All reviews

Rating Breakdown

  • 5
    92% (4,082 ratings)
  • 4
    3% (145 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (129 ratings)

Reviews with Text

  • 99% (4,380)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 28, 2021

Must have app for reviews and referrals. Customer support is pretty amazing - Anne was extremely helpful and assisted in our switch from another review platform.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2021

Manny was just amazing. He added the review widgets for my website and went above and beyond to ensure that everything was working correctly. Thank you so much Manny - you are my hero!

Using app

About 8 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2021

So far, I am really like this app! It is very easy to install and start to use. Chat support is always very helpful.

Store

Yuntech

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2021

Great service and quick response, last super help from Gimbert =) Always available to help and I think the app has been helping us getting conversions! So glad with it!!

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 27, 2021

Great app! and the customer service is very helpful! Great app! and the customer service is very helpful!

Using app

26 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 13, 2021

Don was so amazing helping me with coding stuff! Very knowledgeable and efficient. I love working with Yotpo! Super quick and reliable.

Store

HE Inc

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2021

Excellent product, excellent service. Yotpo is great for Shopify-based businesses hoping to display reviews from past customers to potential new ones

Using app

8 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 5, 2021

The app works great and their support is top notch. I had a question and they replied almost immediately with an answer.

Using app

Over 1 year

Total reviews

6

Average rating

4.8

5 / 5 Share

Aug. 26, 2021

Wonderful and customer service helped every step of the way! Rilu Jane sat and reinstalled everything I needed for over 30 minutes and walked be through step by step. I would highly recommend.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 26, 2021

Merchant from Japan. I totally love this great App. Cannot descirbe with my poor English, so please try out the free plan and just experience it! Our store has enhanced its charm with our happy customers' voice. And one more thing, the chat help assitance service is great. They are most willingly! I'm so thankful to Sheen for helping solve the problem.

Using app

22 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 24, 2021

Great product and great service. Their instant messaging support is really convenient and helpful. Answer questions and fix problem really fast. Thanks our support Ed to help out.

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 24, 2021

We've used Yotpo for years and love it. The team are so incredibly helpful and reply to any questions within minutes!

Using app

Over 4 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 23, 2021

Customer service experience was awesome - James responded quickly and went straight into our store to help us make the star reviews look good on one of our templates - thanks James!

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2021

Super helpful customer support. They made Yotpo appear exactly as I wanted it to on my website and did it in less than 10 minutes. Thanks Don!

Using app

2 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Jan. 6, 2022

Eduardo R was so amazing! Just had to let him know what i needed done and he did it all himself! So good when you don't have time or knowledge of adding coding to your website!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2021

I had some problems setting it up, and got AMAZING customer service. overall, this app is very friendly and easy to use. thank you so much Mark!!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2021

Really helpful customer service to get my growth plan started, no issues making sure that I got the layout and data tracking all ready.

Using app

8 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Aug. 21, 2021

Thank you Sheen for helping us with an import project into our shop. Very happy with Shopify support team.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 19, 2021

Thank you, Ed – you've been a huge help and I really appreciate your time and effort in resolving a few niggly things during setup. Excellent customer service. The app looks great and is hopefully going to be a great asset for us.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 19, 2021

Yopto is the BEST! I was super stressed because I decided to switch platforms I was currently using Godaddy and decided to switch to Shopify and I needy my reviews imported to my Shopify store. When I say Rilu from yotpo made everything so easy was very patient with me and also responded back and got my reviews on my Shopify store in a timely manner. THANK YOU YOTPO YOUR BEST !! Thank you so much for helping me!!

Using app

10 days

Total reviews

1

Average rating

5.0