All reviews

Rating Breakdown

  • 5
    92% (4,082 ratings)
  • 4
    3% (145 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (129 ratings)

Reviews with Text

  • 99% (4,380)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 12, 2023

Joian Z was amazing at helping me solve an ongoing issue we had!

Store

LINNÉ

Using app

About 3 years

Total reviews

4

Average rating

4.5

5 / 5 Share

July 1, 2021

Sheen is great, thank you guys for all your help as always. Super easy and friendly people over there at Yotpo.

Using app

About 2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

July 1, 2021

Great app and great customer service. They sort out any issues right away. I recommend this app to anyone wanting a review app on their store front .

Using app

4 months

Total reviews

1

Average rating

5.0

4 / 5 Share

June 30, 2021

I wish there was more customization ability for some things (like coupons) but when the app is working, is works great. Customer service is really good as well. I had a problem with coupons and incentive emails and the customer service rep helped me solve it relatively quickly.

Using app

10 months

Total reviews

1

Average rating

4.0

5 / 5 Share

July 2, 2021

Love this app somewhat easy to set up Sheen helped me customize my stars and review look Which I found very Helpful. I recommend this review app. Although I do wish that they can bring the monthly orders up on a free plan instead of 50. Something that I would change is maybe consider bring the $20 plan to $9 so its affordable for once we pass the 50 free order limit thanks. Great customer Service.

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 9, 2021

Yotpo customer service is great and Ronel provided assistance in displaying the curated reviews on our website. Recommend this service EDIT: Contactede YotPo again for some inquiries we have and James was more than happy to assist us. Even provided detailed pointers to solve our issues. 100% recommend!

Using app

Over 6 years

Total reviews

6

Average rating

5.0

5 / 5 Share

June 30, 2021

I have used this app for a Shopify project and it did its job well and we are very happy with it. Thank you.

Using app

7 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 14, 2021

Manny was super helpful! he was able to help me set up my review carousel super fast.! Thank a million Manny. I appreciate you!

Using app

Over 2 years

Total reviews

6

Average rating

4.3

5 / 5 Share

June 29, 2021

James C. was helpful in answering my questions through the chat. I am new to Yotpo and he liked helpful articles for me to learn more. I wish Yotpo had experts available via phone to assist in in-person tutorials.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 28, 2021

Support was Amazing! i went to contact them that I couldn't add reviews and they did it all for me, such an amazing service!

Using app

13 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 28, 2021

Yotpo was easy to install, manage, and use! James was especially helpful in ensuring the code was edited correctly to display the reviews where we needed them on the page.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 28, 2021

I love this app - it works really well for our store. We use it often to keep track of reviews on our products.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 28, 2021

Customer service was amazing. Rilu, thanks for installing the code, doing all the required, and helping us with the smooth transition! You guys are amazing!

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 25, 2021

Junalou at Yotpo was very helpful via the live chat. I'm not a techie person, and needed some help activating some review widgets. In no time she helped me get it done. Thank you very much!

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 6, 2023

Jeorge helped me greatly in updating my site with the reviews badge after i updated my theme and it disappeared. He also helped me import reviews via the Yotpo template so i could add my Ebay reviews to my shopify site. Great support! Thanks again guys!

Using app

Over 5 years

Total reviews

12

Average rating

4.9

5 / 5 Share

June 28, 2021

We have continued to find ways in which we are able to communicate and listen to our customers, always striving to develop and perfect our product offering. Interacting with Yotpo has been a pleasure, and the customer service is fantastic. Ed helped us to further understand the email customization and policy settings. We are excited to be implementing on our site soon!

Using app

17 days

Total reviews

3

Average rating

5.0

4 / 5 Share

June 29, 2021

Decent software. Can get expensive as you grow so take note if you work in a low GP segment with high order volumes.

Using app

12 months

Total reviews

6

Average rating

4.0

5 / 5 Share

June 24, 2021

Honestly, best customer service on an app i've ever had! Orly replies on chat straight away every time and is very helpful! Highly recommend

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 24, 2021

Anne was great, incredibly helpful and quick. Really appreciate the help! I definitely recommend Yotpo as an app for any store.

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 24, 2021

Manny is very responsive and helpful. She solve my issues within 30 mins. Kudos to the team! Thank you so much

Using app

22 days

Total reviews

1

Average rating

5.0