All reviews

Rating Breakdown

  • 5
    92% (4,085 ratings)
  • 4
    3% (145 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (129 ratings)

Reviews with Text

  • 99% (4,383)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 24, 2026

What really makes this app stand out is the excellent support provided by the agents, especially Nicole M., who has been the best I’ve worked with so far. He resolved my issue right away and clearly knows his craft. Many thanks!

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

March 24, 2026

Easy to use and Doner P was very helpful with a small issue that I had - thanks

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 23, 2026

So helpful

Using app

Over 3 years

Total reviews

10

Average rating

5.0

5 / 5 Share

March 21, 2026

INCREDIBLE CUSTOMER SERVICE. THANK YOU MITCH R!!!!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2026

As our small roastery begins to outgrow itself we knew that changes needed to be made. With that, resources needed to be reevaluated and resources with options to be upgraded were of the utmost importance to us. Yotpo offered just that and the ability for syndication. There were some hiccups on transferring/upgrading to the next tier with Yotpo but we were fortunate enough to have Doner P. from Yotpo Support help iron out the few problems we encountered. Plus it gave us the opportunity to interact with Yotpo support team, they did not disappoint and helped us resolve the issue in a timely manner.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2026

Warren P. helped us with the process integration between Klaviyo and Yotpo. Great serice, explained what was going wrong

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

March 16, 2026

Store

Care

Using app

Almost 7 years

Total reviews

5

Average rating

4.8

1 / 5 Share

March 15, 2026

really hard to use, and old function, worst customer service

Using app

Over 2 years

Total reviews

11

Average rating

4.3

5 / 5 Share

March 11, 2026

Very happy with support from Ruzsel!

Store

VILLOID

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2026

Reymon N was an absolute weapon and helped sort out my issues asap!

Using app

About 1 year

Total reviews

5

Average rating

4.2

5 / 5 Share

March 4, 2026

Using app

Over 1 year

Total reviews

4

Average rating

4.8

5 / 5 Share

Feb. 28, 2026

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2026

fast efficient and helpful service from reymon!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2026

Ruzsel J, great communication and helped me with my issues right away. Thanks.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2026

Ruzsel was absolutely fantastic to work with. We’d been dealing with an ongoing issue around syndicating our reviews across the US and UK sites, and it had become quite frustrating. Ruzsel quickly stepped in, took the time to fully understand the problem, and worked through it until everything was resolved. He communicated consistently throughout the process, explaining the technical details in a way that was easy to follow and keeping us updated on progress. Thanks to his expertise and support, the issue is now fully resolved and everything is running smoothly. We really appreciate his help and wouldn’t hesitate to work with him again.

Using app

About 4 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 25, 2026

Merci à Ruzsel J de m'avoir aider, et pris le temps de m'installer correctement les widgets. Je recommande

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2026

Yotpo is easy to use and easily customizable. Customer service, specifically Reymon N., is VERY responsive and helpful!

Store

Losano

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 19, 2026

Your agent Ruzsel J was phenomenal, quickly dove into our issue and handled all requests promptly and immediately to our satisfaction. Thanks Ruzsel!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 18, 2026

Reymon M. was a great help to me! His assistance was 10/10

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2026

Huge thanks to Joian Z for the quick help with the review carousel issue. Super fast support and problem solved smoothly. Excellent service!

Using app

Over 5 years

Total reviews

2

Average rating

5.0