All reviews

Rating Breakdown

  • 5
    59% (1,647 ratings)
  • 4
    2% (65 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (40 ratings)

Reviews with Text

  • 99% (1,738)
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5 / 5 Share

Feb. 17, 2025

solid app, will se how its works in the future

Store

sowha

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2025

PL is very helpful and always helps with any problem I face with the app I do recommend this app and her assistance

Store

MDB

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2025

John D did a great job helping me to verify my number and start using the app. Very fast responses and friendly chat.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2025

Princess S was a great support for me give her a raise!!

Store

Fervid

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 14, 2025

Quin was very helpful today in setup of app. We were new to SMS app it was very user friendly and process was easy to navigate with her help.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 12, 2025

Marnie was extremely helpful with setting up my flows to ensure the customer was being directed how I wanted them to. Thank you!

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 11, 2025

Rock gave me such a smooth customer service he was so helpful with the verification of the toll free number great service !

Store

Przhats

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2025

Good stuff, thank you customer service rep John D

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 7, 2025

I recently had a great experience with Yotpo’s chat support. The representative was patient, knowledgeable, and resolved my issue quickly. They provided clear explanations, offered helpful resources, and ensured I fully understood the solution. I appreciate the efficient and friendly service, and would highly recommend Yotpo’s support team to others!

Store

Voisson

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 6, 2025

Great app and great support. We use it on all our sites for SMS. Quin was incredibly helpful and quickly helped us resolve a small issue we had. Highly recommend.

Store

ibigboi

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 6, 2025

its great, very simple to use and Jay was very helpful

Using app

30 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2025

This app is great! Jay was very helpful in order to set up the whole app! Thanks!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2025

Chat assistance is great, got everything resolved quickly.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2025

Rocky N was very patience and took the extra mile to help me get set up from start to finish!!!!! 10/10!!! After needing help again, a nice gentleman named Jay L was just as great! Everyone on their team is very helpful! They both went above and beyond for UADA SKIN!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 6, 2025

Thanks for the help ROCK he set up my flows for me legend :)

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2025

Great app, i have used this with many stores for years. Now im activating my for a new store. This app is a "Must" for abandonment charts. Grat support, in this case PL helped me to activate the account

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 5, 2025

Customer service, particularly Rock, was very easy to work with and resolved my issue quickly. Went the extra step and guided me to every page, every text, every step i needed to accomplish what i needed. went from almost deleting the app to smooth sailing

Using app

About 17 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2025

Quick replies and Joann was very helpful.

Using app

3 months

Total reviews

14

Average rating

5.0

5 / 5 Share

Feb. 4, 2025

I've only used this company for their reviews over the years.. I used the SMS marketing feature once & i liked how it worked.. however i recently tried to use this feature again & says i need to to validate my number.. ? Anyways, Quin was very attentive to my challenges & I am grateful for her help ! thank you !

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 4, 2025

I had some publishing issues. I talked to John D in the Chat and he was really nice and helpful. Very good and fast support. Plus points for beeing nice and felt like very good support.

Using app

5 days

Total reviews

1

Average rating

5.0