apart from our competitors. The Yotpo platform itself is intuitive and robust, but having PL as a representative made the experience even better. Overall, I highly recommend PL for anyone looking to leverage Yotpo’s Email Marketing and SMS services. Their expertise and dedication are invaluable assets that can truly elevate your marketing efforts.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2024

Just getting started but customer service has been great, especially Jay.

Using app

About 13 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 27, 2024

I appreciate the John D helped me a lot, thank you

Store

ONELOVE

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 27, 2024

Great customer support from Princess S. 10 stars!!!

Store

Velvoza

Using app

41 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2024

Very good support. Easy and fast forward to the point, thanks to JL im getting answers to my questions!

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2024

I really enjoy using the app, but their support is even better. Once connected to PL (Princess) , I was able to get my issue resolved quickly and she was super polite! I am so appreciative of her help.

Store

Lav Lux

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2024

Top

Store

Beaume

Using app

19 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 26, 2024

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Store

BUYONE

Using app

44 minutes

Total reviews

6

Average rating

5.0