All reviews

Rating Breakdown

  • 5
    59% (1,647 ratings)
  • 4
    2% (65 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (40 ratings)

Reviews with Text

  • 99% (1,738)
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5 / 5 Share

March 4, 2024

I recently had the pleasure of receiving assistance from PL, and I felt compelled to share my positive experience. PL went above and beyond to address my concerns and provide solutions that exceeded my expectations. Their knowledge and expertise were evident throughout our interaction. PL demonstrated a deep understanding of the subject matter, and their ability to communicate complex information in a clear and concise manner was truly impressive. I felt well-informed and confident in the guidance provided. What stood out most was PL's dedication to ensuring a positive resolution. They approached my inquiries with patience, professionalism, and a genuine commitment to helping me. I greatly appreciated the personalized attention and the sense that my concerns were genuinely cared for. In the realm of customer service, PL sets a high standard. Their helpfulness and problem-solving skills make them an invaluable asset. I highly recommend reaching out to PL for any assistance you may need – you won't be disappointed!

Store

tondion

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2024

I just used chat to get clarification on sending text messages to customers. PL was amazing!

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Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2024

Great app and support from Ruzsel John!

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Total reviews

3

Average rating

4.7

5 / 5 Share

March 3, 2024

Marnie was so great ! Loved my experience with her from start to finish !

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Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2024

Marnie E is the best, helped me solved everything thanks

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Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2024

JOHN D was great and very helpful!

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Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2024

John D was very helpful

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2024

quick and efficient specially John D i recommend

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Total reviews

3

Average rating

5.0

5 / 5 Share

March 3, 2024

This is an amazing must-have app for all shops. The support is absolutely incredible. I have a few issues and the agent "PL" helped me in no time to resolve the issue. Very professional, knowledgeable, and perfect. Highly recommended.

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Total reviews

7

Average rating

5.0

5 / 5 Share

March 2, 2024

Marnie is the bees knees!

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Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2024

Very helpful and supportive, aswell as patient. Great app!

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Total reviews

2

Average rating

5.0

5 / 5 Share

March 2, 2024

Fast and simple. My friend Regie had 10/10 customer support and service!

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Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2024

Good support

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Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2024

AJ was of wonderful assistance. Very prompt! Highly recommend!

Store

Glamhut

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Total reviews

4

Average rating

5.0

5 / 5 Share

March 1, 2024

I reached out to customer service to get my account verified and Quin was a great help with getting me set up quickly.

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Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2024

I can't express how grateful I am for the exceptional support I received from Quin and the entire Yotpo team. My account encountered a temporary block from sending emails, which was a huge concern for me and my business. Quin promptly stepped in and resolved the issue with remarkable speed and efficiency. Not only did Quin resolve the problem swiftly, but her communication throughout the process was outstanding. Quin kept me informed at every step and ensured that my concerns were addressed promptly. As for the Yotpo Email Marketing and SMS app itself, I've found it to be incredibly powerful and effective in reaching my customers. The ease of use and robust features make it a must-have for any Shopify store owner looking to enhance their marketing efforts. I highly recommend Yotpo Email Marketing and SMS to anyone looking to take their marketing strategy to the next level. And if you ever encounter any issues, rest assured that Quin and the fantastic support team will be there to assist you every step of the way. Thank you, Quin, and thank you, Yotpo, for providing such an outstanding product and support experience!

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Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 29, 2024

Hello there everyone through setting up my account for my store I had a brilliant assistant by the name of Quin Shiena G Very supportive and Helpful Thank you very much! :) Ben

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Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 29, 2024

Absolutely fantastic experience! John D provided invaluable guidance on setting up email & SMS and even scheduled a personalized tour for us. Outstanding customer service! :)

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Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 28, 2024

John D was amazing in helping guide, interact and get approved our SMS marketing! Highly recommend this service as it drives consumers to our site and increases our revenue 10x (data proven)!

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Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 27, 2024

Great customer support, fast and efficient, Quin really helped me out!

Using app

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Total reviews

4

Average rating

5.0