Yotpo Product Reviews & UGC

Nov. 15, 2024

Daniel P, you're great thnx

Nov. 15, 2024

Great support.

Nov. 14, 2024

Excelente atención por parte de Raymon, atenta ,preparado para resolver cualquier tema de la app me termino de configurar con rapidez y eficacia, felicitaciones!!

Nov. 14, 2024

Mitch was super knowledgeable and helped me find the solutions in minutes.

Nov. 14, 2024

I honestly cannot believe I had this app for free for almost 10 years, it kept sending review requests and I didn't even pay much attention until recently I redesigned my website. I had Yotpo reconnected and finally got a chance to dive deeper into this app. Reymon was so helpful, and was able to complete my request (when it was still on the free plan) before signing up for the starter plan for some additional features. 5 stars, keep up with the great work!

Nov. 13, 2024

When I contacted customer service, I was connected to Doner, who solved my problem quickly. We are very happy with this product.

Nov. 13, 2024

Great experience with the app so far. Support, especially Sheila R., has been fantastic.

Nov. 13, 2024

Yotpo is such a great service! And the support is always very prompt and easy. We love working with them!

Nov. 13, 2024

I have been using Yotpo for my website reviews for a few years now and have been really happy with it. I just reached out to customer service for the first time for help with product images and it's 11:30 pm where I am and I was impressed when someone was available to chat with me at this time. Reymon responded quickly and was able to help me with my issue within a few minutes! very happy with the customer service and that it was available even late at night which is often when I have time to work on stuff like this.

Nov. 11, 2024

Great app and customer support. Reymon A. N. was really helpful in moving our reviews from our old Woo store over to our new Shopify store :) Thank you!

Nov. 11, 2024

I would have given this a 4.5 if given the option... the only reason I didn't give it a five was that it took a little bit of running in a circle before the issue was resolved. Thanks to Ethelbert Santos, it finally was resolved. It may have just been a communication issue. Otherwise, I highly recommend this app and the one for email/sms. Good job Ethelbert!

Nov. 10, 2024

Excellent customer service! Doner assisted me and resolved my issue promptly. Thank you!

Nov. 10, 2024

Excellent service! The representative was incredibly patient and handled everything efficiently. I felt truly supported throughout the process—highly recommend! Thanks again

Nov. 10, 2024

Reymon Alvero was incredibly responsive and patient, helping me quickly resolve an issue I was stuck on. He figured out the problem in no time and made the process so much easier. Good sales support!

Nov. 10, 2024

Had a problem that needed coding done. Representative helped to fix the issue. Thank you!!!!!!!! 10/10 rating for customer service.

Nov. 10, 2024

Great customer support. It's one thing if the app works, but if there's an issue (or user error) and you need help, there has to be good customer support. Yotpo has that - they respond quickly through chat and are have helped me figure things out whenever needed.

Nov. 8, 2024

We absolutely LOVE Yotpo and their customer service! I had the pleasure of working with George Kenneth on live chat, and he went above and beyond to help me resolve some issues and make necessary adjustments. Thank you, Yotpo team, for the exceptional support!

Nov. 7, 2024

We are very happy with the Yotpo Product Reviews and UGC app. There are a ton of customizations that can be made and multiple ways to display your product reviews. If ever we have any issues, the customer support team goes above and beyond to resolve. Today Ruzsel helped me to customize a landing page I was stuck on and had my questions resolved in minutes.

Nov. 7, 2024

I have Yotpo on both my websites and it works well for me. I did have an issue recently with what appeared to be bots adding a thumbs down in high volume to many of my reviews, because of the nature of many of my products (in person and 1 to 1 classes) I know they are not genuine. Yotpo did resolve this for me with a workaround so overall I have been very happy.

Nov. 6, 2024

Great app with an efficient customer service. A special thank you to Doner P for helping us with an issue. It has been a lovely experience and I highly recommend the Yotpo app.