All reviews

Rating Breakdown

  • 5
    91% (6,419 ratings)
  • 4
    4% (272 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (205 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 4, 2022

Nick did a great job helping me with a review issue I was having. I hope to work with him and yotpo more in the future

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 12, 2022

Love how fast and quick the support team is at Yotpo! Very helpful! Nick and Allent helped me so much with importing our reviews. Very thankful! Djan from customer service has also been super helpful looking into our reviews backend and answering any questions I have! Joian Z has been so great as well!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2022

This ois an excellent app. Installed 3 days ago and reviews are rolling in everyday. with the old app i only got 3 - 5 reviews a month. lot's of flexibility and i really love the 2 reminders. Today i had some questions and doubts but Jeorge from support resolved the issues in no time. I already got the first returning sales from the reminders. Top notch

Using app

5 months

Total reviews

10

Average rating

4.9

5 / 5 Share

Jan. 4, 2022

Hi I have used the app its helping to transfer reviews from my old square site to shopify new website.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2022

Allen has helped me several times to navigate Yotpo! He is so helpful, patient and clear when answering my questions. Thanks Allen!!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 5, 2022

James was great and was a big help in getting all of my reviews to show up. It's even better that they have live help! Thank you Ronel!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 21, 2022

Today I have requested help to create a discount coupon and they have helped me a lot with a lot of kindness and attention. The app works very well and once you get the hang of it, it's actually very useful. The answers to my questions through the chat have been quick and very efficient. Thanks to the Yotpo team for their invaluable help.

Using app

9 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 3, 2022

I enjoy how fast and efficient it is for my business. I needed something easy to comprehend when letting my clients know to leave a review.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

1 / 5 Share

Jan. 2, 2022

A nightmare to install and use compared to other similar apps! Very few features on the free plan, again compared to other apps.

Using app

8 months

Total reviews

28

Average rating

2.1

5 / 5 Share

Jan. 2, 2022

Love this app for reviews. Very easy to use and Keith addressed my questions quickly and thoroughly. Very happy!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 2, 2022

Allent was great. All customer service has been top notch in the short while I've been using Yotpo. Service works as intended for collecting customer reviews. Great app backed by a great team. Update: Needed assistance with my star ratings that required coding knowledge, Orly fixed it for me quick. Great job and thank you!

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 22, 2024

Ruszell was prompt with responses and implemented code for me to make my star reviews show on my products. Super courteous and patient with additional questions. I’m on the entry level and for now that’s all I need. Grateful for excellent service even though I’m a tiny business and not paying for the top version. Thanks

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 1, 2022

Great service from Yopto and Lemuel from Yotpo was so helpful when i had some request and questions regarding onsite widgets. Will definitely recommend.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 31, 2021

They were able to respond immediately. The problem has not been solved yet, but I am satisfied with the responsiveness. I hope the problem is also solved.

Store

MyFit

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 30, 2021

Just started using it and so far very good with everything. Great support from Manny T, highly recommended.

Store

OXOMIO

Using app

About 1 month

Total reviews

7

Average rating

4.4

5 / 5 Share

Dec. 30, 2021

I absolutely love this app! The customer service is top notch and all of the features are perfect! Howell Keith was great!

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 15, 2022

First the manual set up was a little tricky, but Lemuel C help me rally fast! Now my website looks amazing! Thank you!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 28, 2021

I love the Customer service it was great and I love that I can access that feature. Yopto was a little tricky for me to navigate as a new downloader

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 28, 2021

I have installed him on all three of my websites. It makes me very satisfied. Any problems that arise will be solved by excellent customer service.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 28, 2021

The use of Yotpo is very satisfying, and any problems will have excellent customer service to make corrections for you, very good!

Using app

Over 1 year

Total reviews

2

Average rating

5.0