All reviews

Rating Breakdown

  • 5
    91% (6,419 ratings)
  • 4
    4% (272 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (205 ratings)
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5 / 5 Share

Jan. 12, 2022

I like Yotpo a lot. They definitely have lots of features that I like and the service is awesome. Not to mention, Allent M. takes really good care of you in the chat.

Using app

Almost 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 12, 2022

I use this App on both websites. I don't need to know much about this App because I can contact their support team directly if I have any questions. Their support team is always there, Responsive and accurate to fulfill my needs. Highly recommended!

Store

drsono

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2022

I really have been enjoying the ease of collecting reviews with this App! Their support team is super friendly and great too! Shoutout to Allen and Kenneth! Also Kenn T was super helpful as well! UPDATE: Lemuel is also awesome! Very patient and helpful What a great support team!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 11, 2022

Just integrated on growth plan as of today. Support was quick to respond and assist with integrations.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2022

Nick S was very helpful! Yotpo has always been a solid choice for me regarding my product reviews. I have worked with them on several large brand sites, and it's always been a good experience.

Using app

About 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 11, 2022

I didn't understand the app first, I write to support and where super helpful and fast. My clients have loved to interact within the site :)

Using app

Almost 3 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Jan. 11, 2022

James on the support desk was very helpful in assisting me to integrate Yotpo review into my shopify platform. Seems to be working well now

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2022

App does everything you need. I decided to use this app as i wanted to add photo reviews. The customer service is exceptional. Any issues have been fixed straight away via the chat function. Rhenant T helped a lot.

Using app

6 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Jan. 11, 2022

App is great, but even more great is Eduardo, he helped us big time!! Wish we could have him handy all the time! Thank you!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2022

Manny was very quick and efficient in resolving my issue. It was done. From one day to the next. I'm very happy with the service!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2022

I love it so far. Kenneth John is the best and super helpful. I was struggling for hour trying to figure out my issues myself, but Kenneth solved it in minutes. Thank you!!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2022

Their app has been super helpful in collecting reviews for our sister brand, we are thrilled to finally integrate it now into this one! Also, their support team is fantastic. I've reached out for help from them twice now (once was even on the weekend) and both times they were extremely responsive and resolved the issue(s) seamlessly.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 26, 2023

Ruzsel John N replied and resolved my issue very quickly...on Boxing Day! Excellent, prompt and courteous service. Much appreciated Ruzsel!

Store

JUUK

Using app

About 4 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Jan. 10, 2022

Allen at Yotpo was really helpful. I have found tech support to be surprisingly good, they've gone into the back-end and really helped work out some things we are very particular about.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2022

Eduardo was a great help, very fast in responding which I really appreciate and helped me fairly quickly in updating my website.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 8, 2022

Great customer support quickly via chat! Thanks for your help, Rilu Jane. Customization options are limited in the free version.

Using app

41 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2022

Great and quick responsive customer service! Direct in chat available deffinetily recommend this app if you are looking for a good review widget for you're brand

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2022

I love great customer service! Thank you so much Donald U for helping me with my widgets. Thank you to everyone that helped me this week.

Using app

8 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Jan. 7, 2022

Yotpo is a great app to collect and showcase customer reviews. Plus, they're always updating and adding new features to make the software an even better value. And, on top of that, they have amazing customer service. Recently, I received a lot of help from James E. on chat support when I had to manually add Yotpo reviews back to my site after a theme update. James' customer service was top notch!

Using app

Almost 6 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 7, 2022

Thank you Donald U for the help tonight, appreciate the great customer service and helping through each part of the process.

Using app

Over 1 year

Total reviews

2

Average rating

5.0