All reviews

Rating Breakdown

  • 5
    59% (1,647 ratings)
  • 4
    2% (65 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (40 ratings)

Reviews with Text

  • 99% (1,738)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 3, 2025

This company is all about customer service and making sure that they not only understand the app but marketing strategies and why they are important! I love love how detailed they are in tutorials and the customer experience. John D was such a great help in my onboarding process, would recommend.

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2025

Thank you John D for assisting me with my account validation before I can test send my first newsletter. He is friendly and approachable. I am so excited to use Yotpo email marketing app, hopes it will be a great help for my business.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 2, 2025

Very easy process to install my agent PL was very helpful and patient helping me set up. Going to be able to take my buisnness to the next level

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2025

I had an issue and john helped fix it. Thank you john I really appreciate it!

Store

FRACA

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2025

PL was knowledgeable and fixed my issues quickly. They were polite and easy to work with.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2025

Melvin helped me a lot and fixed all my problems for me

Store

Allora

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 28, 2025

PL was great at answering all my questions and providing simple and even quick video instructions. PL waited while I worked through her instructions until all my questions were answered. Great!

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 28, 2025

Top customer service, especially Quin Shiena G helpful. I appreciated the speed. Very satisfied

Using app

22 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 28, 2025

Marnie was a great help!! She helped me set up my abandoned cart email!

Store

Inaury

Using app

About 1 month

Total reviews

11

Average rating

4.9

5 / 5 Share

Jan. 28, 2025

Joann was GREAT! She answered all my questions and made sure I was taken care of before letting me go. I will definitely start using Yotpo for SMS and Email marketing. Thanks!!

Using app

27 days

Total reviews

5

Average rating

3.4

5 / 5 Share

Jan. 26, 2025

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 26, 2025

John is super helpful and awesome. Thank you!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 26, 2025

John D was great help and patient!

Using app

About 2 years

Total reviews

3

Average rating

3.7

5 / 5 Share

Jan. 25, 2025

Veri kindly customer service. I chat with Joann and he is very good boy. Thank you for support. Have a success with your business

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 25, 2025

Joann -Thank you so much

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2025

Quin brought to me very effective support in the installment and set up of the app so it can run appropriately. I recommend this app, has qualified people to help to any issue and of course the app has many tools for promoting sells. Very good.

Using app

15 days

Total reviews

16

Average rating

4.8

5 / 5 Share

Jan. 23, 2025

Quin was super helpful in verifying my tfn for my business. I was walked through every step with no issue and clear understanding! I appreciate Quin being a great person on the yotpo/shopify team!

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2025

Great app and fast support. Marnie was very helpful with solving the issue for responsive email design.

Using app

About 2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 22, 2025

This app works very well. Easier to use and more affordable than other apps. Many thanks to the staff, John D, for solving my problem very quickly.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 21, 2025

Quin was very helpful in assisting my business with setting up our TFN for our SMS marketing. Thank you Quin!

Using app

About 1 year

Total reviews

2

Average rating

5.0