Yotpo: Email Marketing & SMS
Yotpo: Email Marketing & SMS for Shopify
Rating
4.8
feedback
2,787
chart
#7,962
All reviews
Review RSS Feed
Jan. 21, 2025
The team is very supportive and helpful. I had the pleasure of working with Jay L who helped me get my policy and TFN number set up.
Jan. 19, 2025
PL was amazing, helped me with the account setup. So far I am enjoying the app and how easy it is
Jan. 17, 2025
Yotpo is a great SMS & Emailing marketing app. I appreciated their ease of use. Marnie E. was a great help in getting me set up to send messages to my customers and be able to grow my store.
Jan. 16, 2025
Reached out to the support team to be verified and the experience was great. I worked with Joann and not one time did I feel rushed, as a newbie to this platform it took me a while to figure out everything. She was so helpful and patient. Thank you for your assistance!
Store
My Store
Using app
1 day
Jan. 16, 2025
Joann was very helpful in ensuring that i was able to navigate how to use the app. Thank you
Jan. 15, 2025
I was about to delete the app because I found the service too complicated and difficult to use. However, when I was politely asked why I was leaving, Rock, the representative, stepped in and addressed every single issue I had. As a result, I decided to continue using the service, and I truly think it was the best customer support experience ever.
Jan. 14, 2025
The product review section has been great so far. I just contacted Marnie for help adding Yotpo to my website for emails and flow. She was very helpful!
Jan. 13, 2025
I use many of Yotpo's products because I love the way they can be layered into a cohesive marketing strategy. I have been using their reviews app for I think over 10 years, and Subscriptions and Loyalty apps for over a year. I'm finally diving into the Email and SMS app, after using many other competitors over the years. Melvin has helped me out a few times, and he's been excellent! My learning curve to get started with their Email has been a little more than with other apps, but I feel this is because their Email/SMS app is more robust than some of the others in terms of creating clever "flows" and hyper-specific segmentation options. When I had a technical issue, Melvin solved it in literal seconds. Thanks Yotpo! You save the day once again!
Jan. 13, 2025
John D. was very understanding and helpful, and he solved my request immediately. Appreciated!
Jan. 12, 2025
PL was very helpful with the approval process to get accepted to start sending text messages!