All reviews

Rating Breakdown

  • 5
    92% (4,082 ratings)
  • 4
    3% (145 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (129 ratings)

Reviews with Text

  • 99% (4,380)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 23, 2021

Fantastic service my issue was resolved in less than 10 min. Junalou was incredibly helpful thank you so much ! Fantastic customer support.

Store

Soek

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 23, 2021

Jo lorenz really me out when I had issues with installing the star rating! Amazing customer service, very fast and very informative!!! Great customer representative. Thank you Jo for your help!! :)

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

June 23, 2021

Yoypo has a strong support staff / team. Staff is always very knowledgable and fast in responding queries. never let down ! It is also a very useful tool thanks alot team. looking forward to more awesome features in future

Using app

About 2 years

Total reviews

4

Average rating

4.0

5 / 5 Share

Oct. 20, 2021

Yotpo & their customer service for the win. Anytime we have any questions they are very prompt to reply and go the extra mile on actually taking care of the issue for you. Mark, thank you so much for your quick, fast, and helpful services.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 22, 2021

Very good app, simple to use and excellent support (James Yotpo). Would highly recommend using Yotpo

Using app

Over 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

June 22, 2021

Great service and super eager to help with any technical issues we have. Junalou fixed our coding issue with ease with no hesitation!

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 22, 2021

I have to work with Yotpo across many of our clients' stores, and although the app is great the back end can be confusing. When I need some help I use the live chat integrated on the back end, and today, my agent James C was extremely helpful in helping me fixing what I needed to!

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

June 22, 2021

Great App, Ed was very helpful support. Thank you for your assistance. Looking forward to testing more features.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2021

日本の代理店はサポートしてくれませんが、英語でのチャットサポートが素晴らしいです! Great customer support. The problem was solved in no time at all.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 21, 2021

Great customer service! Ronel was super quick to answer any questions I had. This app has definitely helped us gather lots of amazing reviews throughout the years.

Using app

Almost 7 years

Total reviews

4

Average rating

5.0

5 / 5 Share

June 21, 2021

Great app and the customer service is really good - quick and helpful responses that solved my problems. Would recommend.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2021

Ronel was a ton of help. He fixed the problem I had in no time and was super responsive and kind. Especially as a beginner having a small shopify store I can recommend using Yotpo because of the great customer service. They always got your back and save you a lot of time.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 31, 2022

Rhemy is the best. I could not figure out what I was doing, Rhemy took care of my issues and then some. My shop if functioning the way I wanted it to and I could not have done it without Rhemy. Many thanks !!!!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2021

I needed getting help adding an abusive customer to the request block list. The agent was helpful and sent a screenshot with the easy to follow steps to do so.

Using app

About 2 years

Total reviews

9

Average rating

4.2

5 / 5 Share

June 18, 2021

Great app, support is really good! Absolutely recommendable. All the necessary functions that you need are included!

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2021

Very quick. Helped me install my review tab back on my website when it went missing and I couldn't figure out how to fix it.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2021

love the app. there is so much you can with to help drive more traffic especially with social media integration. great customer service too.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2021

Eunice provided great support. He listened patiently to my poor explanation and used my high skills to solve my problems. I was impressed with the extensive support system.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2021

チャットでの対応がとても素早く、そして丁寧で、優しく教えてくれました!AIよりはるかに良い!!助かります!! ............................................

Store

Zasshu

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 16, 2021

You were such a big help AAAAAAA services thank you so much for helping me you are the best. Thank you for taking time out to help me

Using app

11 months

Total reviews

5

Average rating

5.0