All reviews

Rating Breakdown

  • 5
    91% (6,531 ratings)
  • 4
    4% (274 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (209 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 19, 2024

I am very grateful to Mr. Reymon Alvero. I had no knowledge of the Yotpo app, which caused me to encounter many difficulties when installing the program, resulting in a slow progress of my work. Until Mr. Reymon Alvero, he helped me solve the problem of how to install the Yotpo code into Shopify and manually installed it for me, which greatly accelerated my work progress. I am very grateful to him.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 19, 2024

Great app. Had great support from Ethelbert and Ruzsel getting all set up. Thank you both!

Store

Wella

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2024

Using app

--

Total reviews

2

Average rating

3.0

5 / 5 Share

Dec. 19, 2024

Using app

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Total reviews

3

Average rating

4.7

5 / 5 Share

Dec. 18, 2024

super helpful via live chat. Fixed the issue in minutes.

Store

Baaby

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2024

Jeorge was incredibly helpful and resolved my issue in no time. I am truly grateful for his quick and efficient assistance. Thank you so much, Jeorge!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2024

Excellent fast service as always!!!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2024

Our problem was sorted in a matter of minutes with a very diligent and professional Vien. Highly recommend the platform

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 17, 2024

I cannot express enough how outstanding the support I received was. John Nabong Ruzsel is truly exceptional in every way. He demonstrated remarkable patience and took the time to thoroughly guide me through every step, ensuring I understood how to correct my mistakes. His expertise, professionalism, and dedication to helping others shine through in his approach. Not only did he provide solutions, but he also gave me the confidence to handle similar issues in the future. John’s support made a significant difference, and I’m incredibly grateful for his guidance and assistance!

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2024

Great app, Daniel P was extremely helpful with fixing a problem.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2024

yotpo support team are extremely helpful and fixed my issues in less than 10 minutes! Thank you!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 12, 2024

Mitch was extremely helpful in getting our reviews on our site when I couldn’t figure out how to get them in the right spot myself!

Using app

Almost 9 years

Total reviews

5

Average rating

4.2

5 / 5 Share

Dec. 12, 2024

Daniel from Yotpo's support was of great help to get my TikTok - Yotpo integration up and running and have the reviews syndicated!

Using app

8 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 12, 2024

Thanks again for the brilliant assistance! Today it was Jeorge and as per usual the customer service was 5 star. Always helpful and very responsive.

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 11, 2024

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 10, 2024

Jeorge Kenneth V helped me install the review widget to my new theme. It took him just a few minutes to do it. Jeorge was respectful, fast, effective.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2024

amazing customer support shoutout vien santis

Store

Caftari

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2024

Shoutout to Sheila R who was super helpful!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 7, 2024

I do NOT recommend! Hard to use, and chat bot is annoying.

Using app

About 1 hour

Total reviews

9

Average rating

3.2

Developer Reply

Thank you for your feedback! Please do not hesitate to respond to your ticket so we can assist you further with your on-site widgets installation. We are continuously improving our AI chatbot in order to provide the optimal experience for our customers and we apologize for your negative experience with it.

5 / 5 Share

Dec. 6, 2024

Great service!! And the customer support is excellent! I have asked so many questions but all the response was so quick and the answer was so accurate and helpful. Thanks Daniel P for all the supports !

Using app

About 1 year

Total reviews

2

Average rating

5.0