Yotpo: Email Marketing & SMS
Drive more revenue with smarter email marketing & SMS
Rating
4.7
feedback
2,493
chart
#2,910
All reviews
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May 16, 2024
I appreciate the awesome customer support from Joann and their entire team. The chat support online chat is very timely and helpful. Using the platform takes some practice but with the great support it makes it easy and that's why I rate it 5 stars.
May 16, 2024
Great App and Great customer service. The service was stellar, I had an agent by the name of Joann C that gave me the information that I needed to execute and update my terms and service to start sending out sms messages and she was very patient throughout the process. I am a forever customer and thanks Joann for all of his help! We need more agents like you.
May 16, 2024
I had the pleasure to work with Marnie on chat this morning. She was fantastic. Patient, knowledgeable, and really helped me through the process of adding SMS to my account. Marnie is the epitome of customer service. I wish I had associates as well versed and as kind as Marnie. My greatest hope/wish is that anytime I need to chat, I would be connected to Marnie. Marnie if you are seeing this, GREAT JOB!!!1
May 15, 2024
PL was really helpful when trying to get my SMS setup. Very smooth process as well.
May 14, 2024
Regie was extremely quick with their responses and with everything they sent was extremely helpful information without needing much explaining because of the well-thought responses. Amazing customer support!
May 14, 2024
Fantastic Customer Support. I had the esteemed pleasure of being assisted by their elite Staff Member QUIN whom is in a very prestigious league of her own. Equipped with unsurmountable knowledge, adaptability beyond comparison, and the kindness of a thousand graces, she made the whole verification process not only simple, but rather a pleasure..! A very special Thank You dose not even seem to come close to the amount of gratitude I feel For QUIN.
May 14, 2024
Quin was very swift and knowledgable. They did a great job at helping me get my account verified. Thanks Quin!
May 14, 2024
great experience, felt good to know help needed solved my question. thanks Joann C
May 14, 2024
John D with customer support was immensely helpful in getting my TFN verified so i can utilize sms marketing.
May 14, 2024
Bastantes profissionais e sempre prontos a ajudar. Agradeço imenso a ajuda da Joann C, que foi fantástica.
May 14, 2024
Marnie was very helpful! straight to the point, yet friendly. Thank you Yotpo