All reviews

Rating Breakdown

  • 5
    91% (6,419 ratings)
  • 4
    4% (272 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (205 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 9, 2022

Ronel R was extremely helpful and patient with me. He quickly helped fix the issue with efficiency. Great customer service!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2022

Fantastic customer service! We had an issue with the widget displaying on our store and they managed to fix it very efficiently.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 31, 2022

Doner P. and Nick S. helped instantly via chat! I love the chat function. I've had great success with it thus far when needing assistance on Yotpo. Seamless and quick. Thank you!

Using app

Over 3 years

Total reviews

4

Average rating

4.8

5 / 5 Share

Jan. 7, 2022

I had an issue not being able to locate something within the app,Lemuel Kindly greeted me and helped me find what i was looking for, Amazing customer service, Very Respectful, and helped solve the issue i was having. Thank You Lemuel C.

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 7, 2022

I had a problem so contacted with the support team. Great service provided by Yotpo Eunice. The problem was solved quickly.

Using app

About 20 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 7, 2022

Needed help installing Review Widget and Star Rating on my Shopify store and Eduardo R saved the day! Thank you for the timely response and integrating YotPo seamlessly into my store!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 6, 2022

got great support from Donald U via chat - super friendly and helpful. This review is making me get to 100 characters...

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 6, 2022

I used this app and had a problem so contacted with the support team. SUPER QUICK RESPONSE and KIND SEVICE. The problem was solved soon and I was satisfied fully. Don't hesitate to use this app. Recommend highly.

Using app

2 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Jan. 6, 2022

The options in the app are confusing and difficult to sort through features and subscription levels. But, the reviews DO affect sales, and the support is very good. I had an issue with all reviews displaying on every page, not product-specific reviews. Nick was able to assist by editing the code in my theme to resolve the issue. Very grateful for the assist and support!

Using app

About 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

Jan. 5, 2022

Allent M was extremely helpful in assisting me to integrate my account into our Shopify store. Friendly and helpful! Highly recommend.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2022

Had some problems getting the widget to work but Nick literally took care of it in a minute. Amazing, friendly support! Thank you Nick!

Using app

6 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Jan. 5, 2022

Yotpo is an amazing app. Their customer support is very efficient and provides help right away. Gimbert helped me with everything I asked and was very pleasant, knowledgable and professional. Thank you Yotpo Team for being so wonderful!

Using app

3 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 5, 2022

Really fast customer service, responsive app with lots of useful features, looks great on our site, thanks!

Store

Seventh

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 5, 2022

As brand owners, we understand the importance of reviews and UGC on conversion rates and ultimately, sales, and there is no better platform than Yotpo to accomplish this. I highly recommend it!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2022

awesome and really fast customer service! thank you for your assistance. i can only recommend this app

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 5, 2022

I used this app recently and i face problem but with help of yopto my problem is resolved but CSR and Best product

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 5, 2022

Great app, with great support ,Howell Keith R is a great help and stood with me until I got the work done.

Store

aastey

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 5, 2022

best customer care by Mark oliver in resolving my reviews import thanks a lot for helping me and be proactive!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2022

I got a great help from Eunice of the Yotpo help team. really responsive and helpfully. The app itself is nice.

Using app

8 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Jan. 5, 2022

Allent M did a great job helping me with a review issue I was having. I hope to work with him and yotpo more in the future. Many thanks!

Store

IKURAM

Using app

About 2 hours

Total reviews

1

Average rating

5.0