All reviews

Rating Breakdown

  • 5
    92% (4,158 ratings)
  • 4
    3% (153 ratings)
  • 3
    1% (34 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (125 ratings)

Reviews with Text

  • 99% (4,464)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 14, 2021

I thought it was a bit difficult to set up on my own, so I talked to Gimbert through Yotpo's chat and he helped me in minutes! Fast and god service.

Store

VAGPWR

Using app

2 months

Total reviews

2

Average rating

4.0

5 / 5 Share

Sept. 14, 2021

Thanks Kenneth for your help, such a legend! the service is incredible, collecting reviews is easy and it has helped our company to gain reliability with our customers.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 14, 2021

I have been speaking with Ronel and he has been so very generous with his time and expertise. I had many questions and he was able to answer each one. Nothing was too much. Some of the best customer service I've received. Thanks. The app is great and I look forward to using it more effectively.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2021

This is an amazing app! But what is more amazing is the 24 / 7 customer service. I have had issues across several stores and they are always there and always fix what is usually user error lol

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2021

The app is the best for collecting and sorting reviews! I have also upgraded to the Growth Plan where I can add a Reviews Carousel on the home page and product page, works like a charm!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2021

Seemless process and amazing CS! They've been extremely helpful in not only getting our system up but also answering my thousand questions.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2021

So far, so good. Chat rep Eunice helped migrate our reviews from a WooCommerce store to Shopify Yotpo. Chat support was easy and responsive. Thank

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2023

Thanks to Rhenant we had concerns in the code, but she solved it quickly and we are satisfied with the result.

Using app

About 5 years

Total reviews

6

Average rating

3.7

5 / 5 Share

Sept. 10, 2021

Loving this app - Jeorge was super helpful getting me sorted with the carousel. Thanks! Looking forward to getting to use all the features.

Using app

7 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 9, 2021

this app has helped me in retaining clients, get new ones due to reviews dropped. and when i needed assistance, the support team member was prompt and efficient, helped me transfer old reviews to my new site. Eunice was a life saver. definitely reccommend

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 9, 2021

Eunice was very helpful - great customer service. She provided fast advice and support. Thanks for your help!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2021

I am so thankful to Orly at Yotpo for fixing a problem that happened when I transitioned to an Online Store 2.0 theme. Great customer service. Orly went above and beyond to fix the problem. Love this app!!!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 8, 2021

I didn't know if I could freely change the avatar of the customer review. It can be changed only with the prime plan. Thank you for politely teaching me in chat.

Store

SHIZQ

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2021

Fantastic support to implement reviews on our website! quick response and no issues at all. Would recommend 100%

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 7, 2021

We've been really happy with Yotpo. Our customers have found it easy to use, and they have absolutely stellar customer service (thank you, Mark!).

Using app

8 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 7, 2021

Eunice was great! He solved all issues and answered all questions! Fantastic customer service! A++++

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2021

Manny was extremely helpful when answering all of my questions when it came to integration. Due to his help, everything went through seamlessly. Thank you so much for the help!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2023

Everything works great. Great service from Joian Z!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Using app

Over 1 year

Total reviews

10

Average rating

5.0

5 / 5 Share

Sept. 6, 2021

Easy to install as a non-developer, support is quick and helpful (have only had to ask one question in 12 months!) and the reviews are really growing our business.

Using app

About 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 5, 2021

Awesome app, awesome customer service. Nothing to complain about; Been working with several apps, no bugs, everything works great!

Using app

About 1 year

Total reviews

6

Average rating

5.0